I liked how spacious the villas were. The villas had everything you might need.

The villa had a lot of wild animal visits, especially at night. There needs to be a fence around the villas . Kids were scared.

The layout and resort was beautiful. Most of the staff was very friendly. Close to attractions we wanted to visit.

Being told we could cancel our tour we felt pressured to sign up for. Not being able to reach anyone on the phone when trying to cancel due to a sick child so driving up to the reservation area after being on hold for 45 minutes only to be told we were being charged 50 dollars for canceling and the rudest female manager I've ever met basically calling us a liar and saying to bad. That is why we won't be back.

Liked the price to have two bedrooms, two baths, kitchen, washer and dryer close to Disney. Allowed for us to buy our food and snacks and save while at Disney. Was clean and quiet.

This property worked for my family. Because we were perfectly okay doing everything on our own. This property isn’t for you if you’re looking for cleaning services clean towels everyday while you stay. I’m sure you could request but we threw out our own trash, cleaned our towels and cleaned dishes. If you’re looking for a place like home and close to parks this is it.

The property was nice clean and family oriented. Everyone was nice and kind from the moment we checked in. The pool area and restaurants at the pool side were good. BREEZE in particular food is AMAZING!!

When we first arrived we were booked on the North villa and was very outdated. When we notified the office of the things that needed to be changed and or the issue we had with the room such as shower heads, smoky smells in room and minor dust they immediately sent someone out to check on us and to move us to another room.

The 2 bedrooms villas were spacious, clean, comfortable and furnished nicely. Upon arrival, our air conditioner unit was not working. Within 15 minutes, front desk had someone out who replaced a part of the AC and had it up and working quickly. Kids enjoyed swimming at the pools and lazy river. Many restaurants on site to choose from. Large parking lots everywhere so didn’t have any issues with parking. The arcade was massive and tons of fun.

I would have liked for fresh pool towels to be available down at the pool with a used towel bin instead of having to take towels down to the pool and bring back wet towels.

We stayed at the River Island building near the water park, unit was clean and updated, well keep property grounds, pools area was nice, a lot of activity to do. Loved that it’s gated with security.

Being pestered to do a ‘tour’ of the property to try to sell you a time share. Didn’t like the fact that the resort fee doesn’t cover the tube for the lazy river or mini golf.

Very organized during the evacuation of hurricane Milton. We had to evacuate 3 1/2 hours inland from Sarasota. The staff helped keep a lot of people calm. They were very compassionate. The villa was surprisingly lovely. Very clean and exceptionally roomy. Really made our being away from our home a little less stressful.

Some confusion between the front desk with extending our stay by one night. Some of the staff were extremely helpful. Other members of the staff were either just exhausted by that point, or just didn’t really care. In the end, the issue was handled professionally by, a staff member at the front desk. But it did take almost 2 hours on the phone with central reservations and the on ground staff to figure it out.

We really loved all of the amenities available. 3 different pool locations, all with restaurants, arcades and activities. Even though we drove our car, it was nice that there is a shuttle bus to take you anywhere in the resort grounds. We loved there was putt putt available. We took the tour and we’re able to get unlimited activities and lazy river tubes for only $10/day.

Our room could have been a little cleaner. Especially the showers, they looked as though they weren’t cleaned at all. Also, it would be nice if all of the activities, like putt putt were open until the pool closes. It’s hot in the area until later in the day, so putt putt is a nice evening activity.

The location was wonderful.. The area was beautiful. Good for morning walks along the golf course. Plenty of room for the two young boys to run. The 1st floor worked perfectly for our group.

Some of the bedroom pillows had a damp or moldy smell. Two roaches were in the master bedroom area the morning after a hard rain storm. One in the bathroom sink and the other on the floor of the bedroom. We are from Florida and are somewhat used to seeing roaches. However, it was still unpleasant at 6:00 in the morning.

Property was clean and very spacious. Could easily text the resort for supplies needed and they were super quick to respond and bring them. It is a timeshare property and we were asked to do a 90 minute presentation after check in. There was absolutely no pressure to attend the presentation. They just wanted to make sure we were aware it was an option if we wanted. Our son is a golfer and there are several courses on property that we amazing. We will definitely be back.