Great breakfast with variety options, a lot of free attractions in the hotel: own cinema, billiards, library, aurora museum, sledging for children, fireplace outside, excellent art gallery

There is rivalry for rooms with aurora view, old facilities and heating system, smell in rooms.

I loved the lodge feel in the communal areas. It was great they had tables and games where we could come together. Being right next to the river super (even though it was frozen) and offering an Aurora wake up call perfect. Also having a fun and good restaurant next door really convenient.

Being far from stores and downtown and unable to walk there due to no sidewalks and no hotel shuttle to take us. Because we were there in winter and not used to snow or ice driving we didn’t want to rent a car and drive. So we spent a lot of money on taxi and Lyfts. And we had a hard time on Super Bowl Sunday even getting a ride. It would really be great if they came up with a shuttle schedule that did airport, downtown and University museum loop a few times a day.

Bungalows are awesome. Car rental now available onsite. Lots of activities available. Aurora viewing, Fire pits and chairs, Aurora theatre, xylophones, Nighttime lighting. Breakfast was good. Pikes landing restaurant/bar was great, try the "Hammertime" when they have it, it's enough for two. Cozy Bungalows!

Lack of outdoor Hot Spring pools/tubs to soak in at night. Please add some soaking space outdoors. Some noise from the fan under the sink. To avoid tracking snow in when entering the bungalow and removing boots, required minor gymnastics.

The location was great for us and all the activities we had planned. The breakfasts were good and so convenient to have right there. Loved the cabins and the lobby calling us to let us know when the northern lights were out. The view of the river was awesome even though it was frozen. All the additional buildings, the reindeer pen, sledding, outdoor firewood and seating area, and more gives you things to do while at the lodge. Having Pike’s Landing next door is a plus!

Can’t think of any negatives!

Breakfast was the low point here. Same thing every day, no fruits, very simple. Most of the staff was nice, very convenient having a pub right beside the hotel. I would stay here again.

The breakfast was very good. I loved the location and we were able to see the Northern Lights from the lodge.

I would offer new towels and trash pick up earlier than on the 4th day. That is a little long.

The Breakfast was far better than I expected

I stayed in the Aurora room and unfortunately there weren't northern lights. This is a hit or miss thing so I'm not very dissapointed by it.

I liked the homey atmosphere of the lodge, and that breakfast was included. I liked that it was located right along the Chena River, away from downtown Fairbanks. It was quieter and parking wasn't an issue. The balcony overlooked the river, so we had a great view. I would go out on the balcony to look up at the sky--it was beautiful! But cold. Super cold. Most of the staff were friendly, professional, helpful. (There was only one staff member who was just okay, the rest were excellent.) I loved that they had ice cream for sale in the lobby every night from 6 pm - 9 pm (yes, even in December when the temps were -26!), and it cost only $1 for a generous scoop. They had quite a few flavors to choose from, like maybe ten or twelve. The huckleberry was exceptional! I appreciated the free airport transfers; the drivers were very friendly, conscientious, and helpful. Having a refrigerator and a microwave in the room was a big plus in my book. More pluses were the fitness center, the sauna, and the steam room. The patio looked so inviting with nice furniture and gas-fired fire pits but the outdoor temps were just too freakin' cold to sit out there. Overall, I'm glad we stayed here!

Just a couple of nits. For the 6 days that we were there, the breakfast offered was plentiful but exactly the same thing every single day (scrambled eggs, waffles, plain yogurt, English muffins, sausages, fried potatoes, hash, and oatmeal.) I would have liked just a little variety. If we'd stayed here just 3 or 4 days, I wouldn't have even noticed it, but by the 5th and 6th days, I wanted something else. The room decor was maybe just a little dated; heavy brocade drapes for the bathtub/shower curtain was a tad odd. The room's thermostat was adjustable but the temperature would not get cooler than 70, and usually not cooler than 72. At night for sleeping, that was a little too warm for us. That's all I can think of. We really did enjoy staying here.

Great old style lodge accommodation right on the Chena River.it's quirky and eccentric in an Alaskan style with stuffed bears and antique artworks. Ideal for seeing northern lights - you even get wake-up calls when they are dancing across the sky. Free breakfast (although basic) is filling and an easy start to the day. Much nicer than the corporate hotels in the town.

Use of plastics, paper and disposable cups, cutlery and plates. In such a pristine location it just seems wrong. It cheapens the whole experience.

The room was clean and big. I like the view from my room, the hotel has Aurora room view and it is possible to see the North Light from your room if you are lucky. They have a nice breakfast even though they are the same every day waffles, eggs, potatoes, coffee or tea, will be great to have more fruit such as oranges or apples. Some of the personnel are not so nice but 90% are helping people. The hotel is fat from the city which is a good cause it is quieter but you need to rent a car if you want to move or pay a taxi or Uber. However if you want to see the North Lights it is the best hotel to get it. Also the hotel has a Sauna which is clean and nice for a relaxing night. The room has a coffee machine and tea, fridge and microwave, it is perfect. I really like the hotel.

Everything was good. Even though my room never was clean in 5 nights, then I understood that they cleaned the room after 4 nights but I did separate booking, I did the first 3 nights then 2 more nights, but if you ask for new towels, or coffee satchet they give you.