Beautiful grounds, nice bedrooms, staff was friendly and helpful. Pool was nice although changing rooms could do with updating.

The big thing that let it down for us was the Linden Tree pub. Staff weren’t exactly friendly. Food and Drink massively over priced!!! Was over charged then asked for money back and staff weren’t happy about this is be aware of your receipts before leaving. Such a shame because this was the only thing that let it down in our eyes. I also heard another family complaining. I don’t mind paying for nice food and good service but unfortunately you get neither here.

Spa facilities were good. The room was spacious with a lovely view. The staff were very helpful.

The general fabric of the building is in need of repair. In the bathroom, the bath panel didn't fit properly, there was mould on the bath sealant and on the tile grouting. The carpet in the room had a hole in it (someone had burnt it with an iron?). The portion sizes of both the breakfast and the evening meal were smaller than I would have liked given the prices being charged. I think it was an attempt at being "chefy" when the kitchen is far from being Michelin starred. The food that I did get was tasty. I would have been disappointed had I paid full price for this room but I actually got a good deal on it which meant that I could overlook the negatives.

Staff were amazing, very helpful and friendly. I asked for an accessible room. Intending to have a room which was easy to go in and out with the dog. ( ie late night toilet trips) instead we ended up in an accessible room with lots of equipment to make daily living activities easier. This wasn’t really an issue just a bit stressful trying to keep a toddler from pulling the red emergency cords and obviously embarrassing when he pressed the panic button. Amazing professionalism from the staff when they came to reset it and clearly an oversight on my part when booking. We would definitely come back. Maybe as a treat to appreciate the luxury of the place and leave the toddler and the dog at home.

The hotel room and the grounds The room was very peaceful and extremely clean Very spacious with nice relaxing chairs We ran out of milk and a very nice housekeeper did go get us some fresh milk without any problem and should we require any more just to go to the restaurant The bed was very large and comfortable and was the pillows Great shampoo and bath gel too

It wasn't that we didn't like it but was a little disappointed with the menu at the linden Tree pub The Dobson restaurant served breakfast, which was nice ,plenty of choice from the continental buffet, and then cooked breakfast It would be really good and would fit in with the luxury of the hotel if this restaurant changed to fine dining or good cooked food

Staff were extremely kind and friendly. Breakfast was good, and the dinner we had at the Linden Tree Pub was nice. The setting was lovely, and convenient for trips out. Access to the pool was great - really enjoyed that.

The dressing gowns were shabby. The replacement, when we asked to exchange a gown with a ripped sleeve, turned out also to have a ripped sleeve. The other dressing gown had a torn hem. We were told they were waiting for new robes. Not feeling pampered there!

The location was perfect as an overnight stay ahead of a working day on Monday. The staff were helpful and friendly.

The breakfast quoted at £24 per head was far too expensive hence we opted to make alternative arrangements, dinner same at £48 per head seemed too high hence we ventured out on Sunday evening and enjoyed a meal for 2 for around £50. The bathroom was not entirely satisfactory with messy paint around the toilet seat and limescale around the sink and shower plus the bathroom door did not easily close.

beautiful gardens , gorgeous lounges and common areas, great dog friendly room with corridor access to car park. great staff, really accommodating. very clean and tidy. lovely clean spa with steam and sauna. great dog walking path in front of hotel and along side of golf course, and good pub within grounds with open fire and classic food well done. all for a reasonable price.

I would have to be picky to find something here. there were a few too many messages between booking and staying, promotions mainly and encouraging the fine dining. the only one about the hotel is the lighting in the grounds front of hotel. it’s so beautifully designed with mature gardens and lawns. the garden lights are like a hockey pitch in your face. they should be angled up or down away from direct eyesight to highlight paths or trees of parts of buildings, but they are just in your face not showing off anything and very unsexy. an easy fix

Reception on arrival very poor . Too busy on phone on arrival talking to house keeping for a room upgrade . After 10 minutes after her call ended checked in!!! No greeting hello anything 😭 1st impression was NILx0 shocking nearly walked out the door to go home on a very bad night weather wise ( Very icy cold and snowing at 7pm check in) 1st December 2023. At Linden hall hotel. Charged me £180 but corrected it finally 5 minutes later it was on booking .com at £119.20 room only and was charged for 2 breakfast at £18 per head X2 = £36. Total cost £155.20p. Treatments etc charged to the room. Sharon was her name very sharp,rude needs a learn or retraining in customer service very old school !!!!1/10 let's the full team down which all turned out to be outstandingfrom managers,spa staff,restaurant breakfast staff only. Bar man very good over and above and went that extra mile for us!.

Reception on arrival only. Rooms little tried stained carpets ,walls cracked, 122 room Lots of marks on the ceiling and dirty stained marked carpets 😭 which need attention to detail on a 4 star hotel .

It felt special to stay in these large private grounds, in an old stately home. Good location for exploring Holy Island, Alnwick and other tourist spots.

A pity that on the 1 fine day we were there, the Golf clubhouse was closed by 5pm, so we could not enjoy an evening round of golf in the sun. The 3rd bed requested for an additional child in 2 rooms was really only suitable for small children, not 11+ yrs old! It wasn't full size and only had a thin mattress. We requested a thicker mattress but had to make do with 2 thin mattresses put on top of each other... not ideal but we managed.

The room was very nice apart from it obviously could be used as a communicating room with next door and we could hear everything they said in the next room which was disappointing and annoying. The evening meal in the evening was very good.

I thought the breakfast was pretty lack lustre for £18 continental and £24 for cooked breakfast. I only ever have coffee, cereals and toast so to pay £18 I felt was over the top. The cereals were pretty ordinary and nothing special in the fresh fruit and yogurt departments either and ordinary sliced bread for the toast - not the best breakfast I have had. Perhaps they should look at incorporating the breakfast into the price for the room - I definitely wouldn’t pay that again !