/
8.5

4,027 reviews

Malmaison Newcastle

Malmaison Newcastle

Quayside, Newcastle, NE1 3DX, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Bar

24-hour front desk

Malmaison Newcastle

Welcome to Malmaison Newcastle, a vibrant and stylish 4-star hotel located in the heart of Newcastle upon Tyne, United Kingdom. Situated just 0.6mi from the city center, this hotel offers a prime location for exploring all that Newcastle has to offer. With 4027 reviews, this hotel is a top choice for travelers looking for a memorable stay.

The hotel's minimum price starts from $258, guaranteeing you a comfortable and luxurious experience. The address of the hotel is Quayside, allowing guests to enjoy stunning views of the river. The hotel offers a range of amenities, including a spa, fitness center, and a bar. In addition, guests can indulge in delicious meals at the hotel's restaurant, or even opt for room service. The well-equipped rooms feature modern amenities such as air conditioning, free toiletries, and flat-screen TVs, ensuring a relaxing stay for guests.

With its convenient location, luxurious amenities, and positive reviews, Malmaison Newcastle is the perfect choice for travelers seeking comfort and style during their visit to Newcastle upon Tyne. Book your stay now and experience the best that this vibrant city has to offer.

When it comes to dining options, Malmaison Newcastle has got you covered. The hotel boasts an on-site restaurant called Chez Mal, where you can indulge in delicious British and European cuisines. Whether you're in the mood for a hearty English breakfast or a gourmet dinner, Chez Mal offers a diverse menu that caters to all tastes. With its stylish decor and inviting ambiance, this restaurant is the perfect place to enjoy a memorable dining experience during your stay.

Planning to bring your furry friend along on your trip? Good news! Malmaison Newcastle is a pet-friendly hotel that welcomes pets upon request. However, please note that charges may apply. So you can rest assured knowing that your four-legged companion can join you on your Newcastle adventure.

When it's time to settle the bill, Malmaison Newcastle offers several payment options to suit your convenience. Cash is accepted, and you can also pay using major credit cards such as Mastercard, Visa, and American Express. So you won't have to worry about scrambling for the right payment method when it's time to check out.

With its exquisite dining options, pet-friendly policies, and convenient payment options, Malmaison Newcastle goes above and beyond to ensure that every aspect of your stay is taken care of. Book your stay now and have the perfect base for exploring Newcastle upon Tyne while enjoying all the comforts and conveniences this vibrant hotel has to offer!

Closest airports

Newcastle International Airport

5.9mi

Durham Tees Valley Airport

32.6mi

Most popular amenities

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

River view

Elevator

Upper floors accessible by elevator

Free toiletries

View

Bathtub

Rooms

Suite in Malmaison Newcastle

Show 9 photos

Suite

1 King Size Bed

325 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x8

+

x5

More details

Welcome to our spacious Suite, a perfect choice for a relaxing stay. Enjoy the comfort of a King size bed, unwind in the private bathroom with a bathtub, and take advantage of the in-room amenities such as a coffee machine, flat-screen TV, and air conditioning. With its stylish design and impressive amenities, this room is sure to meet all your needs and create a memorable experience.

Show 5 photos

Club Deluxe, King, River View

1 King Size Bed

265 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

With views of the Millennium Bridge, this spacious room also features a king-size bed and a private bathroom.

Club Deluxe River View in Malmaison Newcastle

Show 5 photos

Club Deluxe, River View

1 Queen Size Bed

270 sqft

River view

Private Bathroom

Bathtub

Coffee machine

+

More details

With views of the Millennium Bridge, this spacious room also features a king-size bed and a private bathroom.

Show 5 photos

Standard, Queen, View

1 Queen Size Bed

195 sqft

Flat-screen TV

+

More details

Experience our Bridge View Room, a spacious and comfortable double room with a stunning view of the river. Pamper yourself in the private bathroom with a bathtub, and relax while watching your favorite shows on the flat-screen TV. You'll enjoy the convenience of amenities like air conditioning, free toiletries, and a wardrobe. Perfect for a couple's getaway or a small family vacation.

