Excellent location, beautiful breakfast, comfy bed, spacious room, all very clean. The welcome was great and the staff very kind and friendly.

This is not a criticism but just to note that the Lamb is an historic building and so there is a warren of corridors to get to bedrooms, and steps in odd places. There's secondary glazing on the Georgian windows which keeps out draughts and reduces noise but makes ventilation a slight issue. Some reviews mention the rooms being very hot in summer. We visited in October and were cosy - the heating works well but I guess the historic nature of the building is why there's no aircon for the warm weather.

We loved our stay at the Lamb. The location near the cathedral could not be better or more central for visiting Ely. It was an easy walk from the station. The staff were friendly, very helpful and professional. The rooms were exceptionally clean and comfortable. We had dinner and breakfast on both days of our stay and all the food was excellent in terms of quality and presentation. The public rooms were spacious and well furnished and the atmosphere was warm and relaxed.

My only negative was the lighting in my room. There were two wall lamps and one bedside table lamp. All had grey shades and very low wattage bulbs. The bedside light had a small candle bulb. The room was therefore very grey and gloomy. It was impossible to read anything in the room, even checking the provided menus. Reading a book in bed was out of the question. In all other ways the room and our stay was superb.

Very central location Friendly and helpful staff Our room was very large Generous breakfast portions Evening food in restaurant was good Nice lunch and dinner places around Free on-site parking if you are lucky enough to find a space

Shower was cooler than ideal, even on max temperature Room ran a little cool - the radiators were often cool to the touch but it was really cold out, but there was a portable fan heater in the kitchen and that really helped Few surfaces in the room to put stuff on Car park really tight and difficult to navigate: there were a couple of big vans in there when we were to leave an a few cars parked where they shouldn't be

Location in the centre of Ely is superb for local attractions and shops. Rooms was comfortable and clean and we were able to check in early when we arrived. All the staff were very friendly.

Only slight issue was with some of the food. We had sirloin steaks for our evening meal and, whilst tasty and cooked to our liking, were both very fatty. The lack of a steak knife didn't help. In the morning my wife had poached eggs which were more like hard boiled eggs as they were so overcooked. Minor things in an otherwise very good stay though.

This is a very nice historic hotel (built in 1828 on the site of a much older building), clean, well maintained, with friendly staff, nice beer and food and if you're lucky finding a space, as we were, its own small car park to use. We didn't have breakfast, but what we saw other people eating looked good. Although our room overlooked the main road, the secondary glazing on the sash windows did a surprisingly good job of keeping the traffic noise to a minimum and we had no trouble getting a good night's sleep. The room was warm and at one point in the night, with the radiator off, we had to open the window a bit to cool down. Not bad for an old building in winter. The drinks prices were a bit cheaper than the other places we visited in the city on the night of our stay and our evening dinners (lasagne and macaroni cheese, with Eton mess puds) were very nice. We only have smallish appetites, so were well filled once we'd finished. You may think this is an odd comparison, but it's as good all round as a Wetherspoons hotel. If you aren't familiar with them, that's definitely high praise. We've stayed in lots of those around the country and it's rare we stay somewhere else that's of the same standard. The coffee in the room was Kenco too, better than Wetherspoon's usual Nescafe instant. We're expecting to be back in Ely later in the year (I have meetings there every February and October) and assuming they're not booked up, we'll be staying at The Lamb Hotel again. We really liked the place.

The power of the shower in our room made the one we've got at home look rubbish (it isn't actually that bad), as my wife pointed out. As a retired plumber, that may turn out to be expensive! (That's a compliment to it, incidentally. Laughter is permitted.) We'll be staying there again later in the year, so there's nothing we didn't like.

My final room was clean, comfortable and stylish as usual. I always like staying at the Lamb, the whole place is lovely and warm, even when it's chilly outside, as it often is in the Fens. Staff are great and it feels like home to me.

My first room turned out to have a somewhat flooded bathroom as the shower had been left partially on by cleaning staff.. I was soon given another one on reporting this at reception. Also, room on the second floor was not ideal as I have a slight physical disability resulting from a broken leg, however I had not made them aware of this at any point and I was offered help with my overnight case.

The Hotel is situated in the town centre, next to the Cathedral and restaurants. It's an atmospheric pub/hotel with a good restaurant and friendly staff. It's an old solid building so no noise carried to the rooms, not squalid or dirty. Things are old and wonky but they work. Our room was big with a high ceiling and they weren't mean with the teas, coffees and biscuits. It was not expensive and has all the facilities. Functional not luxurious.

The parking facilities are right behind the hotel, so it should be easy, but it isn't! The one way system is against you, so you have to take a torturous route across town to find them. The staff will supply a map, but crucially a sat nav post code that does the job. You'll be OK. There is no lift, but a nice wide staircase and prints of old kings and Oli Cromwell to guide you on your way.

The room was just right in size, for two, and clean. Despite being on a busy street corner we couldn't hear the traffic noise much. Noise from inside the hotel was also very limited. Staff were generally very friendly.

Another chair would have been welcome, there was only one. We could not work the shower. Plenty of hot water but it would only flow out of the bath tap, not the shower. We both need a strict gluten-free diet because of the coeliac condition but the staff seemed confused as to the difference between gluten-free and vegetarian. The service at breakfast was slow.

All the staff in the hotel - from the General Manager to the waitresses, barmen, room cleaners and others- were strikingly delightful, with outstanding customer care skills. This is a real feature of the inn and sets it apart from other similar hostelries. The location is excellent, and the atmosphere of the inn is relaxed and characterful. Terrific breakfast!

The window in my room, as in some others, cannot currently be opened because (I understand) planning consent is in the long course of being obtained. This needs to be sorted quickly.

The room was clean and a good size. We had an evening meal which was great, but mainly dined out. All staff - including the lovely Cleaning team were exceptionally friendly and helpful. The location - right opposite the Cathedral was perfect.

We were in the annex (Ground Floor, close by the Car Park) - had a few sitting outside our room late into the night - not too noisy, but we knew they were there. Also - my Wife left some clothing in the wardrobe - we know it's our fault - she rang to ask if it could be posted to us (obviously at our cost) but was told that "it's against company policy" so we'd have to get it collected - a bit difficult as we live 4 hours away! We have raised this with Greene King Customer Services, so hopefully we'll get a positive response...