Again happy to return to our preferred location and hotel, when visiting the most vibrant city the NORTH. The Copthorne hotel is brilliantly located along Newcastle Quay side next to the river Tyne. As frequent runners, we enjoyed having several options for staying local and still have miles of popular running routes just outside the door. Helpful and super friendly staff recognising us from previous stays made us feel very welcomed. Superb service and cleanliness throughout our 12 nights stay. For lovers of Newcastle, who appreciate quiet comfort despite from being right in the city centre, this hotel can only be highly recommended.

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Beautiful views of river Tyne, bridges and area. The rooms are very clean with good quality pillows, bedding, towels etc. The quality of the products in the bathroom are really good.. But on the whole. It was one of the nicest hotels I’ve stayed in. Thanks Copthorne

My only criticism is the tea and coffee supply. I paid for a double room for 2 days/nights. But even for one d/n. 2 coffee sachets. 2 tea bags. 4 milk. 6 sugars. And 1 pkt of broken biscuits was very mean. With a view so beautiful. It would have been lovely to be able to make as many cuppas as I’d have liked. And sit watching the world go by, without having to go to reception and ask for more sachets. I’d rather pay an extra fiver on my bill than embarrass myself by asking for more. But on the whole. It was one of the nicest hotels I’ve stayed in. Thanks Copthorne

Clean, great staff, excellent location within walking distance to millennium bridge. Parking was right next to the hotel at a discounted rate £12.50 per 24 hrs. I travelled from London and didn’t get there until really late in evening. I spoke to Abbie earlier in the day and was worried about check in process she was very professional and extremely helpful with all my queries and very kindly allocated a twin room with nice view to ensure my daughter and I could get a good night sleep after a long journey. Exceptional customer service :) Thank you !! Adam was also welcoming, friendly and very informative about the area and places to visit. All staff were friendly, polite and welcoming will definitely reserve a room with Copthorne Hotel next time we are in Newcastle .

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Very good all round . Location superb for us as seeing a show at the utilita arena which was less than a 15 minute walk and riverside location had several restaurants close by including Hard Rock Cafe where we ate only a 5 minute walk . Room ver comfortable staff great and breakfast had a good choice

Only a minor gripe which hotel can do nothing about but one side of hotel where we were , is close to one of Newcastle's famous bridges which carries the city’s metro , so from 5am till very late at night you get the loud rumble of trains as they cross the bridge , so suggest if light sleeper ask for a room well away from that side

It was our first time visiting Newcastle, and the Utilita Arena and the Copthorne is located very close by. Lovely friendly and helpful staff checked us in and explained all we needed to know about the hotel and its facilities. Our room overlooked the river and was ideal. Comfortable beds and all the facilities required for a relaxing overnight stay. Nice to see two chairs in a twin bedded room for a change. Exceptional buffet breakfast and tasty dinner completed our stay

Not so much a criticism as a suggestion. The tea tray was located alongside the bed. It would be better to have placed this on the desk under the mirror.

The location was excellent, the staff were very friendly and helpful

The majority of the food was good however the steak fajitas had a lot of gristle so it wasn’t nice, we left the meat and ate the accompaniments. Breakfast on Saturday morning was chaotic, we got to the dining room at 9.15 and there was almost no hot food left. Some sausages, tomatoes and hash browns but the other trays were empty and there was a long queue waiting for them to be refilled. it took 20 minutes for bacon to arrive. No clean cups for tea and coffee and the juice dispensers were empty. We actually had our beverages after we’d finished eating. They advertise breakfast is served until 10am so it should have been a lot better organised

The hotel is a 12 minute walk from the Arena and has a carpark (extra charge) so perfect for our needs and good value for money. The room was large, with a balcony facing the river and a fridge so we could keep drinks and snacks cold. Nice breakfast room with river views and a good selection of hot and cold breakfast items. Staff all lovely and welcoming.

The bathroom was clean but in need of updating as it was tired looking around the sink, bath and bath panel. There was no extractor fan either so got very steamy after showers. I couldn't find any plug sockets near the bed for my phone charger, I like to keep it near me to check the time in the night. The fridge kept making a loud noise when the thermostat kicked in throughout the night which disturbed our sleep a bit.

Great location, friendly, helpful staff and very good breakfasts. In particular their electric porridge urn provides a delicious start to the day. The Sunday lunch is as good as stated in the many positive reviews.online. We booked the larger river view room and the team on the front desk helpfully grouped us near the very good friends with whom we were meeting for a reunion. The room was great - very comfortable and with a lovely views.

Only very minor issues. Some unsliced bread at breakfast and a cask beer/real ale option at the bar would be great although the latter can be a challenge if demand is limited.

The room was advertised as a river view but being on the first floor the trees outside of the hotel somewhat spoil this. The room was very comfortable. The bathroom felt slightly dated but everything functioned as expected so this wasn't a problem. It's handy for Newcastle centre, but being on the lower edge of town it's relatively easy to get to by car without feeling that you're in the city centre one way systems. There's a decent drop off space immediately outside of the main entrance and the car park entrance is about 50m further along on the same side. The car park is in the same building and so you can just go straight into the car park and then get a lift down to the main entrance. You need to register your car at reception which then gives you a reduced rate for the parking. You have to pay on arrival which feels a bit weird, as you finish up having to estimate/guess when you are going to leave on the day of your departure. It's handy for the town as long as you don't mind a short walk (uphill to the Grey's monument and station areas), but there are bars and restaurants in the immediate vicinity and it's very handy for the quayside. It's also very handy for the Arena, but fortunately we were heading to City Hall which is a far better venue.

Nothing. I'd happily stay here again.

Ioved the location and it had doors in the back and front of the building—Could choose to walk along the water or in more of the city for the beginning of the walk. The beds were incredible and I wish I could’ve slept on these beds my entire vacation. The staff was professional and courteous. They even helped store our luggage so we could take an afternoon tour, check out and then get or luggage to the train. The water was hot, and the pressure was great. The towels and bedsheets were of quality and everything was clean. I loved the smell of their soap options. If I come back, I’m staying here again. I didn’t get the breakfast option, but I’m sure it would’ve been amazing. The room seemed more spacious than other places I stayed. There were enough electrical outlets, hairdryer, coffee, and tea options with a biscuit. I think they might even have laundry? There’s even a refrigerator in the room! Loved it!!

There was nothing I didn’t like. This place exceeded my expectations.