Staff was very easy to deal with. We had an issue with the first room which got resolved immediately by the receptionist Lilly. Very friendly and helpful. The bed was very comfortable and the room had a huge bedroom. Complimentary Water and coffee in the room.

The room would need to be pre-checked before a guest checks into the room. Our first room had a paint smell as it seemed to have been painted recently. There was a paint tray in the room as well. The receptionist was very helpful and moved us to another room. Florida law doesn't permit windows that can be opened in higher levels which made it quite difficult to get fresh air in. The breakfast was not in the actual hotel but approximately 150m down the Ocean Driver in the "Victor Hotel".

The hotel staff was friendly and helpful. The location is optimal for partying and enjoying the nightlife.

The queensize bed was not comfortable for 2 persons. The noise of people partying is hearable throughout the night. If you want to get some sleep you will not get it there.

They properly is located heart of the Miami south beach and reception to all other people except velvet parking guy, all are really friendly and try to address all what we need for their level best. They provide Beaches towels and discount prices for few other restaurants for foods. Meals are bit expensive the restaurant attached to it but it good quality one. They provide beach chairs too. But those are just a basic chair and you can’t pull your legs and sleep and you have to carry those chairs from hotel all the way to beach which is a pain. They would have purchased few of beach chairs and provide token. (Renting Beach chairs would be $20 per item at the beach) Room is really nice and comfortable and 2 min walk to beach. There is a ice cream shop over there and you might want to tryouts.

They are trying charge $50 for valet parking though there are plenty of places around hotel (3-4 blocks away) where you could park 24h for $20. The velvet parking guys was not friendly and he had own demands when i asked details about how it work and so I chosen the option to find parking by myself. Further path to the rooms in other buildings through food shops and you may feels that your are going to crappy place. But once we enter to the floor where room is located, everything will be fine.

Great beachfront location - though we had a room in the 'newer' part facing a street, Beach was just a few yards away. The Ocean Side front to the hotel (like all along the no-car road) had a good open air eating / drinking area. Great for watching the mass of humanity go by!

Access to the newer wing was through another bar and an ice cream parlor (a bit odd). This is a busy bustling place so be prepared for noise from bars/and the entertainment - in the Breakwater and hotel to the side! MAIN biggest complaint - is the rather high and bordering on 'rip off prices' for food and beverages. Everywhere in beachfront a glass of 'average' wine will be circa $15, a small bottle of beer $8+, the food is extortionate really - not just at this hotel but all along the front. TIP - go to a supermarket / liquor store and but your own wine (good bottle $12-15 for glugging down). OR go inland - try Espanola Way which is a better priced area for food...

The staff are incredible and made our stay so comfortable. They constantly offered us fresh water, new beach towels and tips on restaurants. We used the free bikes but remember to take your own locks as theft is common and you will be charged 1000 if lost. The bathroom was big and clean. The carpets are a bit musty but not bad. Breakfast was great!!

The music and the ac are much too loud for our tastes. It was hard to relax at the pool. The music starts at lunchtime and continues until late. The windows are great so no noise in the rooms. We were in Miami during the heat wave so the pool felt like a jacuzzi so it was not refreshing. I am sure in the winter it is great. No I'm actually writing my review of the hotel we stayed in Miami.

Fantastic central location art deco hotel with great restaurant downstairs. The staff were very efficient and friendly. Beach chairs , towels and bikes available - included in the resort fee.

Pool was basic but we didn't need it the beach is opposite.

We stayed twice on our trip. First time our room was towards the back of the hotel overlooking the back of the restaurant and where the staff sorted dishes. It was noisy into the early hours. We returned a week later after travelling elsewhere in the USA and had a "sea view" room. This is a bit misleading as unless you are up really high, the trees between the hotel and the sea are high and dense. We had a slither of a view of the sea which was fine. The room with the "sea view" was much better than the room at the back. The rooms were a good size, lovely bed linen and towels. Bonus for us was having a fridge and access to an ice machine. Amazing place to stay along South Beach (we are a bit old for the nightlife) but loved the vibe in the area.

see above re room at the bac k of hotel. Really strong smell of fragrance/air freshener in the lobby area which put us off sitting there. The pool was really unpleasant. The water was very, very hot, and lots of dead flies on the edges. It didn't look very well maintained. I swam once in our 7 night stay which I was disappointed about but the water was too hot and didn't think it was clean enough to swim.

Lili and Kai were GREAT. Super friendly, super helpful, and accommodating. They get 10/10. Free water bottles for guests, free beach towels, free pool towels. There is also a list they give you of stores nearby that give you a discount for being a hotel guest. The restaurant, Havana 1957, has great music and a great vibe. Oh, and the lobby smells amazing!!

This is a difficult review because we hated South Beach, so I'm gonna try not to take my review out on the hotel. The hotel was fine. As far as the pool, we didn't go in it. It seemed a bit skeevy. The hotel is right on the Ocean Drive strip so it's NOISY. Like, music blasting until 3:30am right outside your window. There is also something weird with the plumbing in this hotel. I heard water from either my room or the room above mine dripping the entire stay. Our room only had a slight musty smell but our friends' room smelled really musty.

The location of the hotel is awesome, just amid Ocean Drive and lot of restaurants, an amazing spot where to start your travel around Miami Beach. Services are good and the staff is welcoming and available to any request. Check-in and check-out time are very comfortable and allows you to enjoy the vacation from the very first to the last day and hour. Coffee quality and taste is definitely amazing in the room (word of an italian traveler). The pool area is very nice and small, and you can enjoy a bath or a chilling time, just two steps away from your room. The beach is just across the the Park and the hotel provides both towels and beach chairs: a service that is totally useful and comfortable. Overall the quality of the hotel is medium-high, with renewed places and very nice rooms. At the ground floor is located the cuban restaurant "Havana 1957", which is perfect to enjoy a huge and wonderful meal with even some discount. The only negative note is the presence of open discos and restaurants that could result uncomfortable for some guests (for me it was definitely good to feel parties all around). However, we are talking about Miami Beach...enjoy the life then!!!

The location is great and the entrance is quite impressive via the Havana bar. The room is big,the bed is comfy, the ac works well , the shower is pretty cool water falling from the top and a good selection of products . There is free water every day - huge plus . Beach towels. There are beach chairs also - we didn't know until last day 😕

The person that did the check-in for us was rude. Firstly asked me to pay the 100 deposit without explaining what it is. I am not American and have a debit card it's important to explain what you charge people. Not everyone has an endless bag of money . We asked if we could have two beds instead of one and we were told no without further explanation. And if we wanted to chat he we have to pay more. We were only asking if it was possible . In some places it would be the same price no need to be rude to us. It costs nothing to be nice and welcoming