This was a lovely stay. "Garden" room had great view over the mountains. Room was huge, bed was very comfy. Not a lot going on in the immediate area though. Very limited food options on site. Need to drive into 'town' for most things, only 10mins away. It's next door to Hotel1 with a great bar, can walk there.

This is a really nice property in a great location - if you like peace and quiet. They have nice facilities, from the pools to the tennis courts to the restaurants. The staff was all very pleasant and helpful. The rooms (1 bedroom) were spacious, comfortable and well enough appointed. They will even provide a cart ride down to the beach, if you want. The beach is small, but nice.

Most of the units don't have ocean views, and those that do, I was told, are generally reserved for the timeshare owners. Well, we enjoyed our jungle and mountain view just fine. The charges for parking, resort fee and checking-in (really?) are simply irritating. Their hand was in our pocket enough as it was...

A timeshare that doesn’t feel too much like one (a good thing), but has hefty and inexplicable “resort and check-in” fees, and will charge you 20 USD + taxes per day for your car. Nice grounds and gardens, a beautiful view onto the Bay, and spacious rooms, although they could benefit from an upgrade out of their Reagan style (and age). Very comfortable bedding. It shares a private beach with the 5-star Hotel "1 Hanalei", where we recommend you go and have a nice sunset cocktail!

No proper restaurant or real food options on the property: you need to drive to Hanalei.

The pool is amazing, great location. Rooms are great and so are the views. Nice and quiet location.

The restaurants are expensive. 2 pizzas were $70usd

We loved that we were able to use the hospitality suite at a reasonable price while we checked out and waited for our flight. This allowed us to snorkel and enjoy ourselves. Wonderful! We also love a good koi pond--lots of big, happy koi! Your staff was very helpful and friendly. The Bramford Spa at One Hotel in Hanalei is the best spa we've ever been to--better than many top 5-star places in NYC, Paris, LA, Las Vegas, D.C., and Hawaii. It was great that we just a short walk to it. We also appreciated that you had laundry facilities and recycle bins. We will definitely stay there again. Your cleaning staff was also exceptionally nice and accommodating.

Wish there were more pillows on the bed. The lighting in the hospitality suite and in the bathrooms is extremely unflattering and too much--gave me a headache, sorry to say. It wasn't very crowded, which was nice, but one couldn't help but wonder if we could've had an upgrade? Just curious. Other than that, we can only think of good things to say.

The facilities are great. pool is amazing, loved the staff. Rates were decent. The public BBQs are amazing. The plastic utensils and kitchen tools were pretty good. Except for the knives, they are cheap and cruddy.

No pool bar! That is crazy! The restaurant opens late and closes early, the restaurants seem understaffed and are extremely expensive. The gym is nice but has no water. Never been to a gym without water. The jacuzzi is luke warm at best. And it sounds like they have had this problem with the jacuzzi for years. And why all the unused tennis courts and no pickle ball? Convert all to pickle ball.

The location and the atmosphere in the resort made the trip amazing. The flowers growing everywhere, nice pool facilities and access to the beach were perfect. The rooms were very nice and clean, with cooking equipment which was very helpful. They also gave us a coupon for the nearby supermarket.

The blender didn’t work, and I really wanted to make some smoothies.

The grounds are beautiful. The location is great. Mostly very quiet in the resort. Suite was a perfect size. Kitchen is well equipped.

The parking is a hassle when you come back late evening it’s hard to find a spot. The water pressure in the shower was very low.

The location was amazing. Just a 10-minute walk to a pretty private beach (shared with 1 Hotel). The pool area was very nice also with plenty of space and nice spa.

Food options at the resort weren't great, but we were fine looking for some local places outside of the resort. There also isn't a pool bar.

Salt water pool, Koi pond, Happy Talk Lounge.

There is no place to get breakfast or lunch! Also there should be a washer and dryer in each unit for the price. This hotel is not wheelchair friendly and they refused to change our sheets after 5 days and refused again after 6 days! They said we would get a mini cleaning but all the maid did was remove the towels and take our trash!