We loved the hospitable nature of the staff. My fiance's words on departure "I'm going to miss being treated like royalty". The manager, Kumar, is impressive at his job, and you can see this flow down to the rest of the staff. Everyone was so keen on helping and dedicated to making our stay more than special. Indeed it was a great vacation and birthday.

The breakfast offered a good choice of food and the service was friendly. Apart from that, a problem with the locking mechanism for my room was dealt with promptly and the problem was solved. Everything functioned very well.

I can't think of anything that I didn't like!

the property is cozy with a serene environment

the lock are not good enough. mine was a challenge to close and also that of my neighbor who was elderly and also struggled to close. I suggest it be replaced with card key instead of regular key

My guests reported very good Christmas lunch

The guests were given different rooms with different facilities from what was booked and paid for.

I loved the rooms were so nice clean and bed so tidy

At first delays with the security at the entrance who demanded checking every clothes in my hand luggage

Excellent and extensive breakfast buffet with dishes for all tastes. Staff extremely helpful and hospitable. Room was well appointed with very comfortable bed with a mosquito net. 2 bottles of 500ml complimentary bottled water daily.

No direct pathway from rooms to the lower grounds and infinity pool.

Excellent position and large property so good to walk around. Very clean and neat. Beautiful gardens.

Our bed was a little over used.

Beautiful gardens and very comfortable rooms. On the lake - very picturesque! Lots to do - swim, walk, fishing, horse-riding, gym ! Helped us with transport for wherever we wanted to go. Very calm and relaxed atmosphere - heaven after the mayhem of traffic in Kampala. Staff were friendly and well trained.

I wasn't crazy about the evening buffet. But you could always eat from the alacarte menu. The pastries and sweet cakes in the morning were not fresh. They had such a large selection maybe better to have less and fresh.

The most covid safe hotel I have been to. So fortunate to have been to this hotel and was blown away by its facilities. Unfortunately photos online do not do this hotel any favours. From an Olympic size swimming pool, amazing spa, horse riding, boat rides, it’s a complete experience within the resort. Any hotel you visit in Uganda will be second to this one in my opinion.

The food, got to try their fish. Clean, the staff were very kind and accommodating.

I wish to thank the general manager, Mr. Greg and the front desk supervisor, Mr. Depack as they were very responsive to the travler's unique needs. Great swimming pool, fitness center and spa.

the location, unfortunately, is 2 hour drive into central Kampala due to traffic jam. However, the new Entebbe highway makes the locatoin very easy to access the International airport.