Good breakfast and convenient parking in downtown Evanston. Nice view from room towards the downtown Evanston while it began to snow in the morning during our stay. We stayed at another hotel in downtown Evanston 1 week later, but it is not as good as Holiday Inn.

A little bit away from the downtown Evanston but still ok within walking distance. The front desk could not find my booking when we arrived late at night, but still arranged a room matching the original request/booking. It was all fixed on the very next morning.

Great location. Close proximity to Northwestern University and cute shops/dining in Evanston. A quick walk to the Purple line!

The entry requires taking two sets of short flights of stairs. Not a big deal but we had several large suitcases which was cumbersome. No valet service. The handicap elevator didn’t work. Seems like there should be a ramp to the entrance.

Walkable to park, the lake and lots of eating places. We love the beds abd the spa ours from for us to kay down our luggage as we were traveling to multiple places abd had to sor. They had a full breakfast spread

Minor but important: The soap dispenser was not working and nobody noticed it. The cleaner does not check? We improvised by using the shanpoo. We were too on the go to write a note

Great location. This was a last minute booking due to a failed air bnb attempt. Blocks away from a Lake Michigan public beach. The EL was within walking distance.

Parking is always hard to find in Chicago, but this hotel does have a parking lot. The part I disliked was the entry and exit were through the same place, only room for one vehicle at a time, and the incline was very steep

This is one of our favorite properties to stay at when we visit our son at Northwestern. It is close enough to campus to easily walk, there are plenty of eateries and shopping also nearby and the staff are very, very welcoming. Also, we find driving into and out of the parking garage like a fun little roller coaster ride lol

We haven't had any issues while staying at this property.

Breakfast was a great deal considering the cost of restaurants in the area. The cost of the breakfast was different than what was quoted on the booking site, so best to ask the front desk when you arrive as to the cost. I didn't figure it out until there after a couple days.

Garage could use a little better lighting.

Great location. You can walk to almost anywhere you need to go in Evanston and was also fairly convenient to drive to north Chicago where we had some wedding events. The beds were very comfortable and the rooms had everything that we needed.

It showed somewhat that it has been well-used, but was not dirty. Overall, we were quite pleased with the hotel.

The room was quiet and VERY comfortable. I really enjoy this hotel and staying in Evanston. The staff is ALWAYS friendly and helpful. This is my fourth stay, and I enjoy it every time.

There were some very minor issues in the dining room under the table (some broken glass that hadn't been completely cleaned up) I brought it to the staff's attention so they could address it.

The receptionist was wonderful! Very kind and helpful, explaining to us everything about the hotel and the city. The room was spacious, clean, very comfortable, well equiped (coffee machine, microwave, mini fridge). We received complimentary breakfast and snacks were always available by the reception desk.

I cannot think about something we did not like.

Hamid is a wonderful host. He was welcoming and explained things well. The beds were exceptionally comfortable. The shower was great. The room was very clean. The parking was very convenient - you can walk directly into the hotel from the parking garage. My favorite downtown Evanston hotel.

The hallway noise -mostly from doors shutting. You may want to consider replacing the room doors with ones with better return mechanisms and sound isolation.