Nice hotel, staff was friendly and helpful, particularly the receptionist. The room was very spacious, and we had a lovely view over the golf course, which was a bonus (thank you!) The water in the pool was nice and warm and the pool stayed open till 9pm. We were able to extend our checkout at a very reasonable price, so we went for a relaxing walk in the morning around the golf course. The hotel was very quiet during our stay, which we liked as well. We enjoyed our stay, thank you :)

There were a couple of things that let the hotel down a bit, there was a lot of dust in the room, bathroom and even in the eating area. There was mould around the shower door, some cobwebs in the room. The swimming pool area had a raw unpainted, water damaged plasterboards on one side, which felt very uninviting.

Location and outlook. quality of room and meals.

1. When checking in it would have been useful to point out where the restaurant was and the alternataives. Receptioist seemed more interested in her hair than her guests. 2. Eventually found restaurant and requested table booking. It seemed only the restaurant manager could do that, and had a long wait for him to arrive. Requested table at 7, but was told it wasn't available so to 7.15 or 7.30. If he had told us the reason (they had a large party booked for 7) we would have chosen to eat earlier rather than have to be served whilst they were trying to look after the party.

Staff were tops. Breakfast superb. Bedroom was upgraded and good. We had one each! Loved the lookout to golf course...clean, green, well kept. The lifts worked well. While we were in the annexe, it wasn't too far away from main hotel.

We ate only in the orangery as the bar was only for golf members. It was fairly OK and food adequate. Our rooms were very big...but a bit dull and grey. Could do with some bright pictures or wall hangings to make mire cheerful! The TV was fairly ok but really for size of room,..need much bigger screen. 42inch would be better. Weather was not great and we missed the sunshine! Oh, some seats would be good at edge of golf course....just to watch players or to enjoy the wonderful greenery....trees etc.

Room was tidy and presented well.clen pressed linen on bed and heating adequate. Leisure facilities were fine could do with floats ie bar floats etc for non swimmers like me to gain their confidence in the pool.Rececptionists ,bar staff and waiting staffwere kind ,polite and helpful towards their guest's. Food was very good and plenty to eat.I would definitely go and stay there again maybe get upgraded to a bigger double room as leaving a good review.

No swimming floats at the swimming pool for non swimmers to gain their confidence in pool.

The wonderful welcome we received at reception from Thomas was a fabulous start. He was so helpful and friendly, nothing was too much trouble. He placed us in a quiet room, away from it all, as he understood we had come away from stress to chill out just for the night. The room was amazing, large, airy, comfortable and with an amazing view. It couldn't have been better. Masses of hanging space, a large bathroom with a separate bath and shower, very comfy beds, chairs and cushions. The restaurant at breakfast was so relaxed, and opened until 10, so we could lie in, just what we needed. Plenty of choice for breakfast too, all with an amazing view of the golf greens. We will definitely be back!

A very minor thing, we had hoped to eat in the night we arrived, but the menu was different to the one on the website, so there wasn't much choice to our liking for non meat eaters, so we went to Tunbridge Wells for an Italian. This is, however, just a matter of taste, not a criticism.

Staff friendly and helpful, relaxed atmosphere, comfortable rooms.

I booked a twin room but initially we were given a double. Then our new room allocation was next to the pool which meant it was quite noisy very early. The air con started up right outside our window and the doors to pool and gym were banging, which woke me up. We ate dinner in the bar and staff were very accommodating. We were disappointed with the food however. Small portions, over cooked fish and expensive. A bit more veg wouldn’t cost a lot and would have made the plate of food seem better value for money. We came to breakfast at 9.30 and the buffet was quite empty already, and wasn’t refilled. We weren’t the last people to arrive either.

We stayed at the hotel as a base for a nearby wedding. The location was excellent as was the breakfast. The room was good but for a superior twin room it did lack some minor elements.

The room did not have any view except onto the adjacent Spa complex. This did not matter in our case but if I was staying for other reasons I would have expected a superior room with a better outlook. I might have expected to have bottled water available and my wife was not happy with the quality of the pillows.

Loved the atmosphere and how friendly all the staff were, we went at a very quiet time so it felt like we had the entire hotel to ourselves.

Some facilities were a little dated such as the sauna with broken wooden planks in the seating area and my gosh I saw a huge silver fish the size of 2 cms (google it) in the bathroom and then a baby one. So this is quite common with carpets but I did NOT want to see one. My suitcase stayed zipped shut as I didn't want to risk bringing one home

Very nice dinner which I had in the bar restaurant though the menu was from the main restaurant. My room looked over the golf course and had a bath as well as a shower which I had put in a request for. The room was a very good size with a seating area, desk, and lots of space. There was an iron and an ironing board in the wardrobe, bottled water and plenty of tea and coffee. The staff were all very friendly and helpful. I visited Sissinghurst Castle which was about ten miles away and well worth a visit. I spent a while walking through the grounds of the hotel which has a golf course and lovely views. I would definitely stay there again. The swimming pool and sauna were much appreciated.

I would have liked a comfortable arm chair in the room as the sofa was quite hard and utilitarian with a low back. This is only a very minor comment as everything else was so nice

Breakfast very good - you could order off the menu or have food from the buffet. The room and general facilities were good. The beds were very comfortable. The views from the Orangery and the main dining room were super over the 18th hole. Although no air conditioning, an excellent fan was provided.

The facilitates and room were beginning to show their age, with items such as a cup holder broken, a lamp shade missing in the general toilets, and leisure facilities needing updating and deep cleaning.