Club Deluxe River View in Malmaison Newcastle

Show 5 photos

Club Deluxe, Queen, River View

1 Queen Size Bed

270 sqft

River view

Private Bathroom

Bathtub

Coffee machine

+

More details

Experience ultimate comfort and serenity in our Club Deluxe River View room, boasting a spacious 269 sqft of stylish living space. Enjoy breathtaking views of the river, indulge in a relaxing bath in the bathtub, and savor a cup of coffee from the coffee machine while watching your favorite shows on the flat-screen TV. With luxurious amenities and a soothing atmosphere, this room is perfect for couples seeking a tranquil getaway.

Club Deluxe in Malmaison Newcastle

Show 5 photos

Club Deluxe

1 King Size Bed

215 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x4

+

x3

More details

Experience luxury and comfort in our Club Deluxe room, featuring a spacious 215 sqft area with a king-size bed, private bathroom with bathtub, and flat-screen TV. Enjoy modern amenities such as air conditioning, a coffee machine, and free toiletries, ensuring a relaxing stay for you and your loved ones.

Bridge View Twin in Malmaison Newcastle

Show 5 photos

Standard, 2 Twin, View

2 Twin Beds

195 sqft

River view

Private Bathroom

Bathtub

Flat-screen TV

+

More details

Experience breathtaking views of the bridge from the comfort of your twin room, complete with private bathroom, bathtub, flat-screen TV, and air conditioning. Perfect for 2 adults and 1 child, this room also offers a safe, wake-up service, and luxurious amenities for a truly relaxing stay.

Standard Twin Room in Malmaison Newcastle

Show 5 photos

Standard, 2 Twin

2 Twin Beds

195 sqft

Private Bathroom

Bathtub

Flat-screen TV

Air conditioning

x4

+

x3

More details

Our Standard Twin Room offers a comfortable stay for up to 2 adults and 1 child with 2 twin beds in a spacious 194 sqft. Enjoy modern amenities such as a private bathroom with a bathtub, flat-screen TV, and air conditioning.

Standard Double Double in Malmaison Newcastle

Show 4 photos

Standard, 2 Double

2 Double Beds

270 sqft

Private Bathroom

Bathtub

Flat-screen TV

Air conditioning

x4

+

x3

More details

Welcome to our spacious 269 sqft Standard Double Double room, perfect for families with 2 double beds and enough space for 2 adults and 1 child. Enjoy your stay with amenities like a private bathroom, bathtub, flat-screen TV, and more.

Show 4 photos

Junior Suite, King

1 King Size Bed

280 sqft

Flat-screen TV

Tea/Coffee maker

x5

+

x3

More details

This suite comes with a king size bed and a private bathroom with shower and bath. Pets cannot be accommodated in this room.

Junior Suite in Malmaison Newcastle

Show 4 photos

Junior Suite

1 Double Bed

280 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

x5

+

x3

More details

Indulge in luxury and comfort in our Junior Suite, a spacious 280 sqft suite perfect for 2 adults and 1 child. Relax in the private bathroom with a bathtub, enjoy upscale amenities like a coffee machine and flat-screen TV, and experience ultimate relaxation in our air-conditioned suite.

Standard Double Room in Malmaison Newcastle

Show 4 photos

Standard Room

1 Queen Size Bed

195 sqft

Private Bathroom

Bathtub

Flat-screen TV

Air conditioning

x4

+

x3

More details

Introducing our Standard Double Room, a spacious 194 sqft oasis for 2 adults and 1 child. Featuring a queen size bed, private bathroom with bathtub, and an array of amenities including flat-screen TV, air conditioning, and free toiletries, your comfort is our top priority.

Guest reviews

8.5

4,027 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Bzarr

8.2

September 2023

Rooms are all good here, not outstanding, and whilst a little dated, still very comfortable and some would say a little glamorous. Recommend a view over the Tyne. Breakfast is good too, staff have been there for years and are really lovely, same with the bar, always friendly and helpful.

The main annoyance here is the systems they use. Despite staying here a lot, two of three times a month, I still get asked "have you stayed with us before", surely it should know!? The other complaint could be the privacy of rooms, connecting room are bad for noise as are the corridors, so the doors to the rooms clearly don't block out the noise travelling through.

