Great location, enjoyed stay however not as well kept as other Harbour hotels we have stayed at. Lovely room great views love the gin and tonic in the room Easy to walk into Sidmouth Would return 😊

Room Description didn’t say balcony was shared which was fine, however couldn’t leave door open at night because of this and room very hot and stuffy and only 1 tiny window and very noisy fan. Asked for different fan on couple of occasions and never materialised.so had poor sleep in otherwise comfortable room. Shower dripping very badly but not able to fix as waiting part. Given location fish special did not change during stay …. Lots of people commenting. May be good to ask when checking in if you wanted to upgrade to full breakfast to help staff. Seemed short of staff

It was in a nice location. A nice easy walk into the town.

I have mixed feelings about our stay. When we arrived we were allocated our room which was really small for the price. You could barely pass the chair and desk to get to the bathroom from one side of the bed and not enough room for both of us to put our suitcases out simultaneously. It was roasting hot in there and the mini fridge wasn’t working. I was told maintenance would come and fix the fridge. No one came, when I went downstairs to ask they said oh yes they know it’s broken, they’re waiting for a replacement to arrive but it won’t be today. Only when we asked if there was another room we were offered one. Which was much nicer. It seems a strange policy to offer up your worst rooms first. We are going back to Sidmouth in December for 3 nights but I wouldn’t re-book this hotel.

The room was exceptional , there was some complimentary Gin which was a nice touch I had an issue with the balcony door which was sorted straight away. Breakfast was great , gluten free requests fulfilled without issue . In door and out door pool was lovely.

On arrival there was no parking spaces left and we were pointed to a car park across the road fortunately a spare space came up as we were leaving. On using the pool the receptionist on the spa desk seemed particularly disinterested this seemed at odds with how helpful the rest of the staff were .

The hotel rooms have everything you need, lovely decor and generally clean - with friendly staff and great spa facilities in a great location with fabulous views and a small but perfectly placed outdoor pool.

All the staff were lovely (especially bartender) but some managers seemed to avoid mucking in during busy times and young, friendly staff seemed a little lost and untrained. Meant waiting, a lot, at every meal with no real system and no attention to detail. Also no air con in rooms, but they do provide fans.

Lovely hotel with excellent food. Wonderful views. Helpful and friendly staff. Great location.

The hotel and our bedroom was like a sauna. The place is exceptionally hot and we had to turn the heating off at night to sleep. I dread to think of the heating bill and carbon emissions!! Even with the radiator set to 1 on the second day the place was plenty warm enough. Breakfast was good but the cooking was variable with undercooked eggs, a hardly cooked sausage and weak coffee. Managed to get a decent coffee the second morning, and ask for food to be well cooked. A la crate menu is pretty pricey, with no bundled offers at the weekend.

Rooms were clean and well appointed. Also very quiet at night. Reception organised a daily delivery of our newspaper very efficiently.

Parking was a bit of a lottery. If there was no space available you were advised to use the public parking across the road. It appears that the shortage of spaces at the hotel is often caused by locals parking to access the spa facilities. Surely they should use the public area? The beds were made up using some sort of mattress topper which was far too soft to be comfortable.

The food was great, the staff all very pleasant and helpful, and the location was devine.

Oddly our room was a bit cold. The location of the rad was not immediately obvious, strange I know, but it was hidden behind 2 armchairs and a thick curtain. The thermostat on the wall was disconnected but it would have been helpful to know that. The extractor in the bathroom also had a mind of its own. Not showstoppers but worth noting.

The hotel has a great setting with a lovely pool and outdoor area. The staff were lovely, friendly and helpful, although young and still learning the ropes. The room had everything you needed and was very clean and comfortable. Food was generally excellent, both morning and evening.

Location of the courtyard room wasn’t great. Room was actually lovely but no outlook at all and I would imagine, very stuffy in the summer. I felt the restaurant was a bit overpriced but saying that the food was excellent but a bit costly. Chairs in the dining room could have done with a clean

Staff all very friendly and helpful, great facilities and lovely view from the terrace and restaurant. Food was very good and reasonably priced for a hotel of this quality. Rooms very comfortable, even had a proper TV service !

Seagulls !! Not realistic to eat outside as you will be harassed by very large birds, some form of net above the terrace would be helpful and not impact the view / sun

Location was great and within walking distance of beach and town. Breakfast was excellent with a great choice. Staff were excellent too. Very organised and helpful.

When we checked in we had to ask where to go to get to the room and had to search for the restaurant and breakfast times ( these were on a leaflet in the room) but nice to be explained when booking in. We were checked in by someone that had just started that day so not her fault but other staff helping her did not give the details.