We loved the location- great area in the suburbs. Outside of building was impressive as was the inside. Staff were so very friendly and attentive including the front desk, housekeeping, and the restaurant. Rooms were modern and immaculately clean. Elevators were always readily available. The breakfast buffet was excellent- beautiful display, lots of variety, and the food was delicious. Every single part of our stay here was beyond positive. If we ever have the occasion to go back to this area, we will definitely stay here again!

No negatives.

Centrally located, ample parking and a beautiful venue. Our room was clean and spacious and hotel staff absolutely wonderful from the front desk attendant to the young man who took our room keys.

Perhaps due to ongoing construction elsewhere in the hotel (we were given a sheet of paper explaining it wasn’t occurring in our portion and if we had issues with noise to alert the staff) my partner and I had some allergy issues (I believe from the dust). This hindered our rest unfortunately.

Breakfast was decent. . Plenty of fruit--a real plus. Also, the service was very good and polite. Lovely facilities--spacious, clean, etc. Also, great location--near lovely restaurants and other amenities. Annie Liu was very helpful with some issues we had. Great lady.

Would suggest better quality oatmeal and crisp bacon. We had ordered king bed and instead were stuck with 2 doubles. Also, had booked with 2 free breakfasts but was given one ticket (it should have been 2)--which I didn't even know what it was for until later. When we were then asked to pay for breakfast, it took some doing for staff to come through --but they did, accepting we had breakfast coming. There was no clock in the room and more light would have been nice.

Location and amenities were wonderful.

I was at the hotel prior to check in and asked by chance if my room might be ready, they said it was but it was another $50 for early check in. That was on top of an already overpriced room that was $60 over the advertised price. I like this property but I don't want to get nickle and dimed.

It’s clean, great location, friendly staff, room service always on point, elevators are pretty quick, excellent breakfast buffet, pleasant area

Some of the room views are not the greatest. Our room this year looked straight at the white canopy out back. Extremely bright. A couple room windows are so fogged you can’t see out of them. Most are nice

Property was large and clean. Big modern entrance lobby. Room was spacious, good shower and bathroom. Chose here as this was close to the large shopping centre which was walking distance.

We didn’t drive and weren’t able to get a shuttle to the city. The day we were here was the Chicago marathon so Uber was a bit difficult, however staff were very helpful.

very efficient operation. clean. ease of ckeck in check out. quiet. not many cable channels

small pool. water cloudy. no hot tub. unless you are elite water bottles cost $5. but I was not actually charged at checkout. even though it's in an obvious location, at night it's difficult to find

the Staff is extremely welcoming and friendly. upon check-in we we treated so warmly and with a big smile and a positive attitude! I was so impressed with his professionalism yet warm welcoming. The bartenders I had were so welcoming and friendly and engaged me in just the right amount of conversation. We will definitely be back. We had the executive suite and the room is spectacular and well worth it.

There was a slight problem but it was admittedly addressed and handled spectacularly by the Front Desk.

Libby is wonderful The staff was amazing!!! Our waiters for breakfast made the stay unforgettable: they were so attentive and wonderful and made our boys feel so special! They knew guests by name and welcomed everyone like they were family! We can’t wait to go back

The flexibility, understanding, and friendliness from the front desk staff Julienne (the 9am shift on Oct 9, 2023 ; not from the one when we checked in in the wee hours of morning). Bed is comfy and we love the soft pillows. The shower facilities and aminities are great. Love the fruit-infused water that is complimentary at the hotel lobby.

Nothing