family room was clean and comfortable, breakfast was fabulous, staff very welcoming and pleasant. Able to park outside and location was very close to town centre and harbour. Great cocktail bar over the road (worth a visit).

i don't think there was anything negative, would certainly use again which is a recommendation in itself.

Plenty available for a substantial breakfast if wanted. I had the full English option twice and a local kipper offered on Friday. Lovely service from Heather, and all the staff encountered were welcoming and friendly. Room was clean, beds comfortable and all the usual extras in place. Hot drinks making items, TV, en-suite, ironing items and hairdryer. Car parking operates on a disc system locally but there are plenty of free parking options available in the town and the nearest to this hotel is less than 50 yards away. Just need to grab a slot before the workers and day trippers arrive. Plenty of dining out options in the town but best to book to avoid disappointment. Many walking opportunities and history in evidence all around the town and the short walk across the 2 bridges to Tweedmouth and on to Spittal. Locals were friendly and ready to engage. Plenty of specialist, craft and art shops to explore. Good link options to surrounding locations.

The hotel didn't open for evening dining at the time of our visit. This meant a trail and queuing on the first night. The building itself is historically old and the room floor was typically biased away from level in one corner. Not a problem for us. Lack of good high street outlets, Disinterested staff in the Tourist Information office hidden in the local library.

Easy to find. Convenient parking directly outside. Clean and straightforward facilities

No complaints

Spacious room which was clean and comfortable with hospitality tray. Good location for bars, restaurants and town walls. Decent cooked breakfast and friendly staff (who we only saw in the morning)..

It's a self-check-in hotel (maybe just in quiet months but I'm not sure). I didn't like absence of reception or bar staff as there was no ambience. We arrived early and had to leave our luggage at a sister hotel before we could go exploring. The room heating went off at 6pm so we were cold, although we had a number to ring, and they responded very quickly. We normally like B&B for some personal attention, warm welcome, fresh milk etc, so without this, it didn't seem so enjoyable. If costs stay low, it's a good budget option as the room was fine. Personally, I'd be prepared to pay a bit more for a reception/bar staff.

Clean, great location. Excellent food and friendly staff.

Everything was ok

Nice cosy and comfortable rooms- next door to the rest of our party. All staff very friendly and obliging. Tasty breakfast and evening meal. Hotel in a central location in Berwick, near old wall, parks etc. On street parking good, with the permit. Good base for visiting Lindesfarne, Bamborough and St Abb's Head.

The door on room 5 was difficult to open and close, maybe due to long pile on the carpet- needed a very heavy push! Meals nice, maybe portions a bit big for the evening meal? I always wish, in all restauarants, that they would offer smaller and larger potions of meals as we are all different.

Lots of lovely little touches - toiletries, hot water bottle, tea in rooms. Check in and out very simple and parking system very easy too - arrived Saturday night so parking was free on Sunday. Staff friendly and attentive- excellent location for Berwick next to the town walls.

Old building so room a little small - fine for one night but might have been tricky for a longer stay with more luggage.

Location was great, food good, nice breakfast choices, lovely friendly staff.

The central location with restaurants/shops nearby. Bed very comfortable , breakfast very good, plentiful and freshly cooked to order.

The stairs to the accommodation were narrow and difficult to negotiate with luggage. Uneven levels due to age and nature of building. Not a problem enough to deter future visit however. Not best suited for those with mobility issues.

The little hotel was quiet. We stayed in November, in a family room. It was clean and spacious and a quiet location. The instructions for sef check in were simple and a phone call was appreciated. In the morning, the breakfast cooked by Heather was smashing😊.