The best thing about this hotel is its pet-friendly environment. It lifted a weight off my shoulders in concern for my dogs. If my two huskies loved it and were accommodated, I'm sure it would be a great fit for anyone else and their fur babies. I love that it is genuinely like a home away from home. They have a kitchen that provides cookware like pots and pans. Understandably you have to get your own seasonings and things like that if you want to do some real cooking. But other than that, they basically gave you your own pet-friendly furnished apartment. 100/10, I love it and would definitely stay again!!

Honestly, I have no complaints!

The location was convenient and the property very beautiful. The inside of the hotel was nice as well. We truly enjoyed the pool!

The breakfast was absolutely horrible! Mini pancakes that stuck together and some burnt. There wasn't much effort put into preparing breakfast for your guests. I've been to cheaper hotels with a much better breakfast selection. Also the bed was nice but your head sinks down while sleeping and your pillows easily slips between the headboard.

Location was great being close to everything and the staff were accommodating and knowledgeable of facilities. If there were concerns there was always someone there to assist. The beds were comfortable. The rooms were nice and quiet and everything encouraged a very independent stay.

Check in was very simple as we booked ahead of time but upon arriving to our original room there was a very strong smell of urine in the air. It was so strong we requested a move to the only room that was available at the time which had one less bed than what we needed. We were thankful for the quick accommodation and were able to move in less than five minutes. Also the new room shower handle was broken (not so safe especially when traveling with children).

This is our 2nd time staying at The Element Houston Katy. This hotel is very clean and well-kept and our room had everything we needed. The breakfast in the morning was nice touch and was very filling.

The pillows are very very flat so I would bring your own if that is important to you. Towels are very thin as well.

The element hotel is located right off the highway, and very close to Costco and many other restaurants and shops. Great for visitors traveling into Houston for events. The hotel was very clean and our room was very large.

The "free" breakfast was not very good, and by the time we arrived downstairs most of the food was gone. We waited for someone to come refilll the food but we needed to get on with our day,

The rooms were clean and met our needs for a three-night stay.

Did not have an extra pillow to provide when asked. We had to have our room key re-keyed on two different days. Also, the location was not great for our needs. It is close to interstates if needed.

I like The view everywhere is wonderful.

I didn't like when I want change hotel they didn't like returning the money for my account they are press me to pay for Uper extra money and daily long trip.

No carpeting in the rooms which was great as my husband has allergies. Clean rooms.

The bedding was clean and comfortable. Pillows could have been fluffier. The comforters were sandwiched between a top sheet and flat sheet on the bottom. It would’ve been preferable for the comforters to be protected in a duvet. I doubt seriously that those comforters get washed very often, if at all. Also, as I went to pull the shades up, there was a protective metal covering at the top of the blinds that wasn’t screwed down and whenever I was opening the shades, the large and heavy piece fell on me. I was lucky that I jumped back otherwise it would’ve hit me in the head. Also, our room was smaller than it looked in the pics, and we paid $128 for a view we had was of the big air conditioner units.

Staff was helpful, rooms were clean, beds were comfortable, loved the large showers.

There were no pool towels out at the pool so I asked the front desk for towels and she was able to accommodate us. The larger room only had 2 bath towels, so once again we asked the front desk and she helped us. Only 1 elevator was in operation during our stay, it would have been nice to have faster service up and down with both running. We wished breakfast was served a little longer, like to 10am.

It was close to everything we needed. There’s a Costco right across the street. Pool was not huge but kids loved it, bartender was great, beds were very comfortable.

No ice machine.