Location was good, 10 min walk either way to central pier or south pier. The room was immaculate, the beds were comfy and the staff were friendly 😁

We didn't know when the breakfast was going to be on. On our first morning (Tuesday) the diner was open and we got some breakfasts there were lovely and decent priced. We went down the next 2 mornings to find it closed and no one was about to ask if it was going to open. Then on Friday as we left we saw it was open so went in again. It was just a shame that there was no sign for times when it was open and closed.

Lovely, great value room. Constantine was very friendly and helpful. The location was brilliant also, right by all the attractions. We tried breakfast in the diner, which was also very good, with great service. My children loved the theme. We will definitely be back.

Check-in was initially a little difficult. However, when Constantine arrived, all went smoothly. He helped with my bags and, on departure, called me a taxi to the train station. Thank you for your help.

We spent 3 nights at the hotel with my family. Manager very nice and helpful, restaurant staff also very nice. The restaurant is decorated in a retro style, very clean, the food is good. The apartment on the first floor is spacious and very clean. The price in relation to the quality is very affordable. We will definitely go back there

no ramp for the disabled

Staff are lovely and very accommodating. My son and i came to stay for his 10th birthday, he was excited to see the banners and balloons in our room. We arrived a few hour before check it, were allowed to leave our luggage then go for food. When we got back luggage had been moved to room for us. The room was clean, comfortable and seems like newly referbed and decorated. Plenty of brew stuff, couple of drink in the fridge, plenty of towels. Food was amazing fror the dinner (we had breakfast 2 mornings). On check out we were also able to leave luggage until it was time to catch the train. Would recommend to anyone, fantastic all round. On the front cloes enough to easily walk between peirs and attractions but still calmer and quieter than being next to attractions

The Charlton Aparthotel is in a perfect location to both South and Central piers. Property is in beautiful condition and kept to a very high standard of cleanliness. We stayed in the Family room and it was spacious, modern and had great facilities such as iron, hairdryer, kettle, microwave, toaster. Teas and coffee also provided. The views from this property were picturesque also. Host was fantastic, a very warm welcome as soon as we arrived and went above and beyond to make our stay. Would highly recommend this property to others and look forward to returning.

The staff are very nice and friendly the food is fantastic great sea view we were given extra t rolls and mixture of tea coffee sugar and milk when we asked and we were allowed to stay parked at hotel after check out for a few hours which was brilliant

The bar wasn’t open very long closed quite early no entertainment the noise from traffic and people was horrendous as there on bank holiday weekend was still awake when street sweeping machines were out at 4 am definitely recommend ear buds and keep window closed. But when you see the condition of-some off the other hotels in the same area you will be glad you’re booked in here. Definitely recommend for families and adults who don’t like lots to drink or drunk people

Recently renovated to a high standard. Bathroom especially is lovley. Location is good, in-between the south and central pier about 15 min slow walk to either. Staff were very helpful. We booked on the day and was there within 3 hours and everything was ready for us.

Only one thing we had an issue with was the warmth. It was very cold, but we asked for some additional heating and they gave us one within 10 mins.

The rooms were very clean, we stayed in room 5 which had a double and a single bed which where in separate rooms to the delight of our teenage daughter. Location was great between the tower and the pleasure beach . Staff were amazing and made us feel very welcome .

Nothing everything was perfect .

The location, the customer service is brilliant. Food is lovely and plenty of drinks to have at the bar too. Lovely atmosphere

No tv in the big room but had one in the double bedroom. And the double bed was broken but Manager sorted it straight away, soon as we spoken to him.

Excellent service , nice and clean rooms. Very modern. Friendly staff. My children love the beach view. We will definitely go back

I was a bit worried when i saw the carpet at the reception and the stairs because it looks old so i thought the rooms will not meet my expectations but when i entered my rooom ohhhhh wow, excellent, clean and modern i started sending videos to my friends.