The room was clean; everything worked and we had room service every day. The staff was friendly. The room rate was certainly more reasonable than that of Holidays Inn or Marriott.

The furniture in the room such as the table and chair were old but that was minor details.

It's close to many fast food places and restaurants and also not too far from walmart and other stores. The staff is very friendly and they get you to your room quickly. The room was comfortable, beds were soft and the AC/heat worked great. The TV was nice and big and the cable connection was strong. There was plenty of space in the "kitchen" area to put your groceries, the fridge was the normal mini fridge size, but it keeps the food nice and cold and actually keeps your frozen items frozen. Price is also good, you get what you pay for and a little extra. It doesn't have as many amenities as a hotel would, but it's great if you're just looking for a place to eat, sleep and hang out during your trip.

The Wifi was very spotty, had to use data on our phones most of the stay. Don't know if that was because of the cold weather or the placement of our room because all our previous stays the Wifi has been great. Also the parking spot associated with our room was down a flight of stairs and pretty inconvenient. We ended up leaving the car running in the lot near our room, taking in our luggage/groceries and then parking. It was especially hard finding where the parking spot was after checking in, even with the directions the front desk staff gave us. Even so, this was the first time we had these issues and we'll definitely be staying here again the next time we're in Rockford.

the ladies at the front desk were very welcoming.. they made me feel like a person and not a profile.

the mattress was low quality and the carpet was stained.

Room was clean and comfortable.

Could use a taller toilet in the accessible room. Some of us have trouble getting up from a low toilet. But I survived. :)

We called ahead to see if we could check in early since we were going to arrive sooner than expected, and were told our room wasn't ready yet. We arrived in Rockford, and decided to see if there was someplace where we could wait at or near the Alpine inn. When I went to the front desk to ask if we could wait in the lobby until our room was ready, we were checked in and had our room key right away! For the two of us, the room was all we needed, and we were comfortable. From that first phone call, the check-in, our stay and the check-out, the staff were all very nice and helpful. We inadvertently left a bag, and the front desk attendant went above and beyond to contact us to let us know our bag was at the front desk.

There were two things that weren't great. First was the overwhelming chemical smell when we entered our room. We had to keep the door open to air it out. Secondly, the carpeting in our room was in desperate need of replacing.

Clean rooms

No ash trays for a smoking room

Room size and cleanliness were way above what was expected.

The lights outside the windows were hard to block out

Very comfortable and quiet room. The room was very clean and the A/C worked great. We slept very well, didn't hear any noise from the neighbors, or the road.

Room was nice and clean. Building is getting old, but the room was renovated and clean.

TV is old and settings were terrible.

Location was good and near food options.

No smart tv and at least continental breakfast. Too far to go for ice.