The Hotel is a beautiful building itself, on spacious grounds near the river. We booked for a day stay away to relax and to celebrate my birthday. What a nice surprise a gesture that the management upgraded our room to a junior suite from a deluxe double for free without asking for it. Thank you, you made our stay even more memorable. The room was spacious, super clean and with stunning views over the river. We dined also in the restaurant, the ala cart menu was quite different from the usual but it was really tasty. The staff was very polite and attentive. It makes a difference with the experience. Definitely recommending it.

Good location. Excellent breakfast. Quiet and peaceful.

We booked what we thought was the top of the range room, a present from my wife to celebrate my 80th birthday. We were disappointed. Expected better. We feel that it was overpriced for what we had. There were housekeeping things with the room needed attention. ie. Curtains didn’t close together, the sink wouldn’t hold water- needed a washer, shower trap was blocked causing flooding to floor. Only two normal tea bags left each day.

Beautiful hotel Comfy bed Nice shower Food was lovely Staff were friendly and helpful

The restaurant is a bit souless, feels like a function room, turn down the lights and add some candles! My cousin booked the same style of room and same price however hers was 4 times the size of mine and I didn’t get a bath so this wasn’t great! I was expecting a bigger room for the price I paid

The location of the hotel. Size of the property. The breakfast menu and the various choices. The staff were exceptional, very friendly and helpful. Free parking with a large car park area. smooth booking in and out.

We have been here several times and feel the shower and washing items provided are very mean for two people sharing. The room was a little dusty as was the reception area. The shower door could not be fully opened due to the position of the sink, resulting in it difficult to get in and out of the shower. Had no decaf tea and coffee provided in room ( had to go to the bar where it was provided )

The hotel itself is an impressive building, set in lovely grounds. The room was a good size, spotlessly clean with a comfortable bed and good range of amenities (bonus points for having sockets by each side of the bed, and for being able to pull the TV out so we could attach our Chromecast and watch a bit of Netflix in the evening). The bathroom was immaculate and very nicely finished, towels were big and fluffy. Air conditioning worked perfectly. All of the staff were incredibly friendly and helpful and really went out of their way to make us feel like valued guests.

There wa no shelf in the shower to out toiletries on, but that's literally the one minor niggle from the entire stay.

The hotel is lovely, a brilliant grand entrance and every member of staff greets you as you walk past them. Bed was comfortable and for a serve-yourself breakfast it was as good as they can be. The hotel is situated on lovely grounds and I personally got a good deal on the price.

The hotel room was slightly tired, quite a few marks on the walls and cracks too. The shower head was quite small and it wouldn't stay in the middle of the shower while you were showering it kept twisting towards the wall.

The service was absolutely amazing. They were really nice, helpful and caring staff. i had so many questions about the facilities and the room service and they were so understanding and helpful, they didn’t get annoyed or bombarded by the questions. the food was excellent and they catered to halal which was great! and we opted to do afternoon tea and me and my husband loved it, it was such a lovely luxurious experience. overall i LOVED it, and i can’t wait to come back soon!

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Room was very clean, bed was very comfortable. Shower room was lovely, mirror with light was perfect night light. Shower had good flow rate. Very handy having a fridge in the room. Room was very hot when we arrived but with the thermostat control and being able to open the window wide was very welcome. Staff were very helpful and friendly. Breakfast was excellent - lovely selection of items.

The pillows were very hard - it gave me a headache and I ended up buying my own for the 2nd night as I couldnt face another night on them. There was a lack of drawers in the room and just a very narrow cubby hole unit in the wardrobe, if we had had 2 of us for a few days we would have struggled for space.

This is a beautiful hotel set in its own wonderful grounds .The staff were very courteous and attentive and the rooms were super clean &. comfortable..

Breakfast could be improved, as a four star hotel fresh orange juice should be offered as standard and not juice concentrate from a carton. The fresh fruit salad was not pleasant to eat as the outer hard skin had not been removed from the melon. Management should consider getting rid of single use shampoo bottles and install soap dispensers in the showers to help the environment..

Beautiful hotel. The check in was very friendly and efficient. We stayed in a deluxe double room which was spotlessly clean with a very comfortable bed

The room was smaller than expected. The complimentary drinks were accompanied with longlife uht milk - not pleasant! A small fridge with fresh milk would be a nice addition to the room. You might also like to think about dimming the corridor lights after 11pm . The blackout blind was brilliant but the light coming under the door lit the room up.