From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The staff was incredibly accommodating, allowing us to check out later than 2pm with a discounted fee. One of the standout features of this hotel was its pet-friendly policy. As dog owners, we were thrilled to find a hotel that welcomed our furry friend. The breakfast buffet was a feast for the senses, offering a wide variety of delicious options to suit every taste. The location of the hotel was also ideal, being right by the beach. We spent hours enjoying the sun, sand, and stunning views. The rooms were spacious, providing ample room for relaxation. The views of Ain Dubai and JBR were simply breathtaking. Overall, our stay was fantastic, and I would highly recommend it to anyone looking for a comfortable and enjoyable getaway.

Nothing

Wonderful location near the beach, however when i was there pool was out of work. Anyway I am more sea fan, that's why it was not problem for me :) I liked breakfast and room was comfortable! Stuff was so polite. Probably I will visit again the same hotel :) greetings from Russia!

Everything was perfect.

Huge apartment with toilet in every room-perfect for big crowd stay. Amazing beach. Staff extremely helpful and genuinely polite. Amazing view from window. Nice location. Good food. The swimming pool is under renovation and hotel informed us in advance. Even without pool with the beach like that we had an amazing stay!

Staff , location and size of facility

The A/C in the lobby was not sufficient. Customers repeatedly block the exit gate .

The location

The pool was under construction and at the second night we got a notice that the water will be not available at rooms for a few hours

The space of the rooms

The bathroom drains some time overflow work

The sèrvice and quality were initially slow and unattentive but got better with the all team being very good.

The half board was restrictive for choice and flexibility, as one of my twins was a big eater, and the other was not at all. However, the menu meant that i had to pay for additional dishes due to one of them not wanting anything from the kids' menu. Even though they only turned 13 years of age 2 months prior to our arrival.the hotel stated that they should be classed as adults, which led to a very heated argument. The upstairs restaurant is in competition with the Hilton, with a singer booked upstairs, with a singer playing downstairs when dining outside, which was a battle of sound and not pleasant.

Everything about the hotel is very nice. Spotlessly clean throughout. Daily housekeeping ensured our suite was immaculate too. Huge suite on 24th floor. Plenty of space for family or groups of friends Pool/beach areas are great. Fantastic lounger service provided throughout the day. Attentive staff throughout the hotel Jeff the therapist deserves a special mention!! THE BEST MASSAGE IVE EVER HAD!!! I went back a second time it was that good 👍🏼

The pool area is mostly in shade due to huge buildings blocking the sun ☹️ There is full sun along first few rows of loungers on the beach. This could be an issue when the hotel is busy

I would like to thank all of the staffs and espcially Harpreet, Nikoliy, Angileca and Laurence for warm welcoming. Also. the housekeeping team are very kind and they clean the room very deep. The location is excellent and the suiet is wide. I wish will visit the hotel bery soon.

The rooms value are expensive.

One of the best location in JBR easy access to the beach and the walk, Large swimming pool Room space very large which is a credit

Booked a sea view room which turned to be partial sea-view, not like what shown on pictures of the website,there was no sign on the beach side for hotel access which was really annoying