Their handling of parking is excellent; they include a day permit without any extra charge. Breakfast is always great. The single rooms are small but absolutely fine at this price point. The staff are always really friendly and supportive, and enough to have me book again (and I've booked here several times already!) The location is absolutely great - right by the sea front and only 5 minutes walk from town.

I need to remember to take my own pillow. The beds are surprisingly comfortable, but the pillows are really poor. They do the job (sort of), but I don't know how they managed to even buy pillows that bad. Even though they are one of the cheaper hotels around, the pillows seem like the one detail that manages to drop below the 'value for money'.

I have been here a few times, and they are very welcoming. I was given room 205, and it was the perfect size for me. The room felt very relaxing, and the Street outside was very peaceful. The bed was extremely comfortable, that it felt like my own bed, at home. The room wall was well insulated, so you never felt like you was disturbing anyone. The breakfast, in the morning, was made fresh, and the cook was very helpful, in making what you need. The hotel is beautiful placed between the beach, and the town centre, and there is great choice of restaurants to choose from. This is definitely one of my top 5 hotels, and I would recommend this hotel everything.

There wasn't a lot I didn't like, but the a few small things like the bathroom bins needs replacing, along with the shower unit doors needs adjusting, so they close together properly, and the shower head needs cleaning, as it look rusty...this was in my room 205. '

Liked the location. Very close to the seafront and winter gardens and short walk into town. Very big room with cosy beds

A strange, slightly unpleasant smell to the property on entering. Couldn't tell if it was a seaweed type smell or blocked drain smell but it wasn't throughout the hotel. The room was very cold on entering but we were shown how to turn the heater on and it soon headed up the very vast space. Overall it seemed clean but a previous occupants false eyelashes were left in the coffee table and a hoop earring was in the floor under the floor lamp. Very large crumbly damp patch below the windows.

Upon entering the hotel, you are immediately greeted by the soft and mellow tones of jazz music floating on the atmosphere, as you make your way towards the Reception area. That, for me, was a simple yet elegant touch which added to the welcome. Adnan, on the Reception desk, was very pleasant, helpful and accommodating in making my stay a comfortable one. Thanks Adnan. My room was spacious, comfortable and well-maintained. The decor added to its appeal. Similarly, the decor in the lounge areas on the ground floor were warm and inviting. In my room, the wardrobe, which is also spacious, houses the iron, ironing board and hairdryer - this was so welcome and convenient. The room includes a large lounge area and I enjoyed the use of this for reading or doing some typing on my tablet. As listed in the facilities provided, a small fridge is available, as well as the usual tea/coffee making facilities. If you find the main light in the room to be too bright, there is the option of the beside table lamps which I used mostly. The bathroom is also a good size with large bath and walk-in shower. You can also moderate the heating in the room to suit yourself. Regarding its location, there are several restaurants close by and the seafront is only a few yards from the hotel. Whilst the hotel only provides breakfast, management do permit you to order food (which you can have in your room) if you do not wish to go out. So yes, I had a comfortable and enjoyable stay and will visit again. My thanks to all the staff.

Perfect location, excellent value for money and brilliant staff.

Floors were noisy woken at 0500 by another guest leaving the hotel early. Would not stop me rebooking but would ask for a quiet room.

Well decorated and spacious rooms with artistic themes with all the facilities I needed - modern bathroom, TV, tea/coffee facilities and a very comfortable bed. A complimentary parking permit for the surrounding streets was a definite bonus. Breakfast is available and reasonably-priced and there was also a small bar. Well located, just steps from the sea and shops/restaurants.

Some steep steps to my 3rd floor room, although the charming receptionist did offer to assist me with luggage. The wifi dropped out occasionally.

Great location close to sea front and easy walkable distance to the centre and other places of interest. The hotel was bright, colourful, clean , welcoming and comfortable. My single room was small but adequate for one night with everything I needed. I was very happy by how quiet it was inside the hotel. No banging doors or sounds of other guests. I slept very well and felt relaxed which was what I wanted. The quiet! I didn't have breakfast but it smelt great early in the morning! I will definitely stay here again as a quiet getaway although I think that may also depend on other guests.

I didn't like the floor. Prefer carpet or a rug added by the bed would be nice. The pillows were toooooo thin. Hard for anyone who needs to sleep with slightly raised chest rather than completely flat. The bath was very deep to get into for a shower for a shorter person !

We absolutely loved the style of the hotel..really good interior..the location was perfect and the parking was easy..and free as we found out when we arrived..the staff were nice and friendly..even they let us to check in 2 hours earlier and we really did apreciate that! Thank you for your hospitality!!

The thing that bother us was that our bed for two people was a little bit smaller ...and our door was somehow a bit loose even after we locked it..and it was making not nice noise the whole night...but in general it was good stay for us!!

This is one of my favourite hotels in Eastbourne, it is in a great location, unfortunately on this visit, my favourite bar...The Stage Door, was shut for refurbishment....but that's not the fault of this hotel. Very friendly staff and outside of Wetherspoons, offers quite astonishingly cheap prices in the little bar.

On this visit I was taken ill with a severe chest infection. I'd paid for breakfast on both days but realised that it would be impossible for me to stay. I phoned and left a message, requesting that instead of a breakfast on the Saturday morning, would it be possible for them to make me a sandwich to take on the road? Eventually a chambermaid came to my door and although I repeated my request...it was obvious that I wasn't going to get any help in this? I ended up going to a nearby shop and buying what I needed and decided to stay that Saturday and departed the hotel at 03:00 on the Sunday morning.

I used to be a regular guest at this hotel, but I have not stayed for a few years. It was a pleasure to return and see some familiar faces. It was also very nice to be remembered from quite a few years ago, and to receive a warm welcome. My room was clean and comfortable, with plenty of towels and toiletries provided. Breakfast was as plentiful and delicious as I remembered from last time. I hope to be back again soon!

As I arrived quite late, I had to park about 10 minutes walk away, but the complimentary parking permit was very much appreciated.