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+1 (888) 385-68282,749 reviews
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$162113 Lambeth Road, London, SE1 7LS, United Kingdom
2,749 reviews
1/95
Restaurant
Business center
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Sauna
Welcome to Novotel London Waterloo, a vibrant and modern 4-star hotel located just 1mi from the bustling city center of London, United Kingdom. With a total of 2749 reviews, this hotel ensures a memorable and enjoyable stay for all travelers. Prices start from $162, offering excellent value for a comfortable and convenient stay in the heart of the city.
Novotel London Waterloo offers a range of fantastic amenities for guests to enjoy. From a pet-friendly atmosphere to a free Turkish/Steam Bath and sauna, this hotel prioritizes relaxation and well-being. The fitness center is available for those looking to stay active, while the 24-hour front desk and room service cater to all your needs. The on-site bar and restaurant provide delicious dining options, ensuring a satisfying experience throughout your stay.
In addition to its excellent amenities, Novotel London Waterloo also offers comfortable and well-appointed rooms. With features such as air conditioning, soundproof rooms, and a private bathroom, your comfort is guaranteed. Modern conveniences like free WiFi, a flat-screen TV, and an iPod dock make your stay even more enjoyable. Whether you're here for business or leisure, Novotel London Waterloo is the perfect choice for a memorable stay in London.
When staying at Novotel London Waterloo, you don't have to leave your furry friends behind. This pet-friendly hotel warmly welcomes pets, ensuring that your four-legged companions can join you on your London adventure. Please note that charges may apply, so make sure to check with the hotel for more information on their pet policy.
After a day of exploring the vibrant city, treat yourself to a delightful dining experience at the on-site restaurant at Novotel London Waterloo. The restaurant, with its modern ambiance, is perfect for families and offers a wide range of delicious dishes to satisfy any craving. Whether you're in the mood for a hearty meal or a light snack, the restaurant has something to please every palate.
At Novotel London Waterloo, you can conveniently settle your bill with ease. The hotel accepts various payment methods, including Mastercard, Diners Club, Visa, American Express, JCB, and Maestro. Please note that cash is not accepted, so you can rest assured that your transactions will be smooth and hassle-free.
Choose from a variety of comfortable and well-appointed rooms during your stay at Novotel London Waterloo. The Superior Queen Room with Double Sofa can accommodate up to three adults and three children, while the Premium Superior Queen Room can comfortably accommodate three adults and two children. Looking for something more exclusive? The Executive Queen Room ensures a luxurious stay for two adults, and the Executive Queen Room With Sofa Bed can accommodate three adults and two children. Each room includes amenities like air conditioning, free WiFi, and a flat-screen TV, providing all the modern conveniences you need for a memorable stay in London.
Novotel London Waterloo offers a truly enjoyable and convenient stay for all travelers, with its pet-friendly policy, delicious dining options, and various room types to suit your needs. Experience the vibrant city of London with the comfort and hospitality that Novotel is known for.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
London City Airport
7.5miLondon Heathrow Airport
14.6miLondon Gatwick Airport
23.6miLuton Airport
28.4miLondon Stansted Airport
31miRestaurant
Business center
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Playground
Free toiletries
Upper floors accessible by elevator
Show 8 photos
Superior, Sofa
1 Sofa Bed
1 Queen Size Bed
260 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Show 16 photos
Executive, Queen Size
1 Queen Size Bed
30 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
+
More details
Show 9 photos
Superior, Queen Size
1 Sofa Bed
1 Queen Size Bed
270 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Show 11 photos
Superior Premium
1 Queen Size Bed
270 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Tea/Coffee maker
+
More details
Show 8 photos
Executive Suite
1 King Size Bed
50 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
x8
+
x5
More details
Show 10 photos
Executive, Queen Size, Sofa
1 Sofa Bed
1 Queen Size Bed
30 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
+
More details
Show 5 photos
Superior, Queen Size, Accessible
1 Queen Size Bed
25 sqft
Wifi
Air conditioning
Refrigerator
x4
+
x3
More details
Show 4 photos
Superior Premium, Queen Size, Sofa
1 Queen Size Bed
1 Sofa Bed
25 sqft
Wifi
Air conditioning
Refrigerator
More details
Show 12 photos
Superior Convertible, Queen Size
1 Queen Size Bed
More details
Show 9 photos
Premium, Queen Size
1 Queen Size Bed
+
More details
Show 5 photos
Executive, Queen Size, Single Use, Sofa
1 Queen Size Bed
1 Sofa Bed
More details
Show 4 photos
Superior Premium, Queen Size, Single Use
1 Queen Size Bed
More details
8
2,749 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
David
9.1
January 2024
The room we were given was great, large TV and view of the London Eye. Location was perfect for seeing the New Years Eve fireworks and walking into central London. Staff were excellent when checking in and in the evening on the bar when under pressure as lots of customers visiting before fireworks.
