Key cards did not work properly

Everything!The beds were comfortable. The TV channels worked well. We had a double queen room that also had a small table and 2 chairs. Nice lighting. The breakfast had " real" scrambled eggs as they are usually powdered eggs. 2 different kinds of sausage, bagels, toast, waffles, yogurt, apples, cold cereals, oatmeal, muffins, orange juice & coffee. We plan on booking again. We were there for a mini girl's time.

In alot of hotels, the fan stays on in the bathroom when the light is on, so did this one. Toilet is very low.

I loved that it was a quiet town, remote from everywhere else. Rooms were a great size, and I LOVE hotels with pools

Even though I love the pool area, I couldn’t enjoy it as much as I thought. My husband and I brought our very young son on our honeymoon, and the pool room was too cold to enjoy. Usually the room is hotter and steamy so that way when you get out the water you don’t feel as cold, but the minute we got into the pool with our son, we had to immediately take him out because we were concerned about his temperature. His lips were purple and he was shaking so we had to run back to our room. A couple of nights there was construction? I heard so much noise I honestly couldn’t sleep

Breakfast was very good with a variety of options from wafles, cupcakes, yogurt, eggs, sausages and fruit. There is also a room with coffee and hot chocolate open 24 h. Bedrooms were confortable, clean and functional. There is a hot pool which we did not use because we stayed only night.

Everything was ok. It is a very recommendable hotel and I would stay there again

We enjoyed the hot breakfast (eggs, sausage and waffle). The indoor pool and hot spa were fun. The coffee room comprising tv, tables, lemon water, tea, coffee and hot chocolate was great. Car parking was convenient. Jordan on the reception night shift was friendly and helpful.

The note/coin exchange machine location was inconvenient to the laundry on the first floor. Day staff on the desk ought to be better trained to deal with booking enquiries, payments and invoice provisions. The door lock key-card was terrible and needs to be fixed or upgraded. Our problems were not due to "wiped" cards. Staff are aware of this inconvenience and pitfall with the locks and were apologetic and helpful to help us gain access when they could.

This hotel is about 1 hour drive from Grand Canyon so i definitely recommend it to stay here if you want to visit the Canyon. The staff was super helpful and friendly. The room was big and spacy. There was free parking in the hotel. And the breakfast was excellent!! Anything you need to start your day full of energy!! Also they dont keep a deposit from credit card as all the other hotels we stayed in USA. That was a BIG possitive for us!!

Rooms dont have good soundproof. Thats not a problem in my eyes, but i had to mention for other travellers who may need that info. Nothing else.

Great property and location, breakfast was good.

I had taken a friend with me and while I know the person who checked us in felt comfortable with us he did not need to drop the F word multiple times. I laughed it off to be polite but I could tell my friend was trying to be polite as well. The F word was not the only bad word used. I work in hospitality and that would not have been acceptable for my staff no matter how comfortable they left with someone they just met.

The facility seemed to be recently updated and the rooms were clean and comfortable, mini fridge, ironing board, iron and coffee maker in the room as well. The staff were all friendly and professional. the beds were comfortable and the rooms were quiet even though there were several guests staying in the same area. The location was very close to downtown, easy walk to stores for shopping and very close to a Safeway for grocery needs and a Starbucks. The pool area was clean and the pool and hot tub were both working, have had issues with the last few hotels we've booked for mini vacations. Lots of items were there for breakfast and well stocked the entire time, even though we came in at a busy time. Would definitely recommend the facility.

The hot tub jets were not very strong, but was a great way to relax after spending the day walking around downtown and at Bearizona.

Everything.. statting from receptionist to the hotel service in general. Rooms were very clean. They offer continental breakfast from 6am to 9am. Sausage links, sausage patties scrambled eggs. Yogurt toast bagels cream cheese and waffles. Water, hot chocolate, and coffee available 24/7. Heated pool and jacuzzi and all indoor. Very welcoming atmosphere and clean. My kids and I enjoyed our stay. I am glad we stayed 2 nights. Walking distance to all the local shops and restaurants and bars. Quiet and safe parking. Highly recommended 👌🏻

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It was really nice. It was so joyful. We definitely enjoyed it. I like that it was clean. The staff was very friendly. The breakfast was delicious and it was just quite comfortable. Oh and the pool was very clean, warm and so much fun. Just perfect.

There’s not much to really say I liked and enjoyed everything. I think the only thing that would’ve been nice to have there would’ve been a snack vending machine especially because I have kids and sometimes they want to snack on something late at night but either in that was great.