It was clean. It was close to downtown like 5 minutes drive. We visited Christ of the Ozarks which was really impressive. If you go check out the cross that is on display just to the North of the statue. There is something special for those that seek it out. Food was decent for a breakfast included. Beds were comfortable. Not too soft but firm enough to give support so back doesn’t ache. staff was very friendly and helpful to make our stay great.

Bathroom had a leak that dripped on the floor from ceiling by the toilet. Not a big deal but they couldn’t do much since holiday weekend and no other rooms available.

Breakfast was really good, hot and fresh everyday. Attendants were also very friendly. I had asked if I could have a package delivered there, and when I arrived, the front desk clerk told me she could see the note about my package on my reservation. They kept the package up front until I came to get it in the evening. Overall, the customer service was phenomenal.

The property is very outdated. As a former Directo of Housekeeping for casino resorts, I spotted too many things that needed updating and that the property needs to invest, perhaps one thing at a time. Although towels were laundered, when held to the light, you could see previous stains. Because the property is located at an intersection, it was very noisy, specially with the biker event going on that week. Maybe there should be an option as to not face the street. Also, there was an outside smoking spot for people to sit, but it was so close to our room that we could smell it every time someone was smoking. Maybe there shouldn't be a smoking designated area 5 ft from a non-smoking room.

We loved the value, great car parking within easy reach of downtown Eureka Springs. We loved the pool. We also really appreciated the front desk service particularly from the lovely Cheryl. We liked that housekeeping was only available on request and the room was a good size.

The wifi did not work in our room which was frustrating. The breakfast was generous but would have benefited from some fresh options and despite the extra work involved it would have been nice to see use of proper cutlery as the waste generated from all disposable utensils, cups and plates was disappointing to see.

The flowers were gorgeous! The pool area was nice even just sitting. Several different places to soak up nature and decompress. Good breakfast. Comfortable bed. Everyone nice. We would stay again

Minor in overall. The white wrought iron table sets needs paint. I wasn't quiet sure about sitting there. Our room 213 had a piece, I guess wood?, was missing from the bottom outside door. You can't really see it from outside but certainly inside. At night I could see a good amount of light coming in. Wider at bottom and narrowing up to about 4 ft..

Our tv did not work when we got there and Justin the maintenance went above and beyond to get us a new one.We even booked a room the night before on last minute and they let us stay in the same room instead of leaving for a couple hours and coming back to check in.

It would have been nice if the room was cooler to sleep , maybe put fans in the rooms for people who like to sleep with a fan on .

The location was excellent the rooms were great we love the saltwater pool and the service was excellent as they helped with my disability by giving rides to the excellent breakfast facilities and offering extra help

Nothing really comes to mind that I didn't care for there it was a great experience all around

Trolly ride was awesome! We paid for a full day 6.00 each and just spend the whole afternoon at the historic district. Friendly staff and tourists too. We met so many people. Great mother, daughter and niece vacation. We’ll definitely see you all again!

Hard question. Maybe just the pride stuff everywhere. I mean they did steal the “rainbow” from God.. God bless.

room was clean and reasonably priced and at a good location. property was decorated beautifully for christmas which is the first thing that caught our eye. we ended up staying a 2nd night on a separate reservation.

breakfast had limited healthy options. no other issues.

Great location & beautiful grounds - well kept and unique with a peaceful garden and a fountain! Room was enormous and the jetted tub was very relaxing.

The room was enormous & marketed as a king suite, so I was expecting more living furniture than one chair and a desk chair. Plenty of room for a love seat, bistro table, etc. And as it poured down the day we left, I can definitely say that the back building we were in... Garden Suites, desperately needs to have the gutters cleaned out & a little more cover added over walks. We got soaked just getting from the room to the vehicle. And finally, it took 6 or 7 hours for the room to ever cool off. Very weak cooling system.

Well maintained three level hotel. Room clean and comfortable. Beautiful plants around pool and additional areas. Good breakfast in cute building off parking and wooded area. The person at check in was very helpful.

Breakfast might be a problem during bad weather.