On New Years Eve in the evening the hotel reception and bar area was full of people, many of which were sheltering and not staying at the hotel. It would have been better to only allow in residents due to the influx of people into the area for the fireworks.
Johnny
9.1
January 2025
We had an amazing stay at Novotel London Waterloo, and the experience will forever be in our memories. I would like to give a special thank you to the staff member Lea Manalo, who truly made a difference during our visit. Her gesture was deeply moving: she learned how important a very special book was to me and, with so much care and thoughtfulness, decided to gift it to my daughter. This act of generosity was so meaningful and touching for our family, and I can't find enough words to express my gratitude. The hotel staff was always warm and attentive, and the Novotel Waterloo's facilities were impeccable. The location was great, and the hospitality was excellent in every moment. Without a doubt, we will return and will always remember Lea's wonderful gesture. We highly recommend it!
Edita
8.2
May 2025
Hotel clean, bed are very comfy, breakfast nice. Restaurant menu not over complicated, simple and tasty , price a bit high but this is a London. Great location, really good location. All staff is friendly except one.
One thing I missed in our room- hair dryer, every hotel must have. Car park doesn't belong to hotel and you need too pre-booked (witch we didn't known should be more info on booking or at the desk). We arrived in noon, hungry instead of going somewhere else we decided to have lunch in hotel, we went to bar to asking info about kitchen and lady behind bar (27.05.25 about 3pm) just ignored us and carried on her conversation with her colleague witch is very rude. When finally I got her attention I asked her or kitchen is open she jus said "yes" and walked away. I was shocked, from her zero hospitality. We stand there for minute or two like idiots and when we started walking away she shouted or we need menu. Manager should consider for staff proper training.
Mark
8.2
May 2025
The location is ideal - it's very close (a few seconds walk) from Lambeth Bridge - one bridge away from Westminster bridge. Westminster bridge (and the Houses of Parliament, London Eye, and all the hustle and bustle of the London tourist area) are a five minute walk away, but Lambeth itself, particularly where the hotel is located, is quiet and tranquil compared to Westminster. The hotel was spotlessly clean, with very friendly and well trained staff who were happy to help. Though I have to admit, we didn't have to speak to them, except for check-in, because there was no reason to! Everything was fine. The bar staff were friendly and were on hand to make recommendations for house wine etc. The bar was spotlessly clean, tastefully decorated, and with a relaxed ambience. We only had breakfast at the hotel, but it was absolutely fine. Very much a standard affair that you would find at any other hotel - bacon, eggs, sausage etc, or serial or continental style if you prefer. We didn't have to wait long for table, despite it being very busy in the morning - there are plenty of tables, and the staff were very friendly and multi-lingual. All the rooms have glass water bottles in them which you can re-fill for free from the chilled and filtered water machines available in all the corridors of the hotel. A nice touch.
There really wasn't anything to not like! I've stayed in many hotels in London, and one gets used to very tired, somehwat shabby hotels simply due to the turnover. This hotel was NOT like that. It's very clean, the staff are really good, and it's in possibly the best location in London! Literally minutes walk along the river to Westminster and the heart of London, yet the hotel itself is on a relatively quiet street.
