It was a good location next to the metro and had pleasant staff. My children (2 boys) were made to feel very comfortable by a waitress named Susma during evening meals. She was very helpful to my vegetarian diet and went above and beyond at meal times. Hint; evening meal is much better than you'd expect of premier inn in the UK, so it's worth considering that when booking the hotel.

Breakfast was very nice, the location is amazing, and there is a mall in the building with everything. shopping, supermarket and many restaurant options

the only thing i didn't like is that i couldn't leave my luggage in the hotel for a few hours after check out as my flight was later and i wanted to make use of the last houres without having to carry my luggage with me.

Breakfast was top notch and everything was perfect they provided us iron and iron board free of cost and never asked for return until I give them back on my own

Oven facility should have been provided in the room or as complimentary by the hotel

great location next to large mall, metro station and bus station. no need for buffet hotel breakfast when you have a large food court in the mall which is easily accessible but it opens at 10am! swimming pool, gym and room as to be expected from Premier Inn hotel. Best feature was the staff: happy and so helpful. Changed towels when asking to make room up and gave new bottles of water each time. Excellent wifi connection and strength.

the AC was noisy, the control didnt seem to make much difference when set to "low". The carpet was stained and in need of replacement. The curtains did not overlap properly and therefore let too much light through, by 5am! Replacing the toilet rolls was missed some days and on a few occasions had to request it from Housekeeping.

Location, metro and buses accessibility, friendly staff, value for money

Room was a bit dusty. My allergies got triggered, must be the carpet, which is dusty and smelled like dust too 🤧 😔 Could use improvement with the phone directory too, as it is not functional and the numbers are unlisted, especially for housekeeping and reception.

Room was great (view, facilities, comfort). Staff were most cooperative. Cleaning services were very good. Despite hotel location is a bit far from Dubai center the Metro station opposite to hotel provided excellent option to reach most places in Dubai. Hotel is connected with special path to Ibn Battuta mall (which has good options for food and shopping). I have to say that I spent 23 good days at Premiere Inn. Breakfast at hotel was good with good selection of food and drinks.

Location was little far from Dubai Center. Metro station however provided transport to many locations in Dubai. Shuttle service to beach was of really bad quality needs lot of improvement (timing, type of car, and driver)!

Room was big and beautiful. Very clean! There was nice coffee and tea in the room. Personal was very friendly and professional!! Breakfast was very nice and provided everything you can desire and also the restaurant was ok for small meals and in the evening there was also a very tasty buffet! There was also a beautiful pool and a small but nice gym. Another thing which was very practical was, that you had direct entrance to the mall!

But I had a wonderful bed with a very hard mattress. I couldn’t sleep because of the back pain every night! I told the personal and they did everything they could to make it better. They put 2 extra duvets on the mattress but they didn’t help very much.

Very good hotel for the money you pay. Very good heated pool and jacuzzi which is very important when visiting Dubai in early January. Spacious renovated room and spacious renovated bathroom. Consistent cleanliness, very good breakfast Terrible location right next to the Ibn Batuta metro station and the mall which the hotel communicates internally with a closed bridge

The hotel had 3-4 elevators that at peak times you had to wait a bit, the location is perfect for using the metro but it is quite far from Dubai Mall and Burj Khalifa and other attractions (35 minutes by metro). The first day the pool was perfectly heated. On the second day it was difficult to get up and on the third day you could only enter the jacuzzi, so the heating was consequently not working

I stayed in tower 2 which was the newer part of the hotel it’s also where the superior rooms are located. Honestly there’s nothing for me to complain about I enjoyed my stay here. The staff are wonderful and always go above and beyond for the guests, the rooms get cleaned daily and are always spotless, the breakfast served here is also great. The hotel is also connected to Ibn Battuta Mall which is according the Wikipedia the largest themed mall in the world it has everything you can think of and is a great place to take stroll around. There’s a metro station that is also right outside the hotel that will take you to most of the sights to visit in Dubai. I greatly recommend this hotel to anyone.

I stayed at a hotel with my family for seven days, and the experience was made truly outstanding by Sachin, a remarkable housekeeping staff member. Sachin was consistently attentive, ensuring our room was not only spotless but also warmly inviting every single day. His meticulous attention to detail, combined with his willingness to go the extra mile, made us feel genuinely cared for throughout our stay. Sachin's professionalism was matched by his kindness, as he always greeted us with a warm smile and a readiness to assist with any request, no matter how small. His commitment to making our stay comfortable was evident in every interaction. We are deeply grateful for his excellent service, which significantly contributed to our memorable experience. I highly recommend Sachin for any role that requires dedication, diligence, and a heart for service.