The staff is very friendly and helpful. We had young children and they allowed a late checkout so that our children could nap. The location is very convenient and close to many good restaurants and a short walk from downtown. The pool was a nice size. Everything was very clean and the staff was amazing. The fitness center and game room were nice to have. Having a family, the full kitchen, washer and drier, two bedrooms and two bathrooms in our unit was perfect. We couldn’t find anything that compared to these rooms to accommodate a family stay.

Very minor things, but the hot tub jets didn’t all work. The hot tub was nice and hot except our last night there the hot tub water was pretty cool. The supplied paper towels in our room were low quality.

The unit is big perfect for a family of four. It was clean and quiet even for it being so close to the pool. I like that it came with a fully stocked kitchen along with a grill. The pool area has a lot of chairs with shade perfect for the hot weather and the pool is a decent size and jacuzzi was a great bonus. The staff was great before I even got there with the communication and swift respond when I had a question. They are very helpful (gave us an option for early check-in, Gabriel fixed our TV problem with a smile), very friendly and laid back which made it easy for us to relax and enjoy. The location was perfect for us. Places we visited are less than 15 minutes away.

We had an issue with the TV not working. We were told there was a power outage recently so it was not completely running as normal but they responded swiftly and sent someone to fix it.

The size of the room was fantastic. We loved the retro design of the lobby, very open and airy. The pool was great too, and loved the convenience of the mini store downstairs. Our check in was so lovely, tia was very welcoming and offered us a margarita which was fabulous. I would recommend this place to anyone

I was disappointed we weren’t able to extend our stay but it was a busy weekend for Coachella so I understand

We got ourselves a 2 room condo since there are 5 of us. It is spacious, comfortable and situated quite near to amneties. I like the fact that the sofa bed is a pull out bed instead of the normal sofa bed. That made it feel like a proper bed. The receptionists are very accomodating, helpful and cheerful! We really have no complaints.

I think the place should have free wifi. Now you have to buy it which is a bit of a downer.

Fantastic stay! Front desk staff were the best especially Tita and Edwardo (sp?) very welcoming and accommodating, always smiling saying hello and goodbye asking about our day. Room was very clean and spacious. Movies and popcorn was a great touch for the evenings. Clientele around 50's and was pretty quiet and relaxing.

Would have loved an option for room service on on site cafe although downtown was a short stroll. An option for a water bottle refill station would be a nice addition as you drink so much water in this climate

The staff were friendly and helpful. The accommodations were exactly as described and just what we needed. Location is convenient to local attractions. And we had a great view of the San Jacinto mountains from our balcony.

I loved having a full kitchen and dining area for 6 people. The beds are really comfortable and the staff is amazing. They are are always so welcoming.

There was nothing we didn’t like. Everything was great

Our room was very spacious and the beds were so comfortable. The staff were friendly and extremely helpful with suggestions for exploring the area.

The room could have been stocked with enough coffee for the days we stayed. Although this was quickly resolved with a quick trip to reception to collect more.

The value. The pool area was nice an had pool toys which my kids enjoyed. The kitchen had all the amenities we needed. Loved the two bathrooms and the staff were friendly and smiling whenever we saw them.

There wasn't much of a game room just a ping pong table. Also the fireplace didn't work.

Location and spacious

Game room wasn’t even close to what was advertised. Kids very very disappointed. Other than that it was perfect for our family of 4