The location since it was closed to several places. The neighborhood was safe and quiet.

I did not like that they charged for the parking. I think it should be free.

The service was great, the rooms were clean and comfortable.

The breakfast unfortunately did not meet my expectations. The omelettes were extremely cold and hard... seems as if they were cooked a few days ago... There were not too many options to eat in breakfast comparing the price that was paid for the stay... Also, the toilet set cover in room 438 when you went to the restroom falls into your back everytime. I had to hold it back whenever I had a seat in the toilet.. Also, the hotel in floor 4 smelled really strong like clorox

This hotel impressed us! The staff there were all really nice and helpful, the price was excellent, the rooms were very clean and really nice, the bed seemed ok but we didn't end up sleeping there as my dad was rushed to the hospital so we had to leave abruptly so I cant say how the bed was all night but everything else was excellent! I love that they have a little store with items if you need something or snacks and even alcohol. There was a full breakfast that we didn't eat since we left but we were told about it. We will definitely stay again! Thank you so much!

There was nothing that we didn't like

I like everything about this property. Very warm staff and always up for a conversation. To hear out or give suggestions. I love it. My second time staying there and i wouldn't change it for future trips!

Not all staff at reception is equally trained. Some can handle cash others can't, some can print a receipts others can't. It would be great if all staff members are equally trained. Or pair one completely trained and authorized with one who is still in training or less authorized.

Staff was amazing and very welcoming. The room was awesome!

When we went to breakfast at 8am there was nothing left not even milk for cereal. We stayed here because heard the breakfast made the rate doable. A bit disappointed. There was a man yelling at the lady working in the breakfast area about wanting more apples. He asked for orange but there was none. She said only apples and he was calling her names and everything. People were upset there was no food and the trash was so high. No coffee, not hot food, no milk for cereal even the cereal only had cheerios left

Hot food on the buffet was warm not hot, the coffee uarns did not keep coffee warm for long, but it was a very nice place and I would definitely recommended to my friends and stay there again..

Nothing, it was a very nice place. Staff was very nice. Breakfast bar out of good array of food like I said they need to figure out a system to keep the food hotter. They provide a good seating area for you to sit down as a family or as a person to eat your food. Watch a little TV, use computer.

Location, reputation of Hampton. Snacks in the room.

We were in room 534. There was hole in the wall over the headboard. Wallpaper coming off the wall near the A/C unit. Need to fix up the desk furniture. It is all nicked up. The breakfast foods were not great. The scrambled eggs were rubbery. The sausage was like cardboard. The potatoes were way overcooked so I went to the cereal and the Raisin Bran was stale. Very unusual for Hampton.

Good customer service at the beginning of stay and hotel was very clean and comfortable.

When checking out, the rep said my card declined and I owed a fee. However, my stay was paid for through a 3rd party. When I checked in the rep even told me it was all paid. She tried sending payment through a couple more times which dinged my credit because it was through. 3 rd party. She stressed me out. A supervisor was able to handle it later that day. The other rep didn’t know what she was doing.

Lobby is big, spacious and clean. Access to elevator is close to check-in counter. The breakfast afforded convenience and time savings for the morning rush. Food is plentiful and offered adequate variety. The rooms are clean and adequate in size. Bathroom facilities are adequate with lots of hot water.

Only issue that needs some attention is the bathroom tile which looked dirty. The toilet seat was not secured to the toilet bowl and is wobbly. There is not enough towel hangers to dry bath towels after use.

parking and location. general cleanliness was good beds were good . staff was helpful and kind,

TV SERVICE WAS BAD COULD NOT GET VERY GOOD ACCESS TO PROGRAMS? BREAKFAST WAS COLD AND POTATOES WERE NOT PROPERLY COOKED. FRESH FRUIT CHOICES WERE POOR. ASKED FOR MORE TOWELS & TOILET PAPER - GOT 2 TOWELS & 1 ROLL OF TOILET PAPER.