We loved the hotel facilities. The gym was excellent and has a great view while you worked out!. The room was fabulous, very spacious with an amazing view (we had the corner ocean view suite. The choice of dining options was wonderful. Entertainment varied each night. The service in the executive lounge certainly made us feel special. It was well worth the extra money spent to access the level of treatment. The service from all staff was exceptional.

Obviously, it would have been wonderful to stay longer! The only disappointing thing, as with a large number of hotels we have found in Mexico, the drain in the shower did not drain well and emitted a bad smell intermittently.

The staff is amazing and very helpful, lovely breakfast and buffet - very homely feeling throughout our stay. strongly recommend A lot of good restaurants and the pool is awesome

The entertainment, the food. Massages, attention Entertainment was superb. Awsome staff all around. Berenice was amazing. Manuel from the romantic dimmer was amazing. Waitres Manuel and Juan at the beach made a difference. The spa is 100% recommended. Amazing attention and massague received from Lorena..and also how to forget the great attention of Israel at the spa. Great Crew. My favorite person was the MESERO l, his name is Emilio. Unbelievable how he would remember our names for the 10 days of the stay. Thanks. Please just work harder on keeping pests (roaches) away It was disgusting and a turn off.

The beach there were roaches In the room. I called the room service and they came.and picked the dead roaches. After that day my perception changed completely. Yuck!!! Thanks God it was the day before we left that we saw the 2 roaches. The beach is also very small for that huge hotel. Very limited if you like to walk or run for long distance at the beach.

Top notch resort. Service was impeccable, rooms spacious, furnishings new and fresh, always chairs at pool, and great food! I couldn’t have asked for anything better!

The beach

Modern, well organised , good selection of bars, cafes, restaurants. Good large swimming pool where one always can find a place.

The beach is poor. No space to swim, both water and beach full of algas, and doesn’t seem they try to clean.

Great location away from hotel zone. Serene setting. Superb staff and facilities. All inclusive. Preferred club amazing. Clean rooms with comfy beds. Option for in room pool. Nice shower and amenities. Everything on site: activities, food, shopping, beach, large public pool. No need to go outside.

Nothing.

Where do i start .....its the best resort i have ever stayed in!! Rooms are spacious, clean and the view is heavenly. unlimited food supply and the breakfast was top class. Staff and the customer service is good. Taxis from the hotel was very reasonable often taxis from hotels charge more. I travelled solo to this resort and was well looked after. The food has improved significantly since i stayed last year. I left over $900 worth of valuables in the safe, one that was a brand new Sony camera. I was panicking and called them and they instantly found it and two other items . Very trustworthy hotel. I would like to say a special thank you to Edibeth (sorry about the spelling) the cleaner who handed over my valuables i left in the safe. The hotel thought i had left the country and asked what country they should ship my belongings to but i was still in cancun. Super amazing customer service. Room service was really quick and 24 hours.

You may gain a couple of pounds from eating the food as i wanted to try everything, but i guess there is a gym :).

Absolutely phenomenal experience from start to finish at the Dreams Vista. The check-in experience, room facilities, pool area and bars/restaurant were all excellent! Spent a week here, and didn’t get bored of the food due to the volume of options. Drinks readily available with attentive service from staff. Definitely keen to get back when we can!

Only issue was that it wasn’t too easy to get an Uber into the property as it was part of a gated community, but not a major problem as taxi’s were easily available (albeit twice the price!).

Really happy all around great experience in comparison to some of its competitors that we have stayed with

Very minor but no finger food like crisps , peanuts etc in the bars

fabulous and clean but way to overpriced

nothing was perfect