Mourad
10
February 2025
I recently stayed at Novotel London Waterloo, and it was a perfect experience from start to finish. The hotel offers an excellent location, making it easy to explore the city while still enjoying a peaceful and comfortable stay. The room was spotless, well-designed, and had everything I needed for a relaxing visit. The bed was incredibly comfortable, and the amenities were top-notch. The staff was friendly, professional, and always ready to assist with any request, making me feel truly welcomed. Breakfast was delicious, with a great variety of options to start the day right. The overall atmosphere of the hotel was modern yet cozy, creating the perfect balance for both business and leisure travelers. I highly recommend Novotel London Waterloo and will definitely be returning on my next visit to London!
Rizwan
10
November 2024
The location was excellent walking distance from the London eye and Houses of Parliament
We were told to turn up and we could ask for a room with a view. We called up in advance several times and was told the allocations of the rooms will be on the day of arrival so we made it in and asked for a room with a view and we were told we should’ve booked this in advance and nothing was available throughout our stay we were very disappointed, however the hotel is excellent and has a gym and a sauna and the breakfast was excellent with
Jane
9.1
June 2024
From the moment you arrived was extremely impressed .The Lady on desk Suggested joining to get a discount for next time and also meant you could go in your room early and we had three voucher for a drink so that was definitely worth it because we've got in the room earlier. Fantastic customer service from this lady. AALIYAH Also CAMILLA Supervisor who also came across very good with her service . There was quite alot of staff at breakfast and in bar didnt get all there names like say thank you to the staff who were friendly and was good at there job .Lady who bought over our water to .my friend and i on Sunday 26 th May . In the afternoon .😁
No cash on you you cant use the locker in gym/ sauna could be a good idea to say this as you are and sign in the form because most people don't carry cash with them these days luckily for me nobody was in the gym or sauna so it was easy enough just to keep my my flamingo bag with me.
Rasa
8.2
May 2024
The hotel was in a fantastic location, just across the river from a lot of main attractions. It was around a 15 minute walk to Big Ben and we felt safe. There is a metro station about a 10 minute walk away and a bus stop is located across the street from the hotel. The reception desk was very helpful and accommodating, we got an early check-in and later Radha was amazing and provided exceptional customer service, helping us to solve a situation with a local attraction. The service at this hotel was above and beyond, which we were very pleased with.
The room was smaller than anticipated. It had a modern tinted glass shower but the bathroom door did not provide enough privacy for a family. The room was more appropriate for couple but not a family (mother and teenager son). Also, there was no microwave in the room.
Mari
8.2
April 2024
Great location and tidy bedroom. I had booked a room for 4 people. Asked for the sofa to be left up as the children weren't with me in the end. Got to the room and all that we had was a double bed and a chair. Not sure where the kids would have slept if they had been with me!!
Didn't feel like the staff really cared about the people. Very impersonal compared to other London hotels. No mention of things like the spa which I didn't know was there. I had booked a room for 4 people. Asked for the sofa to be left up as the children weren't with me in the end. Got to the room and all that we had was a double bed and a chair. Not sure where the kids would have slept if they had been with me!! Would have preferred a room with a bath as I had done London Marathon, shower was ok though and warm
Can
8.2
September 2023
The rooms were new and clean. Room service was good, the staff was really helpful and nice. We asked for an umbrella and a transformer for our chargers, and they gave it straight away. We enjoyed our stay.
Only 2 things we didn't like: 1. Breakfast is way too expensive. This hotel isn't cheap, and you would think that breakfast is included in the price but unfortunately, it isn't. It costs 20-22 pounds per person every morning to eat the hotel's breakfast. In my opinion, it is firstly ridiculous that breakfast isn't included in the (already expensive) booking price, and second, the breakfast itself is way too expensive. 2. The gym can be better. It closes at 10 pm which is quite early considering that most tourists come back to the hotel around that time. Furthermore, it didn't have dumbells, only cables which was a bit frustrating as there were dumbells in the pictures of the gym.
