The location and hotel overall was great. Watching the sunset from the hotel was spectacular. Transport links were good (bus & petrol station). Food was excellent, although service not particularly warm as mentioned. View from our room did not disappoint and definitely got what we paid for there - although some items were a bit dated. Knowing the name of the person who cleaned the room was a nice touch.

We didn't feel too much warmth from the staff after coming so far, but we did see this towards other guests which was a bit sad. No curiosity about why we were there or stopping to chat etc, which would have made our trip.

The hotel is modern, clean and rooms are well appointed. My small single en suite room had all I needed for the two nights I stayed and the bar and restaurant areas are nice places to eat and drink with nice views over Banff Links to Whitehills. Staff at reception were very helpful including the night porter who let me in and got me a glass of water to take to my room at 4am. Although the hotel is on the edge of town, with Banff not being big, its still easy to walk into town, down to the sea or to other places of interest.

Although informed of this at the time of booking, the wedding music from the function room can easily be heard in the room although it was over by 1am.

I chose this place for the "Sea view" and I was NOT disappointed. The view was brilliant first thing in the morning. The room was a little small, but to be honest, we did not spend much time in it. The wine and food in the restaurant was a quality far higher than I was expecting. I would love to stay there again. The staff were all extremely friendly ... LOVE 'EM :-x

Great service with a smile. When we reported our room's heating not working it was sorted immediately. Great restaurant. A decent dinner and breakfast. Superb views.

170 quid for room only was a bit steep for one night. I do understand that the place is booked out for weddings and functions so it is all about demand. The room was smaller than a usual Premier Inn one.

The location was amazing. Stunning views. I liked the decor of the hotel too, the big candle stag head being my favourite. The bedroom was of great size, and comfortable too. Ordered room service and it was great. Reception staff super helpful and friendly.

I just found that the room I was staying in felt like a room abroad with no AC. A little sweaty even with windows open.

We were greeted by a very helpful receptionist who set the standard for all the staff who were exceptionally attentive. The hotel as a whole is spotless. The bar where we had drinks and dinner had a good atmosphere with a mixture of guests and some locals. The food both at dinner and breakfast was very good and again great service from the staff. The rooms were clean. It was quiet so had a fabulous night’s sleep( other than the seagulls at 4.30am!) I would highly recommend. Great value for money

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Our room was most comfortable and warm. Beds very comfortable and pillows soft - made for a lovely night's sleep. Hotel staff were very helpful and friendly. We had a 'disability' room with walk in shower and shower chair.

In the other room it was a step over bath/shower and we found it difficult to use the on/off tap, it was a bit stiff but not an issue

The hotel staff were professional, friendly and helpful a highlight. Room was spotless, well appointed and welcoming. Must make a special note the restaurant was outstanding, the standard of food was exceptional and the service was delightful. Highly recommend, the view over the bay alone is worth considering to stay.

Nice views of the sea from the bar, comfortable, stylish and in good order. I enjoyed the evening meals. Staff friendly and helpful, good service

The room only price was high and should have included breakfast at that price. There was noise of a boiler or something similar in the middle of the night. Blinds might have helped keep the room cooler.

Good size room with large modern bathroom. Dinner very good

We were often woken up by the outer door that was near our room (35). It could not close without banging shut loudly. We often heard people coming and going and waited for the resulting door bang. Very annoying. The room smelled a little smokey until we opened the windows to air it. We closed them afterwards as the area outside was used as a smoking area.