The Hotel was excellent. Our room was spacious and very well appointed. The lounge accommodation was very comfortable and restful. The food was of a very high standard in range and quality. Both dinner and breakfast were first rate. The reputation of Hotels is determined largely by the staff. In the Collingwood Arms, the staff were friendly and attentive and made guests very welcome. For the standard achieved the Hotel provided very good value for money. Management and staff should be commended for their efforts and attention to the requirements of guests. Very well done !

the room was comfortable and spacious. it is in a great location, the hotel has a nice garden. The staff are very friendly and helpful and nothing was too much trouble. we were made to feel very welcome, even our dog enjoyed his stay. if you are looking for a dog/pet friendly hotel this is the place to stay. The food is excellent and a very high standard, the menu is really interesting and the ingredients used for the dishes are very fresh. the breakfast is also a very high standard and really set you up for the day.

there was nothing we didn’t like, it was all good.

Breakfast was excellent, beautifully cooked and presented. The kipper and poached eggs were the best I’ve had. The location was great as we enjoyed the traditional rural feel of a small village with easy access to other places of interest. Bonus was visiting the Flodden Battle field which was situated just down the road. The staff were friendly and efficient and we were made to feel very welcome.

Nothing!

The hotel was very pleasingly decorated but I felt a little frayed around the edges. Loose curtain hooks, missing tiles on bathroom floor, shower not particularly easy to work - so I bathed. I understand from the internet that the hotel is actually on the market - hence little bits of work outstanding. But the garden was gorgeous . The young woman who served myself and my sister over from Oz at breakfast was absolutely delightful, efficient and working alone. Well done . Food excellent an£ presented with a smile . I would stay again.

As mentioned in previous comment a little shabby and tired around the edges, but our bedroom was a great size. De luxe twin,

Good location - the village store next door was a delight. Bed was comfortable. Main proprietor was v friendly and accommodating. Evening meal was very good (veggie Thai curry) and decent value. Breakfast was tasty (once the order was sorted - see below)

Shower controls in bedroom bathroom were not great; one member of staff at breakfast was rather unfriendly and grumpy and totally got the breakfast order wrong!

As soon as we entered the building, we knew it was going to be good….our room (suite) at the very top of the hotel was beautiful; old beams, a very stylish (and roomy ) bathroom, a dressing room/living area and a lovely big bed with stunning views acroos the countryside. What was not to love ?

It wasn’t necessarily a problem but there was no reception which I found a bit odd. And some more practical information in the manual in the room would have been useful (time of breakfast, check out, that sort of thing), but there was nothing. Again, a bit odd….

Swiftsure room was spacious and even with the extra bed for our 5-year old daughter it had plenty of room. Own fireplace, nice style decor and beautiful views from the windows. Sash windows to keep in style with the rest of the building, but with soundproof inserts - hotel is on the main road, but we didn't hear the noise from the road. The breakfast was restaurant quality and everything was fresh and tasty, both food and drinks. All staff were very helpful and friendly, lovely people.

Nothing

Great breakfast, manager excellent

Our room had a very large kitchen vent right out side with a thrumming noise and as the wether was warm we had the window open so not ideal. We saw all our family’s rooms and they were very nice so we would come back but not to that room.

For the price I paid I didn’t expect such a fantastic place. Large bedroom very tasteful decorated to a very high standard. Amazing bathroom with roll too bath 😘. The public areas reminded me of a very expensive 5 star I had stayed at. Feather down duvet pure luxury. To top it off the food was over the top . Half a pint for a prawn cocktail which was nearly all prawns fabulous. Will definitely be back soon.

Delicious dinner and friendly staff.

Not the fault of hotel, just circumstances but we felt they were short staffed.