The atmosphere and the cleanliness of the hotel. Although the food was too expensive, it was ridiculous. Not to mention just a bottled soda out of the little machine. It was almost 5 dollars. That’s ridiculous not to mention that we had to pay a $10 parking fee. The only live 52 minutes away. We were there for the John Edwards event. Not to mention we didn’t even stay the whole night. We laugh about 12 AM and we arrive there it 3:30 PM checked out at 12 AM we didn’t stay the whole time not to mention we had to put a $60 deposit down on the room as well. I thought that was ridiculous so having to put a deposit of $60 on the room plus a $10 parking fee was

That was here was nice. The roads were nice like staying on the ninth floor. We also like the fact of having to have a key to get on the elevator to go up I need to 84s. They made us feel very safe.

The location is great, with the Tampa airport very close by and there are two large shopping malls within minutes of the hotel. The property is in great shape; everything seems up to date in terms of amenities. I would probably stay here again if it wasn't for what happened on the final night of my stay.

There was a loud party across the hall from me on my third night staying there. I brought this to the attention of the front desk, hoping something would be done. Nothing was done about it, and this party continued until the late-night hours. I'll never understand why people use hotel rooms to be loud and obnoxious. It's just plain rude. It's even more frustrating when you're paying big bucks to get a good night's sleep, while the hotel seems unwilling to address what is a clear violation of their conduct policy.

Amazing stay, Everything was made simple and Every staff member extremely kind, friendly, caring. Entire place was very clean, rooms, halls, etc... Will most certainly be returning to the same location again. The Restaurant serves amazing food as well. My Sister and I had our toddler's, The staff always made them feel welcomed and that means so much .

Location was good. While the property is not new, it was fairly well maintained. Front desk staff were always friendly and helpful. Very accommodating.

The AC was a little inadequate for this time of year. Half way through our stay, the one microwave on our floor went out. Though maintenance was called repeatedly, it was never restored. The microwave on the floor above was also not operational. We were surprised to have to pay daily for parking on the premises.

Location and value

My mom is handicapped and we need shower not tub in room. There were no accessible rooms with two queen size beds. There were 3 in our group. Then on the last night, the tv died. Called front desk and they came up and informed me tv dead that we needed to switch rooms. We couldn’t, just pick up after 2 nights and take all our stuff to another room.

We had a great welcome from Alejandro on reception and he also helped us with our printing of our boarding passes as we were having trouble. Very pleasant and helpful young man.

We found the bar staff in the restaurant not very Welcoming, needless to say we didn’t stay there for long.

What I liked about the property is that was near the airport, was clean and quiet.

After getting to hotel after a long day at airport and unexpected flight delay. The dinning room was near closing. The female bartender/waiter was not friendly nor accommodating, despite that the bar had one hour til closing.

The bed was very comfortable and worth the price alone. The room had all the convenances you could want. The bathroom was clean and the towels smelled clean and fresh

The price of the breakfast was high, but the Waffle House was just around the corner.

We loved how comfortable the bed was! It was also close proximity to the stadium for our event.

We didn’t like how the room had no window. It was just a sticker covering the glass. Was a bit strange. The process to check in took awhile, but nothing terrible.

First night we had a medical emergency, but the staff were very good in helping clean up the mess. Last day my mobile phone had fallen out of my pocket into the courtesy bus which I didn't realise I had lost until I was in the airport, but the driver was kind enough to find me at the airport and return it to me. I found the staff to be very helpful with all my problems. I liked the free courtesy bus ride from the hotel to the airport, and they will pick you up if you call them from the airport. They have a pool but because of the medical emergency we had we never got to use it. Compared to other hotels in the area it was reasonably priced.