Room was spacious and comfortable. Food was very good. Staff were friendly and helpful. Excellent selection of whiskies in the bar.

We were in room 6 which was above the dining room. Unfortunately music was played in the dining room from 7.30 am until 10.30 pm. This could hardly be heard in the dining room but the beat from the music reverberated in our bedroom. In fairness the volume was turned down when we requested it but it was irritataing. There was an issue with the availability of dinner on Saturday evening. We were told by the receptionist on duty when we arrived that the restaurant was fully booked. That turned out to be incorrect. Again, in fairness, when, after eating out, we raised the issue the owner apologised.

The room was cozy and really made you think of a Scottish country house. The bathroom was large and well equipped. The staff were pleasant, particularly the barman, who gave us great whisky suggestions and a friendly chat, and the woman who ran breakfast on the weekend. She was really friendly and kept things running efficiently Delicious buffet and hot foods for breakfast. The grounds were stunning and made for a very relaxed atmosphere.

We had dinner there our first night. Although the food was good and the staff friendly, we felt really rushed, having our dinner in front of us before we finished half a drink. We were seated and out of there in under 40 minutes.

We booked the bothy for a more intimate family meal. We were able to decorate it and had a speaker to play music so was like a wee oarty room by the end of the night. 😁. The staff were very friendly and couldn't do enough for you. The receptionist is very welcoming and chatty. The bar and waiting staff were literally at your beck and call. Use of a call bell and were there within seconds. Highly recommend it. The meals were outstanding. Even the breakfast. When leaving, the cleaners offered to carry my bags downstairs. I've never stayed somewhere where everyone was like a big family. And the bed... unbelievably comfy.

Nothing. It's was a beautiful place.

This is a beautiful small hotel. Furnished with style and good taste throughout. Well appointed public rooms and comfortable public sitting areas. The food in the dining room was exceptional, the monkfish was outstanding. The Scottish breakfast was delicious. The staff were, without exception, delightful, helpful and courteous. The bedroom furnishings were of top quality and the bed most comfortable

I've never been a great lover of electrically heated showers in bathrooms, the flow of water is invariably limited. I understand that the plumbing may not be up to the demands of mains water pressure to a normal shower. Otherwise, pretty much faultless.

We were staying at the hotel for 2 nights for a rather sad reason-a family funeral . Several family members were also staying there and the wake was held in one of the reception rooms after the funeral. The staff were helpful and thoughtful throughout and looked after us very well. We paid extra for a superior room and it was huge and very comfortable- and quiet . A good breakfast was included and we had dinner on the first night , again with excellent service and good food .We had stayed here for a previous family event (a wedding) about 8 years ago and we thought that ,under the new management , the hotel has improved significantly .

Everything was fine !

The Hotel was easily accessed from the main road in Banchory with plenty of parking. The staff were all friendly and nothing was too much trouble. The hotel was warm and very clean with fresh towels every day. The breakfast was excellent with a large variety of hot food as well as fresh fruit, cereals etc. The evening meals were also excellent with lots of choice and the decor in the restaurant was beautiful.

Nothing

A faultless stay in this fabulously honest unique hotel set within the dramatically rugged Scottish countryside. From start to finish the owner and his truely wonderful staff were without exception, amazingly attentive, helpful, warm and welcoming. The food was top notch with everything created in-house (including their rather fine hand crafted shortbread), and the well stocked bar was immaculately kept. My room was was a pleasant surprise too, tastefully referbished with original features kept, huge super comfy bed, toastie warm, a stand alone bath, all presented spotlessly - in all, the perfect environment. This is a true gem of an establishment, and i can not wait for my return trip and continued banter with the wonderful staff.

For ne, there was nothing to dislike

Overall the experience was indeed very positive The hotel was very clean and the staff very sttentive. The chef cooked a special meal for my partner as she only eats chicken

If I have a small criticism it would be we asked for a double room and although it was to all purposes it was the beds were 2 single beds put together with a double mattress on top which over a period of time has caused a the mattress to become in effect 2 single beds As we were there for valentine not what we were looking for Just a minor criticism

Lovely garden space in which to relax and have a drink, splendid granite building in local Victorian style set in extensive grounds, delicious roast venison, comfortable room and mattress, good towels and toiletries. After two nights of wild camping it was something of an oasis.

There were little mistakes... A harsh, mustardy and not at all Asian vinaigrette spoiling an Asian duck salad, being served the wrong glass of wine, weird techno dance music at breakfast...

Our welcome was outstanding, and we were given a tour of the ground floor and information on the hotel. Our room was at the back of the hotel and was not only quiet but very warm and comfortable. The staff were lovely and nothing was too much trouble. The evening meal was excellent, and breakfast of smoked salmon and scrambled eggs was delicious. We understand that the hotel is undergoing a full refurbishment, and the work done so far is to a very high standard and well worthy of its 4 stars.

There was nothing to dislike.