Everthing.

Breakfast was an extra.

We had a lovely meal in this dog friendly Inn, it has a lot of character and there were lots of different areas to sit with our small dog, the meals were really nice and tasty, the service was very good and we took the opportunity to have a couple of games of pool after dinner. The family room with a double and a single and shower room on suite was small but comfortable and adequate for our needs for a one night stay after a dog show at The Royal showground in Builth Wells with one dog. There was an area to walk the dog and he was allowed in all areas on a lead. The beds were comfortable and I aways bring a bed cover in case the dog jumps on the bed and he wears a Pee pad all the time he is in the Hotel being a male he often cocks his leg and this stops any accidents. He was very good. and enjoyed his stay. The breakfast was really good full English with Toast , Tea, Coffee, Cereals and fruit juice available, the service was very good. The Inn is only 14 miles from the showground We enjoyed our stay.

The only problem I had is that I am slightly disabled and there are stairs to all of the rooms, it was OK for me with one small dog on this occasion. However, I normally have more dogs and would need to bring their trolley for an overnight stay, so would usually need a ground floor room with disabled access. Having said that we had a lovely stay this time.

It was old and quaint! The room was warm and comfortable! Got used to the wonky floors because it was an old building! We ate food there for 2 nights great choice of food and reasonably priced! We were there for a bowls competition and had to be at the venue early two days but the food smelt really great!! We are returning 23-25 February looking forward to the food but again we are going to miss breakfast for the same reason! We will have to come again to stay and try your breakfast!!!

Nothing the place was clean and there was a warm welcome with all the bar staff and waitresses! Reasonable menu and very tasty food

We had an excellent steak served in the bar. All very pleasant but not very comfortable, though we were very well looked after. Breakfast was served in another room looking out on the gardens and was more pleasant, particularly with a fun waitress. Our room was fine, large enough overlooking the gardens and comfortable. Bathroom also large and equipped with a good shower. For an overnight stay or slightly longer, this was a good option.

No complaints. We got what we had booked with a pleasant staff looking after us well.

The location was ideal for us travelling down from Chester to Swansea and Tenby. The food was simple but great portions, nicely cooked. Great beer. The breakfast was freshly cooked to order with fresh ground coffee available in caffetieres. The room was comfortable and clean but see below. The good very much overwhelms the challenges.

The room was large in surface area but the ceilings were low for me (6'4"/192cm) with a very low beam to catch your head. The door into the room was also *very* low.

We really enjoyed our stay here. The staff were lovely and friendly from the moment we walked through the door. Our room was spacious, clean, plenty of space for our family of 4 and was really comfy. There was also lots of nice touches such as the shower gel and shampoo, tea making facilities and biscuits to go with it. We also had breakfast in the morning which was really nice. Again, the lady serving us was so welcoming and nothing was too much trouble. The food was really nice. Will definately be staying here again when we come up to builth.

The music was quite loud as our room was right above the band. But it was a Saturday night so that is only to be expected.

Friendliness of the staff and a warm welcome by Lesley at breakfast was always great, good food, quality over quantity. Family room was very spacious, good value for money. Wi-Fi reception was poor in room, has to be in pub to use it properly for work, also shower was one of those tap attachments and whilst it 'dribbled' more than 'showered', it did get me clean!

The WiFi reception in the rooms could have used a booster, as nowhere near good enough in the room to allow me to do my work, needed to be in the pub area downstairs for full benefit - which has a few benefits! The shower could have been more powerful, but appreciate that this is an old establishment, it really wasn't the worst things, but could use improvement.

Good wifi with no faff, I wish Premier Inn did it like that. Bed was comfortable. Room was spacious and clean. Staff were very friendly and helpful. Breakfast was lovely and good value. Parking was right outside the door. Would stay here again

Check in was awkward. I was carrying two bags and had to nudge my way past drunk people at the bar. I wasn't sure if was even supposed to go to the bar to check in. Some signage would be good. All the moths in Wales were in my room. I got rid of a lot of them but they were back the next night. I didn't have any windows open. I think they may have come in through the bathroom vent. The TV was rubbish, I had my PS5 with me. But to be honest I don't really have any complaints

Was told they had given the rooms a makeover and was so pleasantly surprised how lovely my room was , had everything I needed in the room and free WiFi was a bonus, The bar staff were so friendly and helpful especially when I'd lost my phone charger and they found me spare one.

The only thing I could say which I'm sure maybe something they cannot fix is the very squeaky floorboards, the building is very old and full of character, so I wouldn't let it stop you from staying.

Lovely dog friendly hotel in a great location. Gorgeous beer garden. Fan in the wardrobe to keep us cool. Decent menu offering traditional pub grub. Close proximity to large supermarket for stocking up. Resident cat. Beds were clean and comfortable.

So noisy until 12am due to bands playing directly under the rooms on the first floor. Unable to open window due to noise from smoking area directly outside. Steps to the rooms and to get into bathroom from the bedroom are difficult for those with mobility problems. Large gaps in curtains and door letting in loads of light.