Bed was really comfy, the staff were very friendly and helpful. Good location not a far walk from Oxford street and Hyde park.

Could of done with a a better dust down but not really that bothered about that. Room was clean enough. Breakfast that was included was very little to say it was to cover 2 adults 1 child. 2 cartons of apple juice, 2 oat bars and 1 croissant.

Central easy to get to other destinations good value

Narrow steep stairs, but manageable

The staff was very helpful and kind. On our first day in London, our wallet was stolen in a bus and when we reported the incident to the staff they helped us by giving the numbers to call the police and they asked us if we needed anything else to help us. The location was very good, as it is close to the metro around 7-8 walking minutes. The rooms are above a pub which serves amazing food.You should really try it. Also it is value for money as it is cheaper than the average rooms. It is the best option but mostly because of the people who work there..Keep going!!!

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We had a great stay. Location was ideal and for us as an active family within walking distance of everything. Staff were amazing and couldn't be more helpful...offering to help with luggage, transportation throughout the city, any help we needed he had all the answers. I travelled alone with my 2 children and felt completely safe. Rooms where beautifully decorated and modern. Control over the heating system which was great. Tea/coffee making facilities and replenished daily. Also daily housecleaning and fresh towels 😊 would highly recommend and we will be back. Thank you for our wonderful stay.

Location and the bar downstairs. Lots of eateries within walking distance. Not too far from subways & convenience stores. The owners were really nice and allow us to store our luggage at the bar before check in and offer to keep luggage after check out also.

No lift and the stairs were really narrow & winding so very difficult climb with our huge heavy luggage.

Great location, only 10 min walk to tube served by 4 lines. Easy to get to centre of London

Our room a little on the small size, not enough room for a chair to live in there, so had to sit on bed. But didn’t stay there much, so wasn’t an issue really.

The room is fairly good the bed is comfortable and the roof's room enough for only one person

The cleanness was not very good ( hair in the shower cabin, dirty mirror and on the carpet been nail is totally disgusting piece of waste... the windows has big gap and noise bang the doors TV didnot work with remote control especially when you wanted switch on and off and one of socket also another one you have to keep charging to start working When you book a hotel room imagine a normal hotel with reception as it was through on booking.com but in real no any table with hotel's name on the street only a pub where inside is the reception In the bathroom only one simply bulb hanging without frame

The staff were brilliant so helpful and friendly and after a long day working it was great to have friendly people.

The only problem I had was I couldn't get the TV to work. But I was just going sleep so didn't bother the staff. I know if I had said they would have sorted it. Also the 2 sockets either side of the bed didn't work properly so couldn't charge my phone.

Excellent location for getting out to see all the sights of London. A short walk from Edgeware Road tube and also mainline services at Marylebone. The room is spacious, clean and warm with a lovely comfy bed. We travelled with our young daughter and it was spacious enough for 3. The pub was really nice and traditional with board games provided. We didn't end up having time to eat there but it looked to have some good dinner options. We received a very warm welcome and the staff did a good job of looking after us. A major plus was being just off Edgeware Road where there are so many incredible middle eastern restaurants as well as many other choices for dinner. There is also a Tesco metro, Waitrose and McDonalds all within spitting distance!

The breakfast was average. Having one vegan and one diabetic then the options were limited, bring your own soya milk!

Hotel very well located, near many bus stops serving the main axes of visits. We didn't want a hotel chain so this cozy side totally suited us. What a pleasure to be able to go down for a drink in the evening and snack after a long day of sightseeing without having to go out. Disregarding the negative comments, it's very good value for money: the bed was comfortable, the bathroom modern and clean even if access to the toilets remains restricted. Admittedly, the carpet was not polished and there were a few scratches on the walls, but I didn't give a damn, it didn't spoil my stay in any way. Blame also customers who do not pay attention.

The stairs which are very very steep.