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8.9

1,165 reviews

Coach & Horses Hotel

Coach & Horses Hotel

8 Kew Green, Richmond Upon Thames, TW9 3BH, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Free wifi

Room service

Air conditioning

Bar

Parking On Site

24-hour front desk

Coach & Horses Hotel

Welcome to Coach & Horses Hotel, a charming 3-star hotel located at 8 Kew Green, Richmond, United Kingdom. This cozy hotel offers a range of fantastic amenities including free parking, complimentary Wi-Fi, and air conditioning for a comfortable stay. With a 24-hour front desk, non-smoking rooms, and room service, your convenience is a top priority at this unique British hotel.

Situated just 7.1mi from the city center, Coach & Horses Hotel offers a tranquil escape from the hustle and bustle while still being close enough to explore all that Richmond has to offer. With 1165 reviews from satisfied guests, you can trust that your stay at this hotel will be a memorable one. The hotel also features a bar, restaurant, garden, and free toiletries for added comfort and enjoyment during your stay.

Experience the best of British hospitality at Coach & Horses Hotel, where you can unwind in a peaceful setting with modern amenities and exceptional service. Book your stay now at a minimum price and discover the beauty of Richmond from this picturesque and convenient location.

Indulge in the culinary delights offered at Coach & Horses Hotel with an on-site restaurant that perfectly encapsulates the British dining experience. Whether you prefer a family-friendly ambiance, a taste of tradition, or a modern twist on classic dishes, this restaurant caters to all palates with its diverse range of cuisines. Savor the flavors of British cuisine while enjoying the cozy atmosphere of the restaurant, adding an extra touch of charm to your stay at this delightful hotel.

For the convenience and peace of mind of our guests, Coach & Horses Hotel provides multiple payment options, ensuring a seamless booking and stay experience. In addition to accepting cash, the hotel also welcomes major credit cards including Visa, American Express, and Mastercard. Feel free to choose the payment method that suits you best, making your reservation process hassle-free and straightforward at this guest-focused establishment.

Unwind in style and comfort with a choice of well-appointed rooms at Coach & Horses Hotel. From the cozy 2 Beds room perfect for two adults and a child to the inviting Superior room designed for maximum relaxation, each accommodation option promises a restful retreat in the heart of Richmond. With smoking not allowed in any room, you can breathe easy knowing that your stay will be free from unwanted odors. Book your preferred room type now and look forward to a delightful stay at this charming British hotel.

Closest airports

London Heathrow Airport

7.4mi

London City Airport

14.8mi

London Gatwick Airport

23.1mi

Luton Airport

27.3mi

London Stansted Airport

35.7mi

Most popular amenities

Free parking

Restaurant

Free wifi

Room service

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Garden

Rooms

Show 5 photos

Superior

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

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More details

Show 4 photos

2 Beds

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Guest reviews

8.9

1,165 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇬🇧

Yasmin

8.2

May 2024

Alicija at check in was the most welcoming hotel staff I have ever met 👼🏽 I made a very last minute booking and she accommodated my special requests as soon as I checked in. She was very empathetic and on hand whenever I called. My check in with her was the highlight of my stay as I felt at home instantly. If the hotel manager is reading this then I hope he can pass this on to her and consider promoting her to co-manager ☺️😅 The room: very quaint and cute. If you like Downtown Abbey then you will be overjoyed to sleep in the room 😅 The bed was comfortable and I liked the toiletries in the bathroom. They were all evidently high quality products as my usually sensitive skin reacted very positively to the body wash and hand wash. The area itself is so beautiful and one of the most affluent and safest of London so do not hesitate to book if you’re worried about location.

The man at checkout was very abrupt and came across as very cold. The door of the bedroom had a gap so you could hear anything from the corridor. Maybe they should replace the bedroom door. The shower had a curtain only instead of what was formerly a glass door. Water went everywhere as a result.

🇱🇻

Aivars

9.1

May 2024

This is one of those few occurrences when I'm a bit reluctant to write the review the place deserves, because of being afraid that the hotel will become too popular and will raise prices :). I came here to visit Kew Gardens and the hotel's location is ideally suited for that, just 5 minute walk from Elisabeth gate. I was met by an exceptionally kind lady at reception who made me feel right at home. The room was luxurious and comfortable - this has been the first time I've actually stayed in a room which is shown in hotel's publicity pictures. There was an extensive minibar in the room, which I did not peruse, and a great coffee machine, which I did. And an apple as a tasty welcome snack for the guests was very kind touch.

Did not have any serious qualms. The worst that could say was that access to some rooms are not step-free, so if you are concerned about that you should warn the hotel beforehand to get a room without steps. Did not have a chance to try the breakfast.

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Berenice

9.1

August 2024

Wonderful place to stay, eat and drink. We were impressed by the free parking offered in such a busy area. Extremely comfortable bedroom, impressive minibar. Such a friendly, helpful lady on check-in. Excellent Sunday roast beef dinner with good variety of drinks on offer. We recommend this place highly and will certainly look out for other Youngs pubs with hotels in the South.

TV set up with Skybox - we couldn’t get the TV working properly, only showed ITV. Tried to phone reception several times in evening, no reply. The TV issue is a known problem, we were told on checking out. So why not find a simpler basic TV set up? Bathroom - very clean, good fittings; but walls and ceiling had big flaking paint patches, damp? Great selection in minibar of products to pay for; free drinks included coffee, tea and hot chocolate. Seemed a bit mean not to offer free water bottles and biscuits.

