The room was spacious with a comfy seat. Loved having the balcony. There was a bar with lovely seating and a quieter room with good views of the grounds. Host and staff welcoming and friendly. Grounds were good.Good choice for breakfast. Location to town was ideal.

It would have been nice to have more information about the town in a booklet. There was a sign in the room stating the water wasn't for drinking so more bottled water would have been appreciated. There wasn't much hanging space for clothes. More details of food options would have been handy. Bath/shower was a bit awkward would have been better with just a shower.

lovely old hotel with stylish rooms and nice staff. perfect for our trip to attend a wedding nearby. breakfast was really nice and the staff were very pleasant and efficient. we had elderly relatives with us and the staff were very helpful. bathroom was huge with an excellent shower.

the room was missing a couple of things that would have made the stay even better. no tissues in the room and could have done with more plugs (old building I guess). Towels could have been of a better quality and there were only a couple of bottles water provided despite a notice saying that the water wasn't for drinking.

Fantastic setting, lovely house with pleasant rooms and fantastic history! The chef at breakfast was fantastic, very accommodating for us.

We would have preferred a room where the bathroom was located inside it, instead we had The room that had a separate bathroom across the landing. Perhaps the booking.com could inform customers of this when selecting a room type

What an amazing little Scottish gem this is. A beautiful country house nestled in the most glorious gardens and decorated to such a high standard throughout that the owners should be rightly very proud of. When booking Accommodation, if you have pets, one of the requirements is that it is ‘dog friendly’ There is a huge difference between being dog ‘tolerant’ and dog ‘friendly’ ….. the Balcary House falls into the latter spades ! This certainly ticks that box in all areas and our dogs were made hugely welcome with rooms specifically assigned as dog friendly….. There was even an enclosed paddock to allow the dogs a good run as well … something not always available Fabulous residents areas with a well stocked bar and wonderful owners who are happy to chat. Breakfast was superb and I thoroughly recommend the porridge😋 . The lodges that are specifically designed to enable dogs to stay with you are spacious, beautifully decorated with a tasteful design everything was spotless clean. Thank you so much for making our trip across the borders so pleasant we will certainly be back

Nothing - it was perfect

A lovely building and a very nice bedroom.

Very strange that there was no draft beer. Guinness was the only thing available on tap. Only bar meals were available in the hotel and the kitchen closed at 7.30pm. ( This was a Saturday evening)! Lack of sockets in the bedroom and none beside the bed. Reliance on adaptors to power TV, internet router and kettle all from the same socket. Is this legal in a commercial property? Had to go in search of a staff member to get Internet code. No notice of it in the room. Bathroom was good size but wash hand basin was very very small.

The hotel was a building I lived in during the mid 80's. It has vast sentimental value to me with many memories. It looks fantastic from both the outside and the inside. There are 2 resident dogs....lovely wee things and very friendly. It's a short wander to the local park which is beautiful and a short walk to the town centre of Hawick. Lovely, vibrant town. The staff during our stay were lovely and very welcoming.

I wouldn't go so far as to say there were things I didn't like, but it might have been nice to have a small fridge in the room. And USB ports.

The breakfast was lovely and it was hot which was a bonus because sometimes you go to these places and the breakfasts are only luke warm. The House was absolutely beautiful and the staff where lovely.

We where in the room with the four poster bed and although it was a beautiful room and had a chaise lounge , it was too low for my wife to get onto because she has mobility issues and there was no chair in the room which would have come in extremely handy for her, we had to borrow the chair on the landing so she had something comfortable to sit on. The mattress on the bed was really hard which interrupted our sleep through the night, it was hard to get a good nights sleep. The mattress is personal taste because in all honesty, it might suit other guests.

The Balcary is a beautiful house in Hawick, Scotland, with such a wonderful history. It dates back to the 1880s. It was also a home for children during WWII. It has such beautiful details throughout. The room we stayed in was huge and had a beautiful large bathroom. The staff were wonderful. They made sure if I needed anything while I was sick to let them know. I would suggest a stay, but beware of hearing things that may not be there, such as the Ghosts/Spirits that also reside here. I would love to stay here again the next time I make a trip to Hawick.

Everything about this hotel is superb. Two couples, stayed for two nights whilst attending a wedding in Hawick. Very friendly and helpful owners with staff who take pride in their work. Lovely spacious rooms that were spotlessly clean with large very comfortable beds. Breakfast was freshly cooked to order, very well presented by staff who were polite, attentive and very helpful. A credit to their employer. In my opinion, easily the best hotel I have stayed in in Hawick and we will definitely return.

There is nothing to dislike about this hotel. The owners have got the facilities spot on and the staff work rate can't be faulted.

Balcary has everything going for it. The Lodge is idyllic - cross between a ski chalet and a Highland lodge. Freshly decorated, pristine, doors to outside via small wooden deck ideal for dog. So refreshing to walk into an airy, fresh but also perfect temperature hotel room ( sometimes find them either stuffy, v dry air or chilly) Sensible, stylish no stress wood patterned Lino means no worn or grubby carpets and more practical for muddy paws ( or boots!) King room also gorgeous- spacious and bright. Rails rather than stuffy wardrobes actually enhances and modernises without sacrificing comfort. Beds comfortably firm with quality linen. Breakfast off the scale amazing - nothing too much trouble, including vegetarian options. Hosts waited up for us due to unforeseen late arrival and were still pleasant and helpful. Resident cute dogs and puppies an added bonus! Location scenic and near to , though not slap bang in town. Parking easy too.

Literally not one thing ( unless my personal preference for a bath). Probably the only regret was that we were only staying one night!