🇬🇧

Jena

8.2

July 2023

It was great placement for walking around the centre of Newcastle! Everything is within about a 20 min walk! Staff were amazing and helpful, and they have a Starbucks! I mean if that’s not a selling point then I’m not sure what is haha. The spa is also amazing value for money! The girls were lovely and I cannot fault my treatment at all. It was exactly what I needed after a night out in Newcastle town.

I feel that the breakfast menus and the menus were a little over priced. I’m aware it’s a high end hotel and in the middle of the city centre but the breakfast menus especially I feel were a little unreasonable.

🇬🇧

Julie

8.2

May 2023

Ideal central location. Good size room, bathroom and bed. Varied selection for breakfast although continental options slightly lacking from this level of hotel. Perfect as we could take our dog.

Noise from outside and the loud music until 2am on the fri night from the bar next door. We did mention to reception and was offered to move room however after unpacking and having a hectic schedule ahead we chose not to, a discount would have been more welcoming especially as we paid extra for the river view….not great customer service on this point. It appears the cheaper rooms are the quietest!!! Disappointed that spa not open on a Monday & Tuesday.

🇬🇧

Debbi

9.1

July 2023

The reception staff are amazing and so very helpful, I had a disabled friend and they couldn't be kinder to us and as helpful.

The hotel taxi service is something to review, we waited a long time for a taxi and when it arrived the driver didn't have a clue where we were going, we had to google and give him directions and he did not know where to park or get close to the building and my disable friend had to walk a lot further than she needed too, he didn't know what to charge us as he forgot to put the peter on and was not happy to charge by machine and wanted cash. Not sure about it being executive travel.

🇬🇧

Clare

8.2

July 2023

Room was a lovely size, view was amazing and was very comfortable with a large settee etc. Bed was super comfy, nice bathroom, air con perfect and room was very very quiet, black out curtains were good just didn't quite cover the windows. Parking really convenient, location amazing. We missed breakfast so can't comment on that. Bed linen and bathroom clean.

Cannot understand what the designer was trying to achieve with the decor we had a junior suite and it looked like a student flat but hey ho but what really lets this hotel down is the upholstry is very marked and dirty - cup rings on the pouffe/coffee table and settees downstairs, paint on the curtains. Beer in the bar very poor worst moretti ever tasted and glasses all wrong. HOWEVER that said we would probably stay here again because of all the good points but come on Malmaison have a little pride recover and replace where necessary.

🇬🇧

Sophia

8.2

June 2023

Room 316 was spacious and comfortable and had all the amenities I would expect. The gym is just too small and hot and I struggle with getting equipment to work first thing in the mornign - socket issues or not switched on same with air con. Not enopugh equipment and room far too small and crammed Breakfast was OK eggs poached perfect bacon OK bit thin sausage was tough been sat for too long and dried out Location is absolutely spot on with lovely views and close to my office

The breakfast was OK sausage and black pudding dry and tasteless Gym far too small and limited equipment - one treadmill one bike one cross trainer and not much room to do weights

🇬🇧

Billie

9.1

June 2023

Lilly at the reception went above and beyond for us and was the most hospitable person at the front desk a real delight so welcoming. Bed was very comfortable and the view of the bridge was great! Car park was directly behind the hotel which was amazing and so conveniently organised.

Not a single bottle of water in a 4 star hotel room? 47 countries I have travelled to and hundreds of hotel stays in England. Never seen this. I was told water is only in the junior suite ? I had to pay £4 for a bottle of water to make a cup of tea with. Do not drink tap water and especially not from the bathroom sink.

🇬🇧

Heather

8.2

March 2023

The breakfast was great. I liked that you exchanged a maid service for a drink at the bar - a neat way to save resources and the environment.

Staff on reception: On our welcome one receptionist was over familiar. On the Saturday evening another receptionist was short with us when we enquired about a late check out on the Sunday. It was dark at reception and I couldn't see what I was signing for due to a bulb that should have been replaced. Our room was really small, very dark and you couldn't have the lamps on without the main ceiling lights. There was no where to put a bag to open up except on the floor. The bathroom floor needed a really good clean especially the bin.

