I booked this to take my 3 teenaged children to Thorpe Park, it's apparently the closest hotel to the park which was ideal, literally a couple of minutes drive, perfect for teenagers who take an age to get ready. My boys are no longer able to stay in a family room with me in Premier Inn due to being 17 but since they have autism and learning difficulties I feel more comfortable if we can share, it was also nice to be able to watch a movie together, and this was the main reason I chose this hotel. The family room at The Olde Swan was also cheaper than 2 Premier Inn rooms. I was lucky and managed to book it only a few days before our trip. The bed was really comfy, I often wake up with a sore back but I didn't after my sleep here. Tea and coffee facilities were good and offered with packs of cookies. The room was spacious and clean. The staff in the restaurant were really friendly and helpful, and the manager offered to carry my holdall up to the room when we checked in. The food in the restaurant was nice and reasonably priced. Would stay again and would recommend.

Needs more plug sockets in the room, I couldn't plug anything into the socket next to to where the TV was plugged in so I had to unplug that and the kettle, as we had 4 phones to charge and a hearing aid. The pub downstairs is quite small with limited table space and we had to wait about half an hour for a table so we could eat, this wasn't really a problem and the staff were helpful and friendly, we just waited at the bar. There is no breakfast served, again not really a problem, we were recommended Joe's Cafe a couple of minutes round the corner.

Room was spotlessly clean. For a triple room, there was ample space. The beds were really comfy, we all slept fantastically. Didn't eat at the hotel, but the menu looked hearty (ate at a nearby Japanese, there is plenty to choose from in walking distance). No breakfast available, but across the road was a great bakery. Staff were lovely and friendly, very amenable. And the car park at the back of the hotel was a bonus! 3 minute drive from Thorpe park (the reason for our visit). Lovely, old building, with a very interesting bar! Couldn't have gone smoother.

Only thing that could've been better was bigger bath towels... (although the linen smelled lovely and fresh!) and maybe invest in some better tea bags.

We stayed at the hotel as it was down the road from Thorpe Park. It cost £115 for a room for the three of us, and to be honest for the price I wasn't expecting much. When we arrived after a 3 hour drive we were warmly welcomed and taken straight to are room. The room had 3 single beds and the room was a very good size. What stood out was that it was spotless and it had coffee / tea, ironing board, fans and all the bathroom soaps and shampoos etc. We decided to eat in the pub downstairs before going out that evening, It was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and for me to just settle at the end. I didn't have to ask for this which was a nice little touch. The food was great, good portion and very sensible price. They do send a email when you book to say that its a 16th century pub so you may here noise from the pub downstairs or the road outside at night. We didn't hear a thing to be honest and we all had a good sleep. All in all for £115 which was a room for 3 it was outstanding value, and if we go to Thorpe park again I would absolutely stay there - THANK YOU for such a lovely stay.

I cant think of anything

I liked the location of the hotel to the local takeouts, we would have ordered food in the pub downstairs but had arrived after the food cut off time. The staff were very welcoming to us. We went down to the bar after settling in and the atmosphere was great, we tried to come back before leaving to come home but couldn’t unfortunately.

The only concern was that with it being an old building the glass on the windows seemed very thin and at times if sounded as if the windows were open.

It was a lovely pub hotel, the pub itself was very lovely inside and we noticed customers playing games, connect 4 and jenga. Staff were all very nice and pleasant. Our rooms was just right for us and even though it was a pub it was quite. Bed was comfy and the bath was amazing for me as we only have a shower at home

My partner said the water pressure in the shower was very low and he didn’t fit well in the bath

Everything was really lovely, very clean and tidy. Realy nice original features and a really nice building, the manager who had just come back from maternity leave was so friendly and helpful. My only regret is we didn't try the food we went to pizza express which I wouldn't recommend but as we walked out I saw the meals in the pub and it looked amazing!! Anyway I would definitely recommend this hotel you can't hear any noise from the pub area or the outside area only noise is the aeroplanes which is to be expected, there's a few minor things like the lighting in the room to do makeup wasn't great but I sat on floor to do makeup which to me wasn't a massive issue and certainly wouldn't put me off staying again. Thank you for having us :)

Everything was fab thank you!

The staff were really friendly and accommodating. We were surprised on how big the room was, was like a small apartment and my daughter had her own room. Lovely atmosphere in the bar downstairs

The shower wasn’t the best. Took a while to warm up then it went from one extreme to the other (scolding to freezing) was hard to find just the right temp. Still, was able to shower so not a complaint. Just an observation 😅

Really friendly staff each and every one of them, great food cooked to order so very fresh, nice airy room, great location, very near shops, great cafés (especially Sam's) train station and restaurants, a lovely stay whilst visiting Ascot, will definitely book again and looking forward to it.

The beds were quite creaky as were the doors which just need oiling, but I'm splitting hairs because largely it was excellent on the whole

The staff were incredibly friendly, the Sunday roast was fantastic. The room was really nice and in keeping with the style of the property. The parking was really handy. We had a pint in the evening and the pub had a really nice atmosphere. We would stay again if we were in the area.

The bathroom is probably due an upgrade, but honestly it didn’t matter because everything else made up for it.

I love staying in old historic properties like this one. The pub down below is cosy and picturesque, the corridors upstairs quaint. The room was spacious and comfortable. I always find places like The Olde Swan much roomier and friendlier than the chain hotels. The staff was most agreeable. Free parking was also nice.

It did get a bit warm but London was experiencing a strange hot spell, and the cool shower and fan made it pleasant.