Attractions
Lambeth Palace
0.1miGabriel's Wharf
1miHer Majesty's Theatre
1.1miLyceum Theatre
1.2miDuchess Theatre
1.2miNovello Theatre
1.2miLyric Theatre London
1.3miAmbassadors Theatre
1.3miQueen's Theatre
1.3miBomber Command Memorial
1.4miSir John Soane's Museum
1.5miLord's Cricket Ground
3.3miPrimrose Hill
3.6miAscot
24.8miRochester
27.7miAttractions
Lambeth Palace
0.1miGabriel's Wharf
1miHer Majesty's Theatre
1.1miLyceum Theatre
1.2miDuchess Theatre
1.2miNovello Theatre
1.2miLyric Theatre London
1.3miAmbassadors Theatre
1.3miQueen's Theatre
1.3miBomber Command Memorial
1.4miSir John Soane's Museum
1.5miLord's Cricket Ground
3.3miPrimrose Hill
3.6miAscot
24.8miRochester
27.7miAirports
London City Airport
7.5miLondon Heathrow Airport
14.6miLondon Gatwick Airport
23.6miLuton Airport
28.4miLondon Stansted Airport
31miRestaurant #1
Ambiances
Restaurant
Business center
Free wifi
Room service
Fitness center
Turkish/Steam Bath
Steam room
Sauna
Air conditioning
Kid-friendly buffet
Bar
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Playground
Free toiletries
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Playground
Strollers
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Lockers
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Laptop size safe
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
Locker rooms
Sauna
Spa lounge/Relaxation area
Steam room
Turkish/Steam Bath
Transportation
Airport drop-off
Airport shuttle
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs GBP 35 per day.
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
American Express,
Diners Club,
Visa,
JCB,
Maestro
This property does not accept cash.
Does Novotel London Waterloo allow guests to stay with pets?
Yes, you can stay with your pet at Novotel London Waterloo. However, please note that there may be charges involved for bringing your pet along.
When are the check-in and check-out times for Novotel London Waterloo?
If you're staying at Novotel London Waterloo, the entry is set at 03:00 PM and exit is by 12:00 PM.
Is there parking at Novotel London Waterloo?
Yes, the Novotel London Waterloo provides parking facilities on site. The parking is private and costs £35 per day. Advanced reservation is not required for parking.
What's the nightly rate at Novotel London Waterloo?
Novotel London Waterloo has rates that begin from $162. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
Which room categories can I book at Novotel London Waterloo?
Novotel London Waterloo offers a variety of room types including Superior Queen Rooms with Double Sofa and Superior Queen Rooms with Sofa. These rooms have a room size of 258 sqft and 269 sqft respectively. Smoking is not allowed in any of these rooms. The occupancy varies, accommodating from 2 to 3 adults and 0 to 3 children, depending on the room type. The bed sizes range from double beds to queen beds, with some rooms also featuring sofa beds.
How can guests spend their time at Novotel London Waterloo?
Guests at Novotel London Waterloo can enjoy a range of leisure amenities during their stay. They have access to a Turkish/Steam Bath, steam room, and sauna, providing a relaxing experience. For those looking to stay active, there is a fitness center available. Additionally, the hotel offers a business center for any work-related needs.
For dining options, Novotel London Waterloo has an on-site restaurant. The ambiances of the restaurant are described as family-friendly and modern, ensuring a comfortable and enjoyable dining experience.
In terms of other activities, guests have the option to rent bicycles to explore the surrounding area. There is also a playground available for children to enjoy. Furthermore, the hotel offers a spa lounge/relaxation area where guests can unwind and de-stress.
Overall, guests at Novotel London Waterloo have a variety of leisure amenities to choose from, ensuring a pleasant and enjoyable stay.
Are there restaurants located within Novotel London Waterloo?
Novotel London Waterloo has a restaurant on site. The restaurant is family-friendly and offers a modern ambiance for guests.
Does Novotel London Waterloo accept credit cards?
No, Novotel London Waterloo does not accept cash as a payment method. However, they do accept credit cards such as Mastercard, Diners Club, Visa, American Express, JCB, and Maestro.
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