It’s clean , staff are friendly

There was painting going on I the pool area with 2 Zoom Booms so not usable. It would have been nice for a heads up. I was put in an accessible room on the first floor. I told them I didn’t need one the girl at the desk said the regular kings were more but didn’t give me a chance to find out about it and booked me In. The first floor can be rough to begin with but this room is right across way of outside doors and people are not quiet after 12 with doors banging sleep is not good.

Everything beside. Walmart, target, dollar tree. Tons of the restaurant and fast food near by walking distance. Free parking. Breakfast was simple but for the kid and quickly eat before going outside its more then enough. So we are enjoy a lot. Because it was calm. Without noize from the neighbour. Big plus its nice size of tv with interesting channel so kid can watch cartoon at evening

With this price everything was amazing

cleaning of the room was fabulous. specially due to multiple hectic parks we could not arrange stuff but the lady was so nice to meticulously clean it every time.

bathroom door lock not working. only one chair in room. should be 2 at least. no coffee table.

Excellent friendly staff who could not do more to assist. Arriving without delayed luggage, Stephanie promptly gave us toothbrushes, toothpaste, Razor & foam and advised where the nearest Walmart was to purchase clothing essentials. Throughout the stay room service staff were always cheerful and efficient. Location is excellent and we watched Magic Kingdom fireworks from room window. Plenty of food outlets within short walk or shorter drive. Walmart only across road so everything in easy reach. Parking more than adequate and side door entrance right by elevators. Included buffet style breakfast was fine - didn't try pancake machine but plenty did. Avoid peak breakfast times. Bed was comfy and room clean. Good selection of USB outlets for charging devices. Fridge and microwave available. Outside pool which we didn't use. One could always nitpick and say room was a bit tired but it was absolutely fine and we would happily stay there again.

Coffee machine in room is fine but option of a kettle for tea would have been nice.

Staff was friendly upon check in and the bottle was neat and clean. It was decorated for Halloween which was nice to see. The room was spacious and the AC worked well, which is important in Florida lol. The free breakfast was to standard. Each day the main options changed.

Please consider changing the pillows on the beds. They weren't comfortable at all. Also in our bathroom one of the sinks had a drain that we could not raise which made using the 2nd sink not an option. Our shower also continuously dripped after use. We had to really tighten the handle (way too tight) for it to stop.

We are arrived pretty late at the hotel, as we had a delay picking up our rented car at the airport. On getting to the property we met the front desk officer Freddie, who greeted us and welcomed us to the hotel. He was very kind and helpful, answered all our questions. There was also daily cleaning services, towels, bins, and everything is changed on daily basis. Free WiFi was avail Throughout our stay. Location is excellent, about 15mins drive to SeaWorld and about 10mins drive to Disney Animal kingdom. Property is also close to so many eateries and restaurants (all within walking distance). Property is also about 30mins drive to Florida mall where we did most of our personal travel shopping. I wouldn’t hesitate to return and recommend this hotel.

We wish there was at least a restaurant on site in the hotel. Breakfast time could also be extended to at least 10:30am

The room was clean and comfortable. The staff were friendly and helpful. They were very helpful when I wanted to extend my stay and arranged it so that I didn't have to switch rooms. I liked the complimentary breakfast with some options that were different every day. It is not far from the Disney attractions, and it is close to restaurants, and you can shop for souvenirs nearby, too. There is also a Walmart and CVS close by. I enjoyed my stay.

The free shuttle QR code didn't work, and I couldn't book any rides to the Disney theme parks. The staff tried to help, but they were not able to book it either, so I had to take a rideshare to the parks.

The room, location, and service

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Thank you for providing such excellent customer service and for accommodating my family during the challenging time of Hurricane Milton. From the moment we arrived, every member of your staff greeted us with warm smiles and a genuine willingness to assist in any way possible. Their kindness and attentiveness truly made a difference during a stressful situation, ensuring that we felt safe and cared for throughout our stay. We deeply appreciate the compassion and understanding your team showed, especially in being so open to our needs and going above and beyond to make us feel comfortable. It's not often that you find such thoughtful service, and we are incredibly grateful for the hospitality we received. Warm regards, Mercado & Montalvo Family

Nice breakfast variety each day. Close to multiple stores, restaurants, souvenir stores galore! They have a shuttle that takes you to the parks which is nice the pick up time to return is very late so we took an Uber back which was ok with us. The pool was nice and clean. The hotel could use some updates. I will not complain you truly do pay for what you get. Was the shower hard to turn off and it dripped yes, was there cracks here and there yes. But I’m not that picky. It served the purpose and honestly the room floor was new with tile. The beds were decent. I swear some people complain if their ice cream is cold 🙄 not us we enjoyed it and it exceeded my expectations from reading the reviews.

Nothing.