First of all, we had NO major issues. The Front Desk staff, Patrick especially, was super friendly and knowledgeable about the hotel, and areas My Queen and I could walk to visit (close by). 40th Anniversary!!! The suite we used was larger than expected! Bonus! Once we learned to be patient and actually READ, we saw that there was a "daily special" for the free omelet bar. (#4 was a Bacon jalapeno Swiss cheese omelet...) The pool was clean, and plenty of towels were available. Free Evening drinks were mixed just right...

The only thing I really miss would be coffee available on a 24 hour basis. The coffee maker in the room, with the minimal condiments provided, did not quite help our coffee taste up to par.

The ambiance was amazing (was there after black Friday, beautiful decor) , the breakfast bar was decent. (French toast sticks would be amazing) Loved the Omelet bar! Room was clean and comfortable. Location is breathtaking so so much history and eateries! Definitely. Would book again.

Room couch chair was torn on the upper cushion, room was very warm (however I liked it, spouse didn't like we couldn't control the heat setting but we were able to crack the window) rust along the bottom edge of the shower glass, room needs a coat of paint due to spackle repairs on ceiling fixtures. Hair found in bathroom, hotel hallways had chips sprinkled on the floor (passed by several times) and elevator floors were dirty but had spill signs?

Breakfast was good! Actually had scrambled eggs, biscuits & gravy, pancakes, fruit & a lot more to choose from. Was very impressed with Breakfast. Location of hotel was great and walking distance to all the places we needed and wanted to go. Never moved my car once it was parked. Several great restaurants in this area and all walking distance. Enjoyed the restaurant & bar inside the hotel as well

It would have been nice to have a book with all the numbers or extensions you needed to call for room service, etc. and info about the hotel,WiFi, etc but there was nothing . It would be great to have local attractions & restaurants info in the room also but nothing.

The hotel is well located at a very walk-able distance from the most happening areas of town and right across the street from the Montgomery Convention and Performing Arts Center. The beautiful Riverfront Park is across the parking lot. Check-in was quick, simple and very hospitable. Car Parking is on-site and if you are able to find a spot within the Hotel's own compound it's FREE. Overflow parking is on the adjacent paid lot. Accommodation was an upper floor corner suite comprising separate living-dining room with sofa bed and a large private bedroom with queen bed. Beds, linen and towels were nice. The evening 5-7 pm Happy Hour with up to two complimentary cocktails / hard drinks on the house, at the Lobby Bar, accompanied by sumptuous snacks, is definitely a favorite among the patrons. We went on to order dinner from the in-house Restaurant, from our seats at the bar, and had no complaints at all. The food was as good as any. Morning hot breakfast spread had the most options we recently encountered anywhere. The live omelette stall was busy dishing out the best custom made to order omelettes. The Superlative Breakfast and the Happy Hour has to be the USP of this place. Overall Very Nice one-night stay. The downtown area is walk able , pretty and clean.

Furniture appeared little tired. Kitchen and Bath could do with updates. While already doing good, The Hotel has far superior potential with some refurbishing.

Breakfast was good. Room had a river view.

Parking was a major issue - entrance arm broken and parking was a problem. Saturday evening had people at the parking entrance to prevent non-guests from parking which was helpful. Elevator entrances were messy sometimes but cleaned quickly. Some guests are just slobs!! Some parents let kids run around unsupervised which made them be obnoxious.

This is the second year our family and friends have stayed at the Embassy for an event at the convention center. The Location is prime, the Breakfast is great, lots of options to chose from, we enjoy the bar area and snacks during happy hour with complimentary drinks, over all the Embassy has everything to offer ! We had a great corner room overlooking the beautiful historic train station and river.

I wished the parking situation was better and that you were not charged extra to park in the hotel parking lot we ended up having to park in the parking garage paying $10 and the walk over, we would have parked in Hotel parking despite the extra fee but it was already full upon check in. Parking and hauling all your luggage over from the garage in the August heat was a little much especially since the elevator in the garage was a broken down. Also it felt unsafe, with the grey hound bus stop there and people loitering around, the stair wells were really dirty in the parking garage.

The property was clean and staff was very friendly. We got a corner suite so a lot of room especially for a 6 year old who had been in a car for 8hours.

The room appeared clean except there was a left over used wash cloth hanging in the shower and hair on the shower wall which had me questioning the actual cleanliness of the room but the property itself was clean.

Very clean in a safe location. The hotel has a restaurant inside which was open until 10pm, this allowed us to relax a little before grabbing some dinner. I highly recommend this hotel

Only thing I disliked about this place is they don’t tell you it’s 25.00 to self park your car. Nowhere on the website does it state you have to pay 25 dollars to park.

The location is ideal, within walking distance of the baseball field, historical places of interest and basically in the parking lot of the convention center. Parking was ideal, right out front for an extra fee we were able to park before check in, The Happy Hour Reception in the lobby with free drinks and snacks was fun and the free breakfast had lots of choices, was hot and plenty. Every employee we encountered was friendly and professional.

There seemed to be only 2 elevators working out of 3 considering the Hotel seemed to be at full capacity this caused a back up at the elevators. The Stairs do not exit into the lobby area - only Emergency exit on ground level to the outside, so the fact we couldn't use the stairs to circumvent the line at the elevators was a little annoying. I never did find the pool area.

Great sized rooms in an excellent location of town. Breakfast included in the rate was great - the option for your own choice of omelette was brilliant. breakfast staff hard working and efficient.

Tried to check in around just before 5pm but told room not ready. No available timeframe as rooms being serviced - except told there were many people ahead of us and we were at the bottom of the list. We did get offered a coupon for beverage. Finally we could check in at 7.30pm. Can understand that the cleaning team may be understaffed hence the delay but the disinterest from staff was causing frustration to everybody trying to check in.