Very friendly and helpful staff. I got a great room! It was nice having laundry area.

I didn't like that there was garbage under the bed. And also the bathtub was not very clean. But everything else was good in the room. I didn't like that it was $20 a night for each pet I stayed for two nights I paid $40. My poor pets slept in the van the first night. Two nights is like a hotel room for a human for the price of a two pets! Definitely need pet fees way lower, like 5 or 10 dollars if you're worried about it that much get a deposit from customer for the pets, and the customer gets their deposit back if the room has not been messed up from their pet Everything is so expensive nowadays that, that $20 a night won't let me be going back to that hotel... I can't afford that extra cost. And I won't leave my pets out in the car ever again.

Single story, a little off the highway. Beautifully landscaped. Picnic tables and gazebos. Dog friendly, with small exercise yard. Easy access to coast and Mendocino, Fort Bragg. Rooms were large and beds were comfortable.

Old and a bit shabby. No table and chairs in rooms. No place to hang towels. Manager failed to respond to requests or answer e-mails. Cost for pets not disclosed until after you book room, and much higher than in previous replies to questions in Booking. For that price they should pick up the waste in the pet yard more often.

The garden was pretty & relaxing. Everything in our room was clean. Staff were friendly & helpful. Breakfast had a good assortment of hot & cold cereal. Fresh fruit. A desk chair that did not work properly was quickly replaced.

The bed was ok but a bit too hard for us. We like our mattress to be softer. The muffins were 3 in a package & not very good. They tasted like they had a lot of artificial ingredients . The outside could use a little attention ,window screen were bent, lots of dust on the outside of our door.

The property management was very accomodating. I had booked on night on a very busy time in a very busy tourist area and decided to leave a day early, but according to Booking.com there were no rooms to be had, but when I got to the Surf Inn they found me a room. Very nice people and we always stay there when we visit Ft. Bragg, ca.

Cell service is spotty, but that isn't their problem. they provide bare minimum and you have to go to office for extra towels etc. If you travel alone it isn't a problem, but last time we had 4 people.

Size of room was good. Bed was comfortable. Love the Gardens....and they are well maintained.. My favorite room is #160 but have not been in it for quite awhile. Rooms are quiet. Location is great! Parking was great! Room was very clean upon arrival.

Because we had a "handicapped" room, we had no closet so no place to put our clothes. DID NOT LIKE THAT at all. In addition, our room had no desk upon arrival but a housekeeper had one put in for us upon request. Having only a "wand" shower was inconvenient with grab bars and only 2 hands but I'm not sure what might have been better. The huge cushioned chair was not great in a handicapped room...if I had been using a wheelchair or even my walker, the chair would have made navigation difficult. Breakfast was offered but was unappealing so I did not eat there.

The gardens are great. Why?---places to sit and have an adult beverage or talk with friends/family, instead of just staring at a parking lot. Clean, good prices, decent breakfast. This is the third time I've stayed here. McDonald's is across the street, Pomo bluffs are a one minute drive away ( if you drive slow).

One side of the window was shut with a screw. Not possible to get a cross breeze when only one half of the window will open.

THE STAFF WERE VERY PROFESSIONAL AND COURTEOUS. EAGER TO HELP IF YOU NEEDED SOMETHING. THE DOG FACILITY WAS GREAT! HAVING A PLACE FOR DOGS IS RARE. GREAT TOUCH HAVING THE POO BAGS AVAILABLE NEXT TO THE GARBAGE CAN FOR DISPOSAL WAS PERFECT. THE GROUNDS WERE WELL MANICURED AND THE FISH CLEANING FACILITY WAS A NICE TOUCH. NICE TO SEE HOSES AVAILABLE TO WASH DOWN CARS, BOAT MOTORS OR WHATEVER. OVERALL THE GROUNDS WERE EXCEPTIONAL.

WE STAYED IN A PET FRIENDLY ROOM. ALL THE BASEBOARDS WERE CHIPPED AND BEAT UP PRETTY BAD. THE DOOR JAMB WAS SCRATCHED VERY BADLY AS WELL. THE RUG HAD SEVERAL LARGE STAINS AND THE CHAIR ALSO HAD SEVERAL STAINS AND A BURN MARK ON THE SEAT. THE BATHROOM DOOR WAS DAMAGED ON THE BOTTOM AND THERE WERE STAINS ON THE TILE, AND A HOLE ON THE BATH TUB. WE FELT UNEASY WALKING ON THE RUG WITH BARE FEET DUE TO IT DIDN'T FEEL CLEAN. THE SCREENS ON THE WINDOW WERE BENT AS IF SOMEONE TRIED TO BREAK INTO THE ROOM. THE OUTSIDE DOOR WAS DIRTY AND MARKED UP. NEEDED MORE HANGARS.

Clean room, dog park area, there is a breakfast offered but we never make it there before cut off but its a nice option to have. I felt safe there - no sign of trouble around the parking lot area or the rooms.

There was a couple fighting late on our first night there - they were loud and walked right by our window which made our dogs a little upset but otherwise things were fine.

Location pretty good. Close to town. There was a nice plaza Nextdoor that had a Dollar Tree, a nice grocery plus other items market, a craft supply ( knitting etc) store, a good thrift store plus other things. And about a block away a casual BBQ place that had terrific food. I had an issue with my refrigerator not working and they replaced it immediately. Staff were very nice and very helpful .

The room was well set up and had a pleasant design. When I stayed over the weekend the place was full, but even so it was quiet. I did not hear my neighbors or their children.

The place was really set up nicely. Except the line about your own patio. That's not really true. There is a common garden area where you can eat, but no individual patio. The staff was nice and helpful except the day guy at reception. He didn't say one word beyond the absolutely necessary.