Hotel location in beautiful location. Bar Staff and Dinber/Breakfast staff all very good and friendly.

First impressions are always made at reception. On arrival no receptionist and no friendly staff at bar are either as advised by the note at reception. 15 minutes before anyone appeared. Receptionist who booked us in simply one of the most unwelcoming and disinterested employees I’ve ever had the displeasure to encounter. Room 12 quite small , 3/4 divan bed to make room look bigger with uncomfortable mattress. Check out and reception again .. didn’t give me a printout if my bill and proceeded to read it out loud item by item … just shocking and unprofessional

The staff were excellent, friendly and proffesional. The front of staff lady whe dealt with us was brilliant from start to finish very helpful and with a happy personalty. Food was of a high standard and the room was very good for the price. Overall an outstanding visit will always use when in the area.

We booked a twin but got a double which is hard as one of us gets very irritable juring the night would have been nice if at booking we were listened to. The hotel was cold especially in the restraunt and breakfast room. The heating in the room was not working but front of staff provided us with 2 heaters. So no problem during a very cold night. The food was very good except the cheese board the cheese did not have much of a taste but as stated would very much book again.

Room more than met expectations. Very large comfortable bed. Well heated but we turned it off as like a cool bedroom. Window overlooked river. Shower great & hot. Bar area small but adequate. Lovely real fire. Great selection. of drinks. Evening meal exceptional - had scallops followed by steak (very large and tender). Sky TV in a separate room for sports. Lots of locals use this hotel, which is great to tap into local knowledge. In the morning a nice selection of help yourself cold style buffet followed by either a cooked breakfast or porridge. Lovely village. Lots of walks from short to long. We travelled with two small dogs and were made more than welcome.

Can't really think of anything as really enjoyed our stay.

The hotel is nice, and the staff offers excellent customer service. We did encounter an issue with our room, but it was resolved quickly and professionally. They even covered the cost of our evening meal, which was tasty and served in generous portions. Unfortunately, I can't review the breakfast since we left early.

There are always going to be problems with old buildings, especially concerning noise from the plumbing when your neighbour uses the facilities. I’m not a fan of dogs being allowed in restaurants while I’m eating; they should be kept in a separate area.

Everything about this hotel was close to perfect from the staff to the location to the food! Dinner was phenomenal! The hotel is dog friendly and the families with dogs dine in a separate room from those without. The steak was so delicious we would book again just for that!! The room we had was pretty big, nicely decorated and had a view of the hills and river that was to die for. Ample parking, friendly staff, wonderful. The area surrounding the hotel was lovely and we went for a walk around it. There's a lovely bench beside the river and plenty of outdoor seating. The bed was by far the most comfortable I'd slept in at any hotel.

Only small things! The water at reception hadn't been changed in the morning when we grabbed a glass and the apple juice at breakfast had a broken tap that wouldn't pour. The bathroom was a bit of an issue. If you're on the larger size it might be wise to call ahead and ask for a larger/ accessible bathroom as it is very cramped and I couldn't squeeze into the shower that has a sliding door without help from my other half. The gas shower also didn't keep warm which I presume may be caused by old pipes/plumbing not keeping pressure. Despite these issues, the stay was still 100% worth it and I am eager to return!

Pleasantly surprised how lovely this hotel was for the price we paid. The rooms have been upgraded to a good standard with modern en-suites and comfortable bedrooms. Quality towels and bedding too. We stayed in a dog friendly room which was spotless and they also provided a dog bed, treats and a water bowl for my 2 shitzus. The hotel itself has a warm welcoming atmosphere which made it ideal for an autumn break away. It also sits in a beautiful setting by Loch Tay which offers lovely walks. We will definitely be back soon!

Little not to like but some staff seemed more approachable than others but I am a stickler for good customer service, also we had dinner one evening which I thought was average, but with both these things I am being picky! It will definitely not stop us from going back as we thoroughly enjoyed our stay at the Killin Hotel.

The hotel is in an excellent location and the staff were very nice, polite and gave great customer service. The room was nicely presented and facilities were excellent. The restaurant and bar are really good and the food for both breakfast and dinner was great. I particularly like the dinner menu because it wasn't over the top and had a nice selection which meant every dish was prepared very well. The rooms are very secure and there's lift access for the floors. Parking is ample but it can get busy in the evenings but there always seemed to be enough room for everyone. I was on a motorbike and the car park is good hard standing, keeping the bike secure.

Absolutely stunning location. The lady on the reception desk was really friendly and super helpful, you can't beat local knowledge 👍 The restaurant here serves good food at reasonable prices, and also seems to be a community hub for events (there was a pub quiz fundraiser for the local school when I stayed here). The room was very welcome and comfortable after a bit of a rough few days mountain biking in the hills. Again in the morning the lady on reception was really helpful.with my onward journey, can't thank her enough 👍

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The Rooms are well appointed. Prachi & Team at the restaurant are amazing and had some very good recommendations for trails and walks. Make you sure you call and make reservations at the restaurant for every meal you plan to have. The Riverside restaurant is quite popular and has lot of foot fall from other Lodges, Airbnb properties near by. Overall, good value of money.

Nothing in particular. I would have preferred the Four poster Bed rooms to be on the higher floors for better views.

Easy to find and park. Staff were friendly and check in was smooth. Our room was cosy and well appointed . Needed to ask for more tea bags but that's a minor. Dog bed , .metal bowl and a big bag of dog treats were provided. One very happy pooch !! Good choices on the menu for evening meal and a lovely ambience. Soft trad scottish music playing - nice. Food was delicious and arrived promptly. Staff were lovely. Pooch gives it 5/5 on Pupadvisor

The hotel is old building which has been updated but is still a little tired in places ( high traffic areas ) but nothing a lick of paint here and there wouldn't solve. Some of the decor items are a bit random but now I'm just being picky.