Clean room, everything works well ! (AC, heater, hot water, fridge, microwave oven, coffee machine).

Parking fee is $24.99 including tax and was not mentioned when booking online! Comfortable beds but too big pillows were hurting my neck.

Nice and friendly staff, service of maids was great and friendly and helpful in so many ways! Please, be generous to the Latina Maids,not many help them and they get so thankful when you tipped it warmed my heart seeing how they reacted to the $20 toip I faithfully gave each time it was a cleanup service dije for me …. And I got priority service due to my generous tip. Loved it every time! I speak Spanish and English fluently since 4years old,, I was able to chat and hear them out. Thanks for readying - Samantha July 02-July 21, 2023

Crazy summer weekend rates went extremely high up to 300 for a 1 bed room motel … not worth the day 105-120 rate a day was the amount I paid during the week which I felt was a little over priced for the room type I kept getting moved around too, but was not so crazy enough to discuss or fight for a discounted price. Just the weekend rates which they moved around every 2-4hrs differen raise and lowered rates throughout the weekend !

Location, staff value. Also, there is a little less scrutiny. I keep funky hours and also drive at night, so when i get into my room, i dont feel like im being scrutinized by the staff or other patrons. Its definitely the City life which is in me and so i appreciate it. Perhaps not for you if your not accustomed to diversity, tolerance and forgiveness as you might experience all of these things being used but in my book that makes us all better human beings. So that too is a positive. If your traveling from other parts of the country and world and are looking for the real deal this is the spot to experience the streets of San Francisco safely. If your the type of parents that hide reality from your children then perhaps this place isnt for you.

Cleanliness, however, there was no turn on breakfast and also vending machines did not work and in your store it was about a block and a half which everything in the store was pretty much over price but that’s what it is. However, it was a Costco about a block away so that was pretty convenient. My dog is a service animal they mention no pets, allowed to do that my dog come in however, my dog did have some sort of food poisoning which led to him having diarrhea outside the room and he didn’t get mad at me or anything. They actually help me clean it up, they also didn’t charge me for either, so that was good. I did up an extreme longer than expected and instead of having to book a new reservation online day after day, they were nice lady let me pay the same rate every morning for about five days until another guy came on shift and say that you got a pay the higher rate oh minutes and it was so nice though

I didn’t like that there is no continental breakfast and that the new machines were down in that same night that would make a payment for $25 for my parking

The facility is very clean and friendly staff and they are very helpful and lenient with certain situations. Understand that life happens and we're very patient with me and my spouse on an emergency day and no late fee for late payement. I recommend this hotel very much! It's not like anything it once use to be before Covid shutdown. Give it a try if you ever had a not so good experience here before 2020. It's a different experience now a days.

Nothing I disliked at all that they can control.

It's clean, cozy, quiet, .comfortable, and costs a lot less than many similar motels in town, plus their refundable incidentals fee is a flat $100 which I believe they will accept in cash. New management is kinder, gentler and more accommodating than the priors.

The decor could be better. In particular, the furniture and furnishings have seen their day. A facelift would do it a lot of good. I don't believe they serve hot breakfast anymore.

Good value. Easy check-in. Spacious room with ample amenities, decent place to get some work done while staying within a budget. Have stayed here for a week+ a couple times and have been satisfied with each visit.

The location was perfect! Close to UCSF as planned. Within walking distance to Trader Joe's. Parking was good & reasonably priced. Staff was friendly. Bed was comfortable. Room & amenities was good. Has a clean pool which is a bonus. TV had a good choice of movies & channels & had a great screen & picture.

Did not get clean towels as promised by maid. I think I blew it giving up dirty towels to random maid. Vending machines just installed & not operable for water, etc.

Rooms are big and decent. Shower was exceptionally good. Looks like they revamped their showers recently. Staff was very helpful. The location part could be an issue for some but hey how any hotel in this world can solve the homeless problem?

They had breakfast closed due to covid

Great location in SOMA!! Large parking lot 🅿️ Room was very cozy and everything was very chill and nice 😊 I will always stay here when traveling to San Francisco!!!

Ice Machine at top floor but found one at lobby.