🇬🇧

Heather

10

July 2023

Parking over the road at Sandgate car park for only £6 (Friday night) which actually lasted from Friday afternoon until midnight Saturday if needed. Great view from the room. It was facing Quayside but even with the window open noise was not intrusive. Nice sized room. Both reception and breakfast staff very nice and friendly/helpful. Breakfast was lovely. Comfortable bed.

Hot water or rather not being able to get cold water for bath/shower. There was a warning about the hot water, but it was difficult to work out how the get the cold to work.

🇬🇧

Charlotte

9.1

March 2023

it was beautifully clean, all of the staff that we spoke with were so friendly and helpful, a little birthday card and chocolates were left in the room for my husband, the bed was very very comfortable and they also accommodated a request for a room with a view for me too!

The only issue we had with our entire experience was that the air con unit was seemingly broken as around every 10ish minutes it would sound like when copper pipes vibrate in an old house and would last about a minute before it stopped again. It was quite loud and did keep waking us through the night. We did mention it at check out and was told they’d get someone to look at it so hopefully it was fixed for the next person :)

Points of Interest Around Malmaison Newcastle

Attractions

Newcastle Castle

0.4mi

Durham Castle

13.6mi

National Museum of the Royal Navy Hartlepool

24.9mi

Housesteads Roman Fort (Vercovicium)

29.1mi

Alnwick Castle

31.1mi

Restaurants

Chez Mal

Cuisines

  • British
  • European

Amenities of Malmaison Newcastle

Spa/Wellness packages

Restaurant

Free wifi

Room service

Fitness center

Air conditioning

Bar

24-hour front desk

Non-smoking rooms

River view

Elevator

Upper floors accessible by elevator

Free toiletries

View

Bathtub

Stay rules - Malmaison Newcastle

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Malmaison Newcastle

Can pets stay with guests at Malmaison Newcastle?

Yes, you can stay with your pet at the Malmaison Newcastle hotel. However, it is important to note that pets are only allowed on request and additional charges may apply.

What are the check-in and check-out times at Malmaison Newcastle?

The established timings at Malmaison Newcastle are: Check-in after 03:00 PM and check-out before 11:00 AM.

Does Malmaison Newcastle offer complimentary parking?

Yes, there is parking available at Malmaison Newcastle. The parking is located at a nearby public parking location. The cost for parking is £10 per day, and a reservation is not required.

What's the nightly rate at Malmaison Newcastle?

The base price for Malmaison Newcastle starts at $258. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

Which room categories can I book at Malmaison Newcastle?

The hotel offers a variety of rooms including suites and standard double or twin rooms. All rooms are non-smoking and can accommodate 2 adults and 1 child. The bed sizes range from Queen and King size beds to Double and Twin beds. The sizes of the rooms vary, with the largest suite being 474 sqft and the smallest room being 194 sqft.

Where can guests find entertainment in Malmaison Newcastle?

Guests at Malmaison Newcastle can spend their time enjoying various leisure amenities provided by the hotel. The hotel features a spa and wellness packages, where guests can indulge in relaxing treatments such as full-body, head, neck, and back massages. The spa facilities are also available for guests to unwind and rejuvenate.

In addition to the spa, the hotel offers a bar and fitness center for guests to enjoy. Guests can enjoy drinks and socialize at the bar, or maintain their fitness routine at the fitness center.

For dining options, guests can conveniently dine at the onsite restaurant, Chez Mal. The restaurant offers a selection of British and European cuisines, providing guests with a diverse culinary experience.

Overall, guests can make the most of their time at Malmaison Newcastle by taking advantage of the hotel's leisure amenities including the spa, bar, fitness center, and onsite restaurant.

Are there restaurants located within Malmaison Newcastle?

Yes, the hotel has a restaurant on site called Chez Mal. The restaurant offers British and European cuisines.

Are both cash and credit cards valid payment options at Malmaison Newcastle?

Yes, both cash and credit cards are valid payment options at Malmaison Newcastle.