Location was key - just a block from the train station, and along the riverfront. So convenient and a very pretty area. The room was clean and comfortable, had everything I needed and the staff was very warm and friendly, super helpful.

The breakfast had a great variety, but if you're a pastry eater (I am), they are packaged. Cereals, meats, cheeses, fruit, yogurt, bread, milk, several juices - everything else was great and fresh! Also fyi there is no lift. The hotel staff are very willing to help with luggage so I was fine. They do have ground level rooms, so you might want to let them know if you have mobility issues.

5 min walk from the railway station, which is really handy, especially if you arrive late at night. The nicest personnel and cleanest rooms I've ever seen in the british hotels of this price category. Comfortable beds and pillows! which is a really rare case even in the most expensive hotels. The "late check out" tuned out to be only up to 12.00 but we were kindly offered to leave our luggage at the reception for as much as we need, which solved our problem immediately.

no hangers for the coats inside the room. Minor detail but would add more to the comfort and pleasant impressions.

The location for the train station is incredible - less than a minute's walk. The hotel was very accommodating - I checked in very late (11:30pm) and they were happy to greet me and then show me to my room. The room was comfy and had everything I needed.

The building is quite old, so you can hear street noises through the windows (I did check that they were shut). So if you're a light sleeper then you may want to bring earplugs. The en-suite also has a air vent that's a bit flappy so that made a bit of noise too (It's worth noting that I stayed on a windy night though).

It was decorated nicely, the beds were very comfortable and it was a relaxing environment. The hotel was nice and quiet. The staff were extremely helpful and friendly. Ideal location, a very short walk from the station and town centre, with a lovely view of the river.

There was a problem with the WIFI. Not the hotels fault, they had tried their best to get an engineer to fix it. This meant that the TV didn’t work half way through the evening. The hotel receptionist did apologise to us and explain as soon as we arrived.

I visited Norwich for a conference and stayed here for a couple of nights. The staff and the owner were very nice and super helpful. The location is convenient since it's 3 minutes away from the station and just a short walk away from the center. Wifi, clean room, great staff and overall a pleasant experience for a very reasonable price. I would definitely recommend!

A hotel next to the riverside, close to the railway station. It is a short walk to the restaurants, cinema and shopping area, as well as the football ground. Free wi-fi, and the room is at a great price too. In this second visit to the hotel, the quality of decor was better.

Hardly much to complain about! The person responsible for making the breakfast was unwell, so I was unable to sample it. In the room, the cord to the kettle was a bit too short to connect to the wall socket, so I had to bring it closer. Nothing an extension lead couldn't sort, if added to the room.

Very friendly, helpful staff, convienant location to train station. Comfortable room with all needed for over night stay. Clean, tidy room. Lovely bed linen

Just a little too hot in room. Which made stuffy by morning but our preference. Can't comment on breakfast. No hot option . Look nice enough as passed dinning area

I booked at the last minute and needed a room that was very close to the station. The hotel had mixed reviews but I was pleasantly surprised. The location was excellent for the station and a short walk into the city. The staff were friendly and my room was clean with everything that you need.

I had read that the rooms were a little "tired". Mine was absolutely fine and I was pleased to find a hairdryer.

Lovely little room in old B&B style hotel. Friendly, welcoming staff and good sized single bed room. The bathroom was a good size and the hotel well suited for what I required. Situated about 15 minutes walk from Norwich castle and city centre!.

No breakfast served at time, but due to overhaul of kitchen.

Building Appeared fresh and clearly some redecoration has taken place Assistant manager was friendly and welcoming Room was clean and well presented. Bed large and comfy Lovely white bedding and towels Large shower and plenty hot water Location perfect I was in a room at the back of building so no traffic noise Thank you I would visit again

The main negative was noise of banging doors presumably from other guests but it's always a bit of a lottery who your neighbours are in any hotel