The location was good as there is grocery and stores really close to walk to.. The hotel room was clean and tidy and enjoyed that part of the stay.

The restaurant downstairs - The staff were a but rude. We also ordered some drinks and when they arrived they had some not so great "floaties" in them. The staff did exchange and were a little more pleasant after that, but it was really disappointing feeling unwelcomed.

Plenty of parking right in front of the hotel. Quick check in and a delicious warm cookie as a welcome !! Our room was very clean and comfortable !! Very reasonable rates for the Chicago area. The family owned restaurant attached was very good. We went to a concert at the North Shore Center for the Performing Arts which was in walking distance. We would stay here again!!

Nothing

The hotel property was just a few minutes walk to the shopping mall, with great food choices around the area, all within walking distance which is rare in the US. The facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool (great during the cold season). We liked the freebie cookies, they were served warm!

Quiet, clean, great location for my needs. Housekeeping did a great job and were extremely courteous, as was the front desk staff. High end fixtures in the bathroom but could have used a fan.

Pen and paper in the room would have been helpful.

Location, clean, easy check in. Great staff.

My room could not get comfortably warm. I had the thermostat on 90. Even the floors of the bathroom were freezing. I was on the 11th floor and it just seemed like nothing but cool air was traveling through.

Room super clean, great for parking at location, good facilities

Had one stained towel which was a little disconcerting but all other towels looked fine

The most comfortable bed and room on our trip.

Didn’t include any sort of breakfast and charged $2 a bottle for what are usually complimentary water bottles left in the room. Fairly nit picky I admit.

Very clean and friendly workers

Is very far to the downtown .. one hour in train and and have to take taxi every day for going to the train station ,,,

The hotel was in a reasonably convenient location for my purposes. The front desk staff was pleasant and helpful. No complaints about the room. The restaurant attached to the hotel (affiliated with the hotel or not I do not know) is good and not outrageously priced. The absence of a separate charge for parking is a plus.

No complaints, but I did not need much from the hotel.

The staff and location were excellent. The walls seemed a bit thin since we heard people in the hallway and next door, but luckily it was not that bad. The room (king bed) was very large and had a small refrigerator, so we did not pay for breakfast and instead bought our own food. A small mall across the street and a nice park a short walk away. Overall a great value and would stay again.