The room was very comfortable, with lots of seating and a well appointed kitchen. The staff was friendly and helpful. Our room was ready early enough that we could check in before heading to our concert venue, which made things so much easier for us. They were clearly trying to make that happen. You don't usually see staff going above and beyond like that at a hotel. The little snack bar by the front desk was perfect for a late night, after concert bite to eat back in your room. They even had frozen dinners and ice cream!

Not the fault of the hotel, but I didn't like getting stuck at a train crossing a block away from the hotel. Good thing to note is that there is an underpass, but GPS won't necessarily direct you that way. Also good to note that I didn't hear the train at all from our room.

First of all, Blaze was amazing! He is one of the valet drivers. He took amazing care of our vehicle and showed us where to go and what to do. Parking on the street made it difficult to see the actual entrance, but he was very helpful and showed us where to go. Thank you Blaze!!

The property is perfect. Great location for the stadium games. The only negative is you can hear everything. Loud people, loud stomping upstairs, loud people screaming and yelling in the hallways. This isn’t the property’s fault, but just know that it can get loud at night. People are loud. Just facts. Bring earplugs.

Location is wonderful when planning events and activities downtown. The facility is beautiful, modern, and clean. Lobby staff is quite friendly and quick to answer questions. The suite was very spacious, modern, and mostly clean. I loved having a kitchenette and dishes to use during my stay. Easy elevator access and valet parking is a plus.

My shower floor was absolutely dirty. Not stained, dirty. Shampoo ran out after 1 person had a shower and the lobby didn't pick up the phone to be able to ask for more. The rooms only lighting are 2 small lamps on each side of the bed or the natural lighting from the window. You have to pay for the hotel parking which is absolutely ridiculous because it is a private parking area. Valet is sometimes very full and you have to wait until there is space in the area to be able to pull over for service.

Stayed here for one night for the Ateez concert at Footprint Center and it was literally across the street from the venue! We were greeted by a staff member as soon as we arrived and he helped us with parking our vehicle. The room was very clean and well prepped for our stay. The AC in the rooms is amazing, but front lobby area does get stuffy during the day.

Honestly it felt overpriced and parking seemed a bit expensive ($40 valet parking). Breakfast options were underwhelming and not much variety. Front desk lady that checked us in was rude for no reason.

Specifically booked so could walk to Chase Field for a concert. Filled my needs for that one reason. Staff was very nice upon check-in. Valet quite patient as we asked a few questions about where our vehicle would be parked.

The listing should have been quite clear that it was valet parking only at an additional fee. Instead said "private parking". I sent a question to the hotel about the parking and it was not answered. Breakfast was the usual over processed carbs and sugar, but there were apples.

Location was great for what we needed.

The room was 60 degrees when we checked in. Crazy! Turned on the heater to warm it up. Shower floor was dirty. Mandatory $40 valet charge because of minimal parking. They never even moved my vehicle from where I parked it. Spoke with the valet manager and got a bit of pushback about crediting the charge, but he did after a bit.

It is a very nice hotel a few blocks from the diamondbacks stadium. The room was spacious and the full fridge with freezer was very nice. We even had a dishwasher in our room! The bed was.very comfortable. The desk was a good size for me to work. Breakfast 10/10.

The valet parking is hard because there is a strip of gravel you have to carry all the bags over before you get to the sidewalk.

Amazing location downtown for games/concerts at Chase Field or Footprint Center! Lots of walkable restaurants and shops nearby. Clean spacious room with everything I needed. Friendly staff. Valet parking was expensive but honestly so worth it to not have to worry about my car.

Breakfast was meh, not very many gluten free options.

The hotel staff was great. Everyone was friendly, knowledgeable and they provided customer service which seems rare in this day and age.

The only complaint I had was that it was loud in the room. If you are a soft sleeper, it’s a problem. I am not a soft sleeper and it was still seemingly loud. You can hear people all around you through the walls, ceiling and floor.

Victor at the front desk at check-in. Location, We took in a ball game and concert, all within walking distance, even in the heat.

no pool and valet parking fee. The fee wasn't mentioned when asked about parking over the phone. I could have parked at a friends house and taken the light rail. Fee for 1 day was equal to a tank of gas.