location, staff great esp Helen server and morning server at restaurant (missed her name). Both shuttle drivers - evening 10 Sep and morning 11 Sep. were excellent. Room was fine.

Flashing smoke alarm continuously - in spite if request to fix it, nothing was done. Room 315. On arrival Sunday evening Sep 9, check in person was very difficult to understand. His English appeared to be quite limited. He was very polite. Elevator was long distance from lobby. Espresso machine not working this morning Sep 12.

pool was open and fitness center was open 24 hours. had a shuttle from airport. some of the staff where very friendly and nice

poor selection in hotel store. distracted service at restaurant with night staff. uninformed employees about daily hotel info as well as close locations.

1.Location, quite near to the Orlando airport. 2.Clean and big size of room. 3.Free shuttle drop to the airport.

1.We were three people (2 adults and a kid). Only one 500 ml water bottle was provided. 2.Grocery stores are not in walking vicinity. 3.No bellboy for travellers with heavy and more baggage. 4.Had taken the advice from reception how soon to reach airport but would have appreciated if the hotel reception had forewarned us of the morning traffic jam and airport rush. We went as per the hotel advised timings, but could baord the flight at last minutes only.

rooms clean, updated, nice. great restaurant, snack shopping. amazing breakfast!

pool was absolutely freezing for being a “heated” pool; property itself dingy and dated in hallways

I loved the staff at the bar. Helen and the night supervisor was amazing!! The Caesar salad is the best! Also the gym is legit, you can definitely get in a good burn.

The toilet was constantly running in 337 and it was hard to get a strong flush.

Due to flight issues we had to unexpectedly spend another night in Orlando. We booked the room at 8pm and arrived at 8:30pm. All the staff were friendly and sympathetic, the room we were given was lovely and the beds were so comfy. We almost wished we could stay another night! Then to top it all there was the free shuttle service to return us to the airport the next day.

Nothing

The staff were all exceptional! Very nice place to stay at a reasonable price. Close to airport and car rental return and still close to shopping.

The swimming pool water temp was cold. we heard about the unique swimming pool that had a curtain so we could swim from indoors to the out section of the pool and nice outdoior patio, so we were a little disappointed when we couldn't swim longer because of the water temp.

The staff was fantastic and really helpful! The room size was pretty good as well. The hotel was really close to the airport also there was some decent amount of food places near to the hotel as well. We had a balcony that faced the pool which was cool.

We had a balcony but there wasn't any chairs on the balcony for us to sit and enjoy the view but it was still cool to have a balcony. Getting to our room felt like a hike because the hallway seemed endless. There probably was a better way to get to our room but since we only stayed one night we didn't really try to explore.

I stayed there because they had a shuttle. But they couldn’t find a driver to come get us. It was 11 o’clock at night. They told me to get an Uber and they would reimburse me. It’s been over a month now and they just keep giving me the runaround. I would never stay there again.

We ate dinner at the hotel when we got there and our food was reasonably priced and good.

There is a smell of the hotel that smells very strongly like soap or a perfume in the common/lobby area. Our room was fine but that smell was very strong during dinner.