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Nick

8.2

May 2024

Location suitable for visit to Kew Gardens. Comfy bed, shower worked nicely. Good breakfast. Friendly staff at reception and in the bar and at dinner.Mandy did a good job on our second evening, as the local Rotary Club also had a dinner booked in the restaurant, so we eat in the bar, which was ok. TV on but was using subtitles, so the football did not disturb us.

A little noisy at dinner both evenings, but food generally good, but serving a fish dish in a bowl, made it difficult for my wife to remove the fish skin...! The time of the year when you could expect ants in old buildings and this was the case with the bathroom. No extract fan in the bathroom or grab rail in the bath/shower area. My wife had recent hip replacement and would have looked a grab rail for her peace of mind while showering. We don't od baths as we both have difficulty entering and exiting from a bath at our ages.

🇦🇺

Nicholas

10

November 2023

Our stay at the Coach & Horses was exceptional - an ideal location on Kew Green with proximity to Kew Gardens, the Thames Path, and mutiple transport options; a characterful pub atmosphere with great food and with well-furbished & pleasant rooms; a brilliant staff group who were friendly, helpful and approachable - were always able or willing to assist. Our Hypnos beds were amazing. Special mention to Alicja with her warm welcome following long flights & accommodating our early arrival - her exuberance, friendliness & attentiveness throughout really enhanced our stay (and for a lot of other guests I'm sure!). Would love to come back!

There was little to dislike. I only raised an issue at reception to hopefully prevent damage at the hotel - the venting fan in the bathroom didn't function & there was some evidence that moisture was starting to impact skirting & boards.

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Emma

8.2

March 2024

Fresh milk in room fridge: HOORAH! So NO wasted plastic/opening 6 sachets to get one c of tea and spluttering most in the air or over oneself! Young's chain also recycle their kitchen oil to make 'green' fuel. Good for them! Excellent location on Kew Green, opposite The Gardens, with free, secure parking. Aleshia, Reception, could not have been more friendly and helpful. The Housekeeping girls were also cheerful and ready to assist - they helped me figure out the coffee machine. A good-sized double room. Fridge, kettle, coffee machine - all good. Will be staying again.

Blinds in room a little shabby but I understand they are planning some refurb this year. A wee bit on pricey side for one @ £155 (inclu b/fast), weekday in March.

🇬🇧

Sarah

10

March 2024

The staff were very friendly and helpful, especially Hannah who made me feel welcome and helped out with any requests I had. The food was amazing, and a good price for what you got. The burger and chips was so good I had it two nights in a row! The location of the hotel was fantastic for my planned trip to Kew Gardens, and it was easy to find. Everything in the hotel is easy to find (hotel reception, toilets, rooms) as they are clearly signposted. I tend to avoid using hotel shampoo and conditioner as they usually dry my hair out, however the ones here not only smelt glorious but left my hair shiny and silky. Everything about the stay was great.

There was some wear and tear to some of the furniture in the room.

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Paula

8.2

January 2024

Located in a great place near Kew Gardens with easy access to London. Secure parking, ease of check in. Clean rooms, need a little bit of attention, but the style, colours used and decor was lovely. Comfy room, quiet and good mini break station with biscuits with individually written labels…nice touch! No extra costs for room service, but staff tried to charge us twice for the food delivered. This was rectified & apologised for. Had dinner in the pub, it wasn’t busy considering the time of year, but food was good with little waiting time.

The service in the restaurant side of the pub was casual, the waitress sloshed about in Ugg boots and was indifferent, a little disappointing. The room was cold when we arrived and we needed to ask for a heater, twice. Sitting in a cold room in my coat was not a great start to the weekend.

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Karen

10

December 2023

We have just returned from a wonderful 2 night stay at the beautiful Coach and Horses. We were greeted by the welcoming and enthusiastic Alicja. Her attentive manner really makes you feel welcomed, she remembers little details about you, and she has an amazing sense of humour. It makes such a difference to how you feel staying in hotel when the staff are so friendly and polite, and despite being extremely busy there was always time to acknowledge the guests. We were pleased with our room, very quiet considering the height of the planes flying overhead. We had a delicious breakfast and whilst we didn’t get chance to eat here the restaurant was always busy the food must be great all day. The proximity to Kew Gardens is the reason why we chose here, but transport links mean you are close enough to central London that you can travel most places with ease, which is why we shall return next year.

Heavy duvet covers, but very much a personal preference.

🇦🇺

Adrienne

9.1

July 2024

Started off with a very pleasant and eager to help staff member Anna and just got better from there. Perfect location if you want to visit Kew Gardens or be closer to Heathrow than London. We had a day to kill before we could board a plane at Heathrow and spent it with a late (11 a.m.) checkout from the hotel who obligingly looked after our bags whilst we spent most of the day walking around the gardens. Then we returned to the hotel and relaxed in the bar before we went to the airport. Perfect!

Nothing.

Points of Interest Around Coach & Horses Hotel

Attractions

Lord's Cricket Ground

5.8mi

Bomber Command Memorial

6.1mi

Primrose Hill

6.6mi

Lyric Theatre London

6.9mi

Her Majesty's Theatre

6.9mi

Queen's Theatre

6.9mi

Ambassadors Theatre

7.1mi

Lambeth Palace

7.2mi

Lyceum Theatre

7.4mi

Duchess Theatre

7.5mi

Novello Theatre

7.5mi

Sir John Soane's Museum

7.6mi

Gabriel's Wharf

7.8mi

Ascot

17.6mi

Chartwell

23mi

Restaurants

Cuisines

  • British

Ambiances

  • Family Friendly
  • Traditional
  • Modern

Amenities of Coach & Horses Hotel

Free parking

Restaurant

Free wifi

Room service

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Free toiletries

Garden

Stay rules - Coach & Horses Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property