Friendly staff, breakfast was good and the location was excellent. Q

The bathrooms need updating. I know that you are remodeling the lobby but guest spend the most of their time in the room and they should be up to date. Tub needs reglazed, room needs repainting, and the mattress on the bed was way too hard. Carpet needs changing as well. It felt sticky and not clean.

The staff was very friendly and Mrs. Cindy was a charm. Very helpful and I love her upbeat personality. When I met her. I knew I was going to have a great vacation.

The condition of the property. It felt like it was an older hotel but the staff made up for it because Ms. Cindy was so nice and sweet. I was very pleased with housekeeping too.

Room size was abundant. Breakfast was excellent and the girl caring for the breakfast did an awesome job. The checkin process was good and the fella at the desk was super friendly.

Could have used a luggage rack near the back door. The rooms were 7/10 on cleanliness. Attention to detail was not evident. The everyday stuff was OK but details like dusting the door hinges and under the bathroom counter had not been done in a while.

Easy check in and pleasant clerk who gave us a typed list of restaurants with location. King size room with couch was very clean and linens very fresh. Excellent value for price of room and location. I was expecting less but got more. Clean breakfast area. Typical breakfast, but good coffee machine.

Personally, I think there should just be walk in showers - the tubs are hazards and there should always be a grab bar on the wall of the shower as well as on the wall next to the shower. This issue is something I have with all of these chain hotels...who needs a bath? also showers would be cleaned more easily.

Front desk friendliness and courtesy. Samantha was a darling lady to welcome us. Cleanliness and quality of keeping everything upto standards.

It wS a nice pleasant stay over all. Please keep it to this level. It was beyond expectations. My second visit to Savannah hopefully, Will definitely want to stay here again.

Room was nice. Hot water was scalding hot, unlike other hotels where you have to turn the knob all the way up to get hot water, this room you barely had to turn the knob to get it hot, hot! Bed was extremely comfortable.

People staying in the room above me had heavy footsteps. Would have loved bacon on the breakfast bar, but all that was offered was sausage.

This was the first time that me and my family had ever stayed at the best Western plus and we will definitely be back again the staff was amazing the food was great the hotels were super clean the rooms were huge the beds were very comfortable

I have nothing bad too say about this hotel at all

Mrs. Samantha was by far the best front desk associate I've EVER had !!! We decided to book another night and she was pleased to assist us. Even after her computer had kicked her off 5-6 times she still had a smile and we joked back and forth. Definitely recommend a raise for her 👍🏼 Very clean and accommodating. Will definitely stay here again.

the rooms were nice and I was impressed by how big the room was and the cost was fair and the quality of the room was nice to see the price was just as nice if not better than

the pool was the only thing we could have complained about because it was down the whole time

The bathroom was very clean. The beds were comfortable. Excellent location...close to the Tanger Outlets and Savannah downtown.

The furniture was dusty and the chair was dirty. I did not get my AARP discount.