Staff were lovely and the location was very easy to find (plus close to town centre). Free parking was available though it got quite busy as we were leaving (weekend time). We arrived early but were still able to check in and our rooms were already ready. Bathrooms were very modern and free toiletries/amenities were provided. Restaurant on site is so convenient and had a great menu and delicious food - breakfast was included in the price which was awesome.

The furniture in our rooms was a bit outdated and old fashioned, but very spacious if one were to stay at length. The bathrooms were very modern compared to the carpet/curtain designs. No complaints about the restuarant but we did notice only 2 staff members working the whole shift (we had dinner on the first night and breakfast the next day) so perhaps more hands on deck would help staff stress and wait times.

Check in was smooth and a young lad was very courteous to help with the luggage. The room was descent size and bathroom had good water pressure. Bed was comfortable and the room had think curtains to block out lights, including those coming from the street.

Standard and boring breakfast selection especially if you are a vegetarian (and not much of a choice for vegan). After a day or two it gets really tiring to eat the same breakfast, especially hot choices: mini sausages, potatoes, fried beans and tomatoes. Eggs can be prepared to your liking. Nothing changes from day to day, it's always the same thing. Walls are paper thin so you will hear neighbors and everything that goes in the hallways (including squeaking stairs). Bathroom sink is so small, one is bound to splash all over just brushing teeth or washing face. Light turn on/off with a tiny rope was a "revelation"--didn't see it since the 1950s in Eastern Europe...

Location is perfect, close to shops and wide choice of restaurants around as well as takeaways and Green King next door. Rooms feel like home rather than like a hotel. Plenty of storage if you are staying for a break. Room was compact maximum 2 adults and a child. Bathroom compact but clean, no full bath. Didn’t try the restaurant so can’t comment. Reception staff were amazing, offered to have my cases taken up to my room and escorted to the room for ease of finding. Check out was straightforward with very good service.

Limited drinks in the bar, I suppose because it is part of an Italian Restaurant. I was looking to have a few drinks on the terrace but had to go into a pub next door instead.

A real gem of a hotel! Very comfortable bed, well appointed rooms with shower gel, soap and shampoo/conditioner provided. Lots of fluffy towels. We got upgraded to a Deluxe Room with a Jacuzzi bath and a Sauna on the ground floor which had slippers and dressing gowns. There was a room safe. Breakfast was very good, with plenty of choice. The staff were so helpful with ordering taxis (my husband was undergoing a procedure at Royal Papworth Hospital). The staff couldn't do enough for you. The Italian Restaurant adjoining the hotel (used for breakfast) was an excellent choice for dinner - pasta, pizza, chicken, fish etc.) Desserts were very nice too. Felt very comfortable the night I had to eat alone while my husband was in hospital overnight. The large car park was a real bonus for us to park the car whilst we went backwards and forwards to the hospital by taxi (easier than parking at Royal Papworth).

There was nothing we didn't like. Everything was as described. Couldn't fault anything at all. Maybe a lounge area would have been good but it is a small hotel and it did have some seating in reception with a coffee machine. We knew what to expect and were not disappointed.

Easy and convenient from the train station. Booked a deluxe room with jacuzzi and sauna for my daughter and a single for myself. Rooms and beds were comfortable and we both enjoyed our sauna immensely. Staff were lovely, friendly and very helpful. We had dinner in the restaurant. Nice family feel and the food was delicious. Unfortunately there was a mix up with our order and we ended up with my daughter eating and my risotto came after she had finished her pasta. The breakfast was good with plenty of choice. We had a wonderful mother/daughter catch up time - very special! Thank you!

There was only one thing really and that was the mix up at dinner. It meant we didn't eat together although the waiter offered for me to have the seafood pasta which had been cooked by mistake. Unfortunately, I wanted the risotto I had chosen.

Very clean room. Staff were super friendly and helpful. Breakfast was exceptional with cereals, fruit, full cooked breakfast and more. Wasn't expecting such a feast for the money we paid. There is a car park. Only stayed one night but would thoroughly recommend.

Our room was on the ground floor facing the road so there was some traffic noise but not enough to keep us awake. The bathroom was tiny and with no window it did have a musty smell. There was an extractor fan which took the steam out well but didn't quite remove the smell. However it was spotlessly clean.

It's a hotel in an old building whose floor creaks a lot. But this, combined with slightly outdated furniture, gives the place a charm. The ladies at the reception were very polite and helpful. We recommend the restaurant with two hands. The hotel is slightly away from the center, but there is a bus that passes often and regularly. And one tip that the driver gave us, take your daily travel ticket, especially if you plan to go to the center several times.

Updating the interior of the rooms a little bit. Make them brighter.

The breakfast was truly exceptional: a superbly presented buffet, spaciously laid out with an extraordinary range of options for a hotel of this size. We were also offered the option of an omelette and other alternative egg choices on arrival by two most helpful waitresses who greeted us and explained everything. Top quality bacon and sausages and small touches e.g. proper 'homestyle' marmalade which was much appreciated! The bedroom was spotless and even included a small fridge. We thought the bed most comfortable - slightly springy which we like.

Nothing!

The staff, food etc were excellent. Plenty of car parking space. Facilities in room were lovely. Hotel is right near to good bus links into city. Really enjoyed staying there.

Staying in room 127, through the wall you can hear clearly the hand dryers from the restaurant toilets. no complaints but suggestions for improvement: If using the spa bath the extraction fan needs to be improved, not powerful enough. The tap for the spa bath is too far back and not forward enough to put the water directly into the bath; you have to put a small towel round the back of the taps to stop water going over the edge of the bath and onto the floor. windows could do with an opening limiter so people can open windows without allowing it to open too much for someone to gain easy access to room, 127 is on ground floor.

Well situated, approximately 35 minutes walk from the centre of Cambridge, but for those who don't fancy the walk, the no.3 bus passes by the entrance. No problems finding a space in the hotel car park, we just parked up for the week and relied on our legs and the regular public transport. Excellent breakfast, whilst the attached restaurant serves good, if a little pricey Italian food. Staff throughout the hotel and restaurant helpful, effective and cheerful.

The WiFi was quite poor, regularly kicking you out and making you sign in again.