PERSONAL service is the key to my stay here, in a rather quaint and characterful hotel full of charm. You don't get a bland white box for a room, you get an odd-shaped room with where everything is there but perhaps not how you expect it. The shower took ages to pump hot water through, but once the water was hot, there was one of the longest baths I've ever seen, and the shower over it worked well. I got tea-making facilities. My bed was a bit bouncy, but it didn't stop me sleeping like a log, and waking refreshed. It is likely that every room here is different from the next, and some may not have private facilities, but mine gave me everything I wanted. Breakfast was 'full English' (even in Scotland), and the personal service I mentioned adapted this to my vegetarian requirements, and everything was fresh cooked to order. There is free car parking, but it was tricky for me to find, but I found a little square behind the hotel with parking.

The WiFi was so weak as to be unusable. But this had the advantage that I got out of my room and explored lovely Jedbergh. Plenty of little restaurants and cafes for you to eat at. Also a large food store where you will get almost anything you need for a holiday

Nice position in the centre of the high Street. The owner must be the hardest working man in town. When we arrived, he was up a ladder fixing the light, he then checked us in showed us our room, worked behind the bar and in the morning cooked the breakfast. The town has a nice community feel and we were made welcome by the locals in the bar.

Suffering from arthritis in my hips, the amount of stairs was not the easiest for getting to the room. But it shouldn't put anyone fit from staying.

I booked this because I was not prepared to pay over £200 for a room in Edniburgh for a business meeting, and the Spread Eagle suited our purposes for a business trip. The owners were really friendly and we chatted in the bar about the challenges they faced taking on a building that was over 500 years old. I actually really liked the quirkyness of the accomodation the rooms were clean and the shower worked well which is what I needed.

Its an old building so don't expect all the facilities like in a modern hotel.

The owner of the hotel was very friendly and welcoming on arrival. He explained checking in, booked breakfast time for the mornings and checking out on the final day. Everytime we saw him he was smiling and very polite. Breakfast was lovely. Remembered our food order and there no wait time for food. Room was homely and clean, bathroom a good size.

The shower took a while to warm up.

We had a very warm reception at the hotel. Our room was very spacious and had everything we needed. We were out very late doing a ghost hunt at the Jail so we were freezing! We came back to a very cosy and warm room. The breakfast room was lovely and good service. We would stay again.

My only complaint is my eggs were very overcooked at breakfast, otherwise it was an excellent stay!

Very clean and owner was smiley and welcoming. Breakfast was quick and nice plus the owner was very attentive.

You couldn’t access before 4pm the door was locked I was assured I could drop off luggage beforehand but when arrived owner was out so had to wait a good 40 minutes to hand in luggage resulting in us being a bit late for a festival.

Great room in the middle of town in a nice friendly pub/inn Visited on a cold December day and was impressed how warm and cozy the room was. including a heated floor in the bathroom. Very friendly manager and a fantastic cozy bar for a night cap on the way back to the room

No dislikes

The hotel was old with the character and charm of days long gone evident in its structure and it was placed within walking distance of all the main attractions (and a wonderful chocolate shop). The rooms were clean and spacious and the breakfast was just right while the staff were very friendly. Parking was plentiful, either on the road, in the public carpark nearby, or in the hotel car park. I would happily stay there again.

There was no entry into the hotel before 4pm. No reception, no waiting area and the door was locked, so there was no point turning up before that time, not even for a drink.

Lovely old hotel nicely modernised retaining lots of historic features. Lovely host and very tasty breakfast. Jedburgh is a lovely small historic town with a fabulous ruined abbey and lots of other historic buildings

Not an issue but there is no evening food. Jedburgh has a surprising range of restaurants, pubs/bars, cafes and takeaways.

The very friendly happy owners and clean.

Little thinks could be done to make it better, i.e., paint the back of the bed wall instead of round it, secure the headboard properly to the bed. The breakfast should be a Scottish breakfast, I think it should be pure orange juice with breakfast, not squash.