The location to items of interest in the city was great. Lavelle restaurant was great! Appreciate the friendliness of the chef to engage with appreciative diners. Food was excellent. Loved the Caesar salad. Pot stickers, etc. Hostess was so nice and accommodative! Encourage guests to visit visitors center and the museum at the University. Excellent exhibits and videos.

The sign on front desk with information on that days aurora probabilities need to have a date and time on the top. Occasionally it was for the prior day. Consider having a 3 ring binder with a map with names of restaurants with their menus. Ditto for companies that offer special tours, aurora oriented, mushing and snowmobiling etc. Move the brochures that you have to a more traveled location in the hotel.

The location was excellent. It is between the Chena River and old town Fairbanks. Lots of free parking when we got our car. The breakfast was excellent. Lots to choose from.

I would have like to be on a higher floor. For some reason, they gave us one of the handicap configured rooms. We didn't ask to change.

We loved how great food was a walk a way! It was also the center of lots of pick up for tours and everyone seemed to know where it was. It was also great to have a great tasting, local-going, restaurant below the hotel. We found so much convenience with our stay especially during below 0 weather. We were warm. The front desk went above and beyond to help us with our medical need when we arrived after midnight (the plane got delayed so that wasn’t under our control). AND! GREAT breakfast!

If I had to say one thing, it would be the toilet. It was one of those toilets with the middle of the seat having a gap, not sure if that makes sense.

The staff was very friendly and went above and beyond to help us when needed and answered any questions we had before and during our stay. The room and pool area was very clean as well as the front lobby. Parking permits given if you have a vehicle free of cost so you don't have to go search for parking downtown. The security deposit on the room was only 20$ and normally is 100+ at hotels so that was nice. They have a decent snack section with drinks to purchase also in the lobby.

I have no complaints !

I attended a family reunion and needed a hotel I liked everything about my stay at the hotel. It was perfect, convenient, and close to other family nembers.

The hotel was extremely clean,, the restaurant located inside the hotel had extremely good customer service and great food. Thanks for everything.

It’s a really good place to stay. Although it’s kind of old but everything is fantastic.

hard to find parking lot during the night, but it’s not a big problem.

Our room was clean and spacious!

Parking is super limited. We drive a larger custom vehicle that is rare and parts would be very tricky to find and we had to park it several blocks away, in the dark both nights.

Location ok. Friendly staff. Comfortable bed.

Shower-more water came out of faucet than shower head Towels-not absorbent

Good restaurant, good laundry facility, good shuttle service. Very happy with our stay. We shall return

buy stack but have to wait inline to pay or charge to the room at the front desk. It happened during busy hour , so I have to wait ,a lot of people to check in

Staff very helpful with recommendations for the area and any needs during our stay.

Although the hotel is in a central location in Fairbanks, because it is downtown there were lots of homeless surrounding the area which made it feel very unsafe. They do have a nice restaurant within the hotel and some cafes directly behind the hotel so you do not have to stray too far.