The room was clean enough but not pristine. The facilities were OK. For the price that you are paying, it is fine. It's not a great area of Walsall and is opposite the football stadium but was not an issue for us. We were going to eat in the restaurant which opened at 6 and due to us needing to eat early, we thought we would try it. The lights were off and not a single person to be seen so we gave it a miss and ended up in McDonalds. When we got home from our evening out, there was not a single person to be seen in the bar at 10:30pm except one member of staff who was very pleasant. Nice enough and OK facilities for the price.

Not the cleanest place we have been to. Lady on reception kept offering me and my male partner the chance to switch to twin beds as though I had made a mistake with my booking, I guess because he is older than I am.

The duvet was fabulous, it was very thin but felt like sleeping in a marshmallow. The Aircon in the room was needed as the weather was in over 30c. Slept in a lovely cool room.

No normal tea in the room. Strawberry and raspberry tea is not for everyone, so I had to buy my own tea bags. The milk and coffee was not replenished either, so even though I bought tea bags I could only have 1 cup and my husband had to have a decaff coffee black. Hotels shouldn't scrimp on the tea and coffee supplies.

Fantastic value, and the staff were brilliant!! Especially a lady who said she had only been there since October, I didn't get her name unfortunately 😭 Room was excellent, bed was comfy, great night's sleep!! Breakfast was good, although, I would've liked a few more options with the full English, but can't complain, as everything lasted great!!

Nothing, everything was fantastic 🤩

Room and bathroom was very clean. The walk in shower was great. Bed was nice and comfortable. Room was lovely and quiet. Loved the fact that hotel has a restaurant and bar. Guy on reception desk was very welcoming and friendly. Free parking was great.

Restaurant service was slow and we got charged double for a burger. This was rectified but a bit of a pain sorting it out. Would be great if could call from room to order food up and then waiting wouldn't be as much of an issue as could get ready to go out etc while waiting. Room was a bit dark, could do with extra, brighter lamps.

considering the price for two nights this was excellent value breakfast was extra at £12 a good selection of hot and cold buffet breakfast service and staff we very helpful to you request 😀

not applicable the park next to the stadium

The staff were absolutely amazing so friendly and helpful. The room eas nice and the shower was great. The breakfast although limited was very good quality.

Some of the electric points weren't working, other guests were quite noisy.

This is the second time to the hotel in walsall my birth place l came on family business lm already booked for the third time in may 2025

Its nil or not applicable l enjoyed the whole experience even the cost.

very comfortable bed, in a good size room. The food (breakfast and dinner) was very good, although I did come across a human hair on my plate which was a bit concerning. Unfortunately, I forgot to mention this to the staff at the time. The location for what I needed was fine, although I would suspect it could be quite noisy when there is a football match or there was a need to have the windows open in the summer, as the hotel has the M6 on one side and Walsall FC stadium on the other. Thankfully neither had any impact on my stay and slept very well on the comfortable bed.

The fridge in my room was brilliant because I'm on a special pre op diet. The overall cleanliness on arrival was visually spotless. The staff were nice.

The traffic noise because I was on the side of the hotel next to the road. Could hear the motorway traffic and the road traffic all night. And the cleaner didn't vacuum our room once during a 5 day stay. And under the bed looked like it hadn't been vacced in a good long while. Although everywhere else was lovely and spotless.

Clean, accessible, friendly staff, welcoming feel, good standard of facilities & general appearance. Spoke to hotel with questions before booking, relating to transport & breakfast -as we were staying to attend the commonwealth games, staff very friendly & knowledgeable.

Train strike -so not running, was one of the reasons I chose the hotel -obviously nothing to do with hotel. Also I didn’t realise it was right outside grounds of Walsall football club, who had a match when we attended. Concerned at first but wasn’t an issue & only patrons of hotel allowed in bar area after check in & didn’t